# UPRIGHT — user reviews

> 203 indexed App Store user reviews of UPRIGHT by Upright Technologies Ltd, rated 4.61/5 from 3,932 ratings.

- Source: https://appshunter.io/ios/app/upright/id1481438778/reviews
- App overview in markdown: https://appshunter.io/ios/app/upright/id1481438778.md
- Rating breakdown: 5★ 3,220 · 4★ 342 · 3★ 114 · 2★ 48 · 1★ 198

## What do users think of UPRIGHT?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Effective in improving posture
- 🚀 Helpful real-time feedback
- 🚀 Intuitive app and device setup

**Cons**

- 🐛 Connectivity issues with the app
- 🔋 High battery drain
- 🐛 Syncing and data tracking issues
- 🐛 Buggy app and software updates

**Commonly reported bugs**

- App freezing and crashing
- Forced firmware updates causing device issues
- Inconsistent device performance and vibration detection

**Most requested features**

- Apple Watch app integration
- Customizable goals and settings
- Improved data visualization and tracking

## Newest reviews (20 of 203)

### 3/5 — Upright goal minutes kept increasing!

*2026-07-07, version 3.0.19*

Every day, the goal added 60 extra minutes. I am now presenting with a goal of 540 after achieving the goal for a week. That's 9 hours 🤣 is this a joke? Is there a way to configure the goal, or at least make it realistic and achievable?

### 2/5 — Worked for the first day

*2026-06-18, version 3.0.19*

After that. I can’t change any settings and it has me on super strict range. I will be returning

### 2/5 — Great device, lousy app

*2026-04-09, version 3.0.16*

The operate device works great. You can calibrate it to individual posture and it will vibrate to let you know if you fall into a slouch. 
The 3.0.16 app on the other hand, is very buggy. A lot of times it cuts out, fails to log time, or logs way too much time. I will be using it for an hour and then the app only log about 20 minutes. Or sometimes it goes the other way, where I’ll wear it for an hour and it will log  something like 700 minutes.
The app also seems to randomly specify goals for the day. Some days it will be 60 minutes, some days 90, and sometimes 120. It seems very random, and there’s no way to override or configure this.
Overall, the device is great, but don’t expect much out of the app.

### 1/5 — Need help

*2026-03-26, version 3.0.16*

Got an error first time I tried to log in and support link is broken

### 1/5 — App doesn’t work

*2026-03-25, version 3.0.15*

Cannot log in

### 1/5 — Doesn’t work

*2026-03-23, version 3.0.15*

This app and device does not work. It has only worked on vibrate once. I submitted a request to support explaining this issue and have gotten absolutely NO response. At this point I want to return the device and delete the app.

### 1/5 — Doesn’t Work

*2026-03-22, version 3.0.15*

I just tried to create an account and I got an error that all the reviews have been talking about. I wanted to try to create an account before I bought the device. I’m glad I did. I’ll save my money…I’m not getting the device. Fix the app & maybe I’ll buy the device.

### 1/5 — App Doesn’t Work

*2026-03-20, version 3.0.15*

App is no longer working.  Makes the device useless.

### 1/5 — Useless

*2026-03-10, version 3.0.15*

I can’t even log into to my account the app freezes. Please fix this, the device is useless without it.

### 1/5 — App is not finding domain

*2026-03-04, version 3.0.15*

App is not working

### 1/5 — App doesn’t work

*2026-03-03, version 3.0.15*

I have tried several times for assistance as app freezes and doesn’t let me sign in. Gone through all troubleshooting steps. No help and no luck.

### 1/5 — Unresponsive service

*2026-02-03, version 3.0.14*

My device stopped working so I sent them an email on 12/30. Customer service responded promptly asking me to follow through a list of things which I had done, but without success. So, I followed up with them but they went dark since then. I sent them another email on 1/8 and then again today, but no response so far.

### 1/5 — Buggy app and bad customer support

*2026-01-24, version 3.0.14*

The apps have multiple issues and no proper response from customer support despite multiple followups. I no longer can use the upright device because of issue with app.

### 1/5 — Unusable. Unresponsive Support.

*2026-01-16, version 3.0.14*

Completely unusable. The device is just a useless piece of plastic because the app will not let me create an account. I contacted support multiple times and received no response. Without an account, the app doesn’t work and neither does the product. Terrible support and a frustrating waste of money.

### 1/5 — Does not work

*2026-01-12, version 3.0.14*

This stupid app doesn’t work!! It freezes.

### 1/5 — Wish I could log in

*2025-12-15, version 3.0.14*

I am unable to log in to my old account or create a new account, making the entire device useless. Very disappointing.

### 3/5 — Loses connection

*2025-12-09, version 3.0.14*

Love this but irritated by the weak link and connection. Just need to be outside of a few metres and you have to manually reconnect. Come on guys, upgrade the app or fix!

