# UPMC AnywhereCare

> 24/7 virtual healthcare for non-emergency medical conditions. (iPhone/iPad app by UPMC.)

- Source: https://appshunter.io/ios/app/upmc-anywherecare/id1146512403 (this page in markdown: same URL + `.md`)
- Developer: [UPMC](https://appshunter.io/developer/457603950)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.93/5 from 17,149 App Store ratings · 108 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 43 MB
- Languages: English, Spanish
- Released: 2016-11-01
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/upmc-anywherecare/id1146512403/reviews.md

## What is UPMC AnywhereCare?

Because symptoms can strike anytime, UPMC AnywhereCare offers quick 24/7 virtual video visits with a diagnosis and care plan that fit in your schedule. Whether you’re at home, at work, traveling or it’s the middle of the night, UPMC AnywhereCare offers patients with non-emergency symptoms quality care online quickly. No germ filled waiting rooms, traffic or parking hassles. Connect with an online healthcare professional in an affordable, convenient and secure way using your smartphone or tablet. If needed, prescriptions can be sent directly to your pharmacy. Download the free UPMC AnywhereCare app and have round-the-clock access to a medical professional at your fingertips.

The following are examples of some of the conditions that can be treated via UPMC AnywhereCare:
• Bronchitis and cough
• Cold and flu symptoms
• Diarrhea
• Pink eye
• Rash
• Seasonal allergies
• Sinus infection
• Tick bites
• Urinary tract infection
• Vaginal yeast infection
• General medical advice

Your information is kept private and your connection is secure and HIPPA compliant. If you think you are experiencing life-threating symptoms, call 911 or seek immediate medical attention. You must be over the age of 18 to use UPMC AnywhereCare for yourself or a minor 3 years or older.

If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

## Key features

- 24/7 virtual video visits
- Diagnosis and care plans
- Prescription fulfillment
- HIPAA compliant
- Apple Health integration

## What do users think of UPMC AnywhereCare?

Overall sentiment: positive

**Pros**

- 🚀 Convenient and efficient
- 👍 Friendly and helpful providers
- 💡 Valuable 24/7 service
- 🚑 Effective for minor issues
- 🏠 Ability to get care from home

**Cons**

- 🐛 App crashes and glitches
- 🔒 Issues with insurance and payments
- ⏱️ Long wait times in some cases
- 📱 Accessibility issues for some users

**Commonly reported bugs**

- App crashes on launch
- Redirects to nonfunctional links
- Issues with login and authentication

**Most requested features**

- Show wait time in the virtual waiting room
- Improve integration with insurance providers
- Add accessibility features for visually impaired users

## Recent user reviews (10 of 108)

All indexed reviews: https://appshunter.io/ios/app/upmc-anywherecare/id1146512403/reviews.md

### 1/5 — Too much

*2025-06-18, version 20.01.061*

What’s the point of using a UPMC app if I have to enter every single thing that UPMC already has in my files why do I need to add all medications that I’m on when you already have the medication’s that I’m on why do I need to add my medical history when you Medical history

### 1/5 — Secured message not working

*2025-05-19, version 20.01.061*

I couldn’t send nor receive secured messages from my providers, and response I got is that UPMC disabled the messaging functionality. If I need, either call customer service or schedule another visit?! My questions are for my providers not for customer support! The questions can be answered via chat for free, now I have to schedule and pay for another visit?! Why was the function disabled?

### 1/5 — Trash

*2025-05-08, version 20.01.061*

Whatever this new anywhere care app is, ITS AWFUL. Waiting for an hour 15 mins when it said 6 minute wait. zero updates. There was nothing wrong with the last one and you could actually see how many were ahead of you!

### 1/5 — Latest update

*2025-05-07, version 20.01.061*

The latest update makes the app unusable. It keeps making me log in and fill out information and then tells me I’m already registered. It’s a never ending cycle of logins. It doesn’t work for me at all.

