# Uplift - Buy Now, Pay Later — user reviews > 120 indexed App Store user reviews of Uplift by Uplift Inc., rated 4.74/5 from 3,689 ratings. - Source: https://appshunter.io/ios/app/uplift-buy-now-pay-later/id1595621944/reviews - App overview in markdown: https://appshunter.io/ios/app/uplift-buy-now-pay-later/id1595621944.md - Rating breakdown: 5★ 3,295 · 4★ 120 · 3★ 44 · 2★ 25 · 1★ 160 ## What do users think of Uplift? Overall sentiment: negative **Pros** - ✨ Convenient payment plans - 💳 Flexible financing options - 🛒 Wide variety of merchants - ⏱️ Easy to use app - 🤝 Helpful customer service **Cons** - 🚫 Inability to verify user information - ❌ Declined purchases without explanation - ⚠️ Unreliable app functionality - 🕰️ Poor customer support response times - 🔒 Security concerns with virtual cards **Commonly reported bugs** - App crashes and freezes - Purchase power disappears without notice - Virtual card issues and inconsistencies - Incorrect state options in app - Login and sign-up problems **Most requested features** - Improve identity verification process - Provide more transparency on purchase power decisions - Enhance app stability and reliability - Offer 24/7 customer support - Integrate virtual card functionality seamlessly ## Newest reviews (12 of 120) ### 2/5 — Log In Error *2025-04-11, version 2.3.3* Can’t log in. Won’t accept verification code ### 2/5 — Problemas con la app *2025-02-08, version 2.3.2* Problema para añadir tarjeta, cambiar método pago. Primera vez que la uso y al menos a mí me está dando problemas. ### 2/5 — Won’t give me my money back *2024-12-16, version 2.3.2* I usually like this app, but my inability to get a refund from one of my purchases for 3 weeks now is a little too unsettling. All of my emails and calls have gone unresolved. ### 1/5 — Does not link my online account *2024-09-14, version 2.3.1* The app tells me my account is linked, yet when I log in on the app, my account is blank. The website shows my purchase but the App is worthless to me. ### 3/5 — Great until it wasn’t. *2024-08-26* I have been using Uplift for over 2 years now, had no issues ever and loved it. Last week, I noticed the “shop” icon was no longer on the app to make purchases. I messaged support, where I was told it was disabled. Followed up a few days later, and heard back today that they are “discontinuing the mobile app”. For as much as I loved this service and app, to do this with no heads up or notice whatsoever is very disappointing and poor customer service. I will be using other pay later services moving forward. ### 1/5 — Loan Shark *2024-08-23, version 2.3.0* They absolutely r*pe you with interest that makes it completely not worth it. ### 1/5 — Can’t even sign up. *2024-08-09, version 2.3.0* Seems like everywhere I went to try and sign up, nothing works. ### 1/5 — Under Armour? Retail stores? WHERE? *2024-08-06, version 2.3.0* This has no access to retail stores as advertised. What a let down. ### 3/5 — Difficulty reaching customer service *2024-08-06, version 2.3.0* I want customer service to etc the error of missed payment and it has not be resolved ### 1/5 — Nope *2024-08-03, version 2.3.0* Nope! Not it! ### 1/5 — Doesn’t Even Work *2024-07-31, version 2.3.0* I was on a hotel website that offered uplift as a option I downloaded it just for the hotel not to be on there and all of the options are “Temporarily Down”… it was a big let down. ### 1/5 — Unable to sign up *2024-06-14, version 2.2.0* Downloaded/installed and the link where it asks if you have an account does nothing. I clicked on log in to see if there is a ‘create an account’ link-nothing. How to set up an account with this app if there is no such signing up on it? 😳 ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time *2025-11-13, version 2.3.5* I can’t even get anywhere to set up an account. Tried to set up an account on Uplift, made me download a banking app to start the set up process. I could never a 6 digit code to start that process. Kinda seems like it’s one company fishing for information. Thankfully neither asked for personal information which I would never give out. Stay away and don’t waste your time. ### 1/5 — Do not use!!! *2025-09-11, version 2.3.3* Do not use this app it doesn’t actually work and when you go to make an account it doesn’t allow you to. Then it also doesn’t give you the options to pay with the flex. Then when contacting support it my issue never got resolved. ### 1/5 — Garbage *2025-08-07, version 2.3.3* Nothing ever gets processed everyone of my transaction for