# Upland PSA — user reviews

> 14 indexed App Store user reviews of Upland PSA by Upland Software, Inc., rated 1.60/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/upland-psa/id1392417437/reviews
- App overview in markdown: https://appshunter.io/ios/app/upland-psa/id1392417437.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible.

*2019-11-11*

Could you at least build in a feature to add a receipt directly to an expense entry? There is an upload that inexplicably stores all images on the expense report itself, unaffiliated with any specific entry. Interface forces you to scroll to the right to edit and entry. Save us hard to find. 

The web based app only accepts visa and American Express formats. Why not allow csv or xls? Have multiple complaints and not enough room or energy to detail them all.

### 1/5 — What a waste of time!

*2019-04-14*

Can't add over time.
Don't bother with the "Copy and New" or "Copy and Save" options... Because it doesn't carry over the information when you use copy and new, and the latter doesn't give you the option to paste.
I would have liked to give a "no star" rating, unfortunately you can't.  
What was good?  I guess looking at the light side and having a bit of a laugh at the pure amazement of how bad and completely unintuitive that this App is..  it was either that or get completely frustrated with the time wasted, the data lost, and the fact that I could have done this on the computer in a few minutes.
Please give me the old App back.  At least that works.

### 1/5 — What a pile of garbage

*2019-04-12*

It’s completely unusable. Unable to add time to a project because the tasks aren’t available.

### 1/5 — Can't do much with tenrox

*2019-02-06*

Can't add any receipts, editing process for expenses is terrible, no way to add or edit time. No point in using this at all. 👎

### 1/5 — Worthless...

*2019-01-16*

I don’t know what happened to the old app, but this one is absolutely worthless. 
You can’t fill out a timesheet anymore.

### 1/5 — Awful

*2018-10-27*

I’m surprised that no one discovered during testing that landscape view there is no save button visible even after scrolling.  If you don’t wants the users to use landscape lock it out. Geez

### 1/5 — Used to be fine

*2018-10-12*

Since the update a couple of weeks ago this app is now unusable. Previously there were drop down menus of my companies different names for different work activities etc. Now just a search box so you have to guess what the activity is called.

### 1/5 — Interface Still Awful

*2018-09-18*

The good news is that the app is now full screen on iPhone X. The bad news is that the interface is still awful. Picking and choosing clients and tasks for a new time period is a chore.

### 3/5 — Cannot login

*2021-02-25*

Title says all

### 5/5 — Expense management on the go

*2020-02-22*

The expense management mobile app is great for the road warrior on the go. Taking pics of my receipts and loading them directly into my expense reports has been a savior and makes expense report processing a snap. Great app!

## Most praised reviews (4 highest-rated)

### 5/5 — Great work on the new UI, intuitive and simple

*2019-08-23, version 2.0.12*

Great work on the new UI, intuitive and simple

### 5/5 — Improved User Experience

*2019-07-02, version 2.0.12*

The latest Mobile app for time and expense entry is very intuitive. I can quickly access my task list and submit my weekly timesheets in minutes on the go.  It’s hassle free!

### 5/5 — This version is much better

*2019-06-25, version 2.0.12*

Many UI improvements. It now gives the list of my timesheets which is very convenient

### 5/5 — Easy interface from mobile snapshot

*2018-10-30, version 1.0*

Just got back from a trip.
Each receipt was either texted/emailed (Uber, Airfare) or a hard copy snapped in my phone.  Easy entry with the high precision at the task level for proper cost accounting.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*