### 1/5 — Horrible Update

*2025-04-21, version 20.01.061*

This doesnt work anymore. To log in to the app it takes you to the website. Make an appointment in the app, instead of being sent to waiting room you get a text with a link that sends you to a website for your visit.  It will ask you for permissions, youll approve them, then sends you right back in an infinite loop. Never seeing the doctor and losing $60. With no way of appealing or getting a refund on the app. Just used the app in January and it worked perfectly. You dont even get to pick the doctor anymore.

### 1/5 — Great when it worked

*2025-04-11, version 20.01.061*

For months, this app hasn’t worked you can’t login and use it. When trying it always says that it’s sending you a code for verification that you will never receive.

### 1/5 — Doesn’t work anymore

*2025-02-10, version 20.01.051*

Thanks for taking a system that worked perfectly and totally screwing it up. It is completely nonfunctional now. I can’t sign in. It redirects to the MyUPMC app to a nonfunctional link. It doesn’t work at all. IT people constantly take working systems and “upgrade” and break their functionality. Way to go guys!!! My kid needs you and you screwed up royally.

### 5/5 — Sick 4 year old

*2025-01-30, version 12.22.100*

Great resource to keep the kiddos out of the ER

### 5/5 — Loved the convenience!

*2025-01-29*

Kathy, the nurse practitioner made me feel so comfortable and I really love the convenience! I'm not feeling well, and it was so nice not to have to go somewhere to see a doctor in person. I normally go to urgent really don't trust them because I've had some bad experiences. So emergency room and that takes forever. I try not to go there because I know it's but sometimes I feel like it is an emergency because I feel horrible. But I give Kathy percent good rating. She was very pleasant to talk to and made me feel better.

**Developer response:** Thank you for your feedback. It is wonderful to read the great comments and how UPMC AnywhereCare helped in your time of need. We look forward to your next visit!

### 1/5 — Crash

*2025-01-10, version 12.22.100*

App keeps crashing on launch, even after uninstalling, reinstalling.

## Frequently asked questions about UPMC AnywhereCare

### What is UPMC AnywhereCare?

UPMC AnywhereCare provides 24/7 virtual video visits with healthcare professionals for non-emergency medical conditions. It allows you to receive a diagnosis and care plan conveniently from your smartphone or tablet, avoiding the need for in-person visits.

### What conditions can be treated with UPMC AnywhereCare?

The app can treat a variety of non-emergency conditions such as bronchitis, cold and flu symptoms, pink eye, rashes, sinus infections, urinary tract infections, and general medical advice. It is not for life-threatening emergencies.

### Is UPMC AnywhereCare free to use?

Yes, the app is described as free to download and use, offering round-the-clock access to medical professionals. The description does not mention any direct costs for the virtual visits themselves, implying it is a free service.

### Who can use UPMC AnywhereCare?

Users must be over the age of 18 to use UPMC AnywhereCare for themselves or to access care for a minor aged 3 years or older. The service is designed for patients with non-emergency symptoms.

### Can I share my health data with the doctor?

Yes, if you use Apple Health, you have the option to share your health information with the doctor during your video visit. This can include data such as heart rate, blood pressure, body temperature, and other relevant metrics.

## Version history (last 5 releases)

### 20.02.020 — 2025-09-29

Performance enhancements to increase reliability and speed

### 20.02.010 — 2025-08-02

Performance enhancements to increase reliability and speed

### 20.02.000 — 2025-07-07

Performance enhancements to increase reliability and speed

### 20.01.061 — 2025-04-07

Performance enhancements to increase reliability and speed

### 20.01.051 — 2025-02-07

Performance enhancements to increase reliability and speed

## Apps similar to UPMC AnywhereCare

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [UPMC Central PA Portal](https://appshunter.io/ios/app/upmc-central-pa-portal/id1550837794) | 4.6 (1,297) | Free | Medical |
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All apps by UPMC: https://appshunter.io/developer/457603950

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