gas just say processing. Nothing but a scam is all this app is. ### 1/5 — Cannot sign into account *2025-07-23, version 2.3.3* Every time I want to sign into my account I have to call customer service. I won’t use again. ### 1/5 — Rude customer service *2025-06-24, version 2.3.3* I applied using Uplift for a hotel reservation for eight days due to a medical reason. They denied me and told me if I wanted the reason to email in so I did, and when they email me back, they still didn’t give me a reason. I told them I was frustrated and they emailed me again and said they had no guarantee that anybody would be approved. By law, don’t they have to give you a reason for denial? ### 1/5 — Run Credit report even when they advertise that they don’t. *2025-04-13, version 2.3.3* Run credit report after clearly stated they don’t. ### 1/5 — Do Not Use *2025-02-17* I’m currently in the process of using Uplift, Flexpay whatever they’re called, to pay off an airline ticket. I do not like having anything auto withdrawn from my account, I prefer to sit down and pay all of my bills manually. When you set up a payment plan with them, it automatically puts you on auto pay and you cannot change it unless you contact customer support who is NOT 24 hours. I think it’s a little weird that they don’t let you have full control of your own account. I will not be using Uplift to make a purchase ever again. ### 1/5 — Terrible Business and Customer Service! *2025-02-12* I was approved for FlexPay through the app for my plane tickets and hotel stay to Atlanta. The flight went as planned, but when I went to check in at the hotel, my reservation hadn’t been paid for. I contacted customer service, and after being on hold for 40-50 minutes, I was told that they were sorry for the inconvenience, but there was nothing they could do because they were about to close. They informed me I would have to speak with a supervisor the following day. This meant I wouldn’t be helped for the first 2-3 days of my trip, and I would need to spend unexpected money to find somewhere to stay. The app does not offer FlexPay for same-day purchases, which left me in a very frustrating situation. I highly do not recommend using this app, and I am currently looking into legal options regarding this incident. ### 1/5 — Doesn’t work *2024-12-28, version 2.3.2* The app wouldn’t let me sign up. It never gave me an option to start an account. ### 1/5 — Huh ? *2024-09-30, version 2.3.1* You can’t even sign up for the app it’s just a pretty hunk of nothing ## Most praised reviews (10 highest-rated) ### 5/5 — Great Application *2025-09-10, version 2.3.3* I used it to pay for my cruise and flight. Everything was smooth. I just got back from my cruise. Thank you! ### 5/5 — Love it!!! *2025-03-16, version 2.3.3* Easy process, great payment plans and options! Thank you ### 5/5 — No problems getting approved *2024-12-05* I was able to use Uplift for my Carnival Cruise last year and so far the app has worked great. I’ve been able to make payments on time. I look forward to building my purchasing power so I can use Affirm in the future. ### 5/5 — Amazing *2024-08-28, version 2.3.0* 10/10 ### 5/5 — Only for travel? *2024-08-22* I used this app for years and was able to purchase from retail stores and now it looks like it’s only for travel. Did it change? ### 5/5 — It definitely worth it *2024-07-25* I use this app to pay for a lot of stuff and it’s so easy and not complicated and other than that you can use it to pay your vacation like cruises in hotels not right away or put it on a credit card. It just will be paid for and all you have to pay is the incidental fee and its way worth it. ### 5/5 — Great *2024-07-06* Today is July 5, 2024 I search three tickets from Minneapolis to Portland, Oregon for August 22. It came to $500 and Uplift paid for all upfront. I paid nothing the day that I signed up to get the 3 tickets. My first payment is not until August. $106 month This was awesome and Sun Country did send me a confirmation that my tickets were paid for and ready to be used. ### 5/5 — Love this app *2024-06-21, version 2.2.0* Love it, so convenient ### 5/5 — Awesome *2024-05-15, version 2.2.0* Nothing hidden or extra charges like other banks clear what they charging including interest ### 5/5 — Easy, Simple & Interest free. *2024-04-14, version 2.2.0* At first I was very skeptical about this offer when I was purchasing an airline ticket. I try it and I love it. No hassle, payments made easy through the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*