### 3/5 — Disappointed by the lack of widgets

*2025-12-06, version 3.0.14*

Please give us lockscreen and homescreen widgets

### 3/5 — Can’t login

*2025-12-01, version 3.0.14*

Have tried for a long time to be able to log in and nothing happens

### 1/5 — Unethical developers

*2025-11-05, version 3.0.14*

To discontinue support for your first consumers is unethical. What’s to stop them from doing the same to the current users? I’m very disappointed and I will not be purchasing again.

## Most critical reviews (10 lowest-rated)

### 1/5 — App keeps crashing

*2026-08-19, version 3.0.19*

App keeps crashing on iPhone every time I try to open it up

### 1/5 — Must allow anonymous usage

*2026-08-14, version 3.0.19*

Why every gadget and contraption nowadays requires personal information? I wouldn’t buy this product if I knew I have to share my name, email and phone to use its app.

### 1/5 — Fake news

*2026-08-10, version 3.0.19*

The device simply doesn’t work - You cannot calibrate it. The idea is good, but it looks like an example of the American greed machine. If you haven’t decided just DO NOT buy it.

### 1/5 — Doesn’t work and no support

*2026-06-20, version 3.0.19*

I purchased this device with high hopes, but a shadow of suspicion as it was from an advert that appeared on a social media site.
However the device arrived and I set out to create an account. This proved impossible as I never received the verification code and was sent on an endless loop of trying to open an account only to be told I had one already and should log in. To log in required a verification code which I requested countless times. Two emails to ‘support’ have been ignored. So I guess I’ve wasted my money on this useless piece of tat.
Can’t recommend it or the non-existent support.

### 1/5 — Support ends when a new model is released

*2026-06-05, version 3.0.19*

Very disappointed with this company.

I didn’t realise that once a newer model is released, support for older devices can simply disappear. My Upright device stopped connecting to my phone, so I contacted customer support expecting help with the issue. Instead, I was told that my model is no longer supported and was offered a discount to buy a newer device.

I find it hard to understand why a company would stop providing troubleshooting support for a product it sold to customers and then try to sell them a replacement when a problem occurs.

The message I received was essentially: we won’t help you fix the device you already paid for, but we’ll give you a discount if you’d like to buy another one.

Customers should know that support for older devices may be withdrawn completely, and if something goes wrong, the solution offered may be to purchase a newer model rather than receive assistance with the product you already own.

### 1/5 — The app doesn’t work.

*2026-06-02, version 3.0.18*

Nothing happens when you click download. It’s a scam

### 1/5 — App continuously crashes

*2026-05-06, version 3.0.18*

When it works it’s great but app crashes all the time and also disconnects from device constantly.

### 1/5 — Crashes relentlessly

*2026-05-01, version 3.0.18*

I can’t even get it to complete my profile. Utter waste of time

### 1/5 — Does not load correctly

*2026-04-13, version 3.0.16*

I have tried 3 times, rest password twice and end up on an error page with no way to exit except to delete the app

### 1/5 — Device does not work, they dont reply to emails

*2026-03-31, version 3.0.16*

I ordered the device but it does not vibrate. They dont reply to my emails, do not know how to initiate the return. I suggest you to be careful before buying it…

## Most praised reviews (10 highest-rated)

### 5/5 — Really does improve posture!

*2025-07-10, version 3.0.13*

I’ve had the device for a long while but only started to use it earnestly during the last year. It really makes a difference in how I stand, sit, and move. It reminds me to straighten up and thereby I’m training my back muscles many times throughout the day. This also opens my chest and I breathe easier and deeper. A great tool and straightforward app. I did change the default for being buzzed from 5 to 15 seconds and recalibrate roughly once a month.

### 5/5 — Intriguing and fascinating

*2024-08-02*

I have been using this device almost daily, however, when I remove it in the evening or if I don’t use for the next 2-3 days I still feel the vibration when I stay in a bad posture for more than 5 seconds. The first time this happened I thought I had NOT removed the device from my back, even though I remembered removing it. When I touched my back the device was not there, even though I felt the vibration clearly! I wonder if the back muscles have memory, and knows that a bad posture is followed by a vibration. Can anyone let me know if you had a similar experience? Or does the app maker has an explanation for this phenomenon?

### 5/5 — Great for equestrians!

*2023-08-31*

I love this little devise!  I use it in a pretty unique way. As an equestrian, I’m constantly working on my posture and position in the saddle. I pop this into the lining of my helmet, set the posture with my phone, and ride!  Whenever I look down or my position goes to h***, it vibrates to warn me.  I’ve used it in lessons, clinics, even shows. 

UprightGo-I think if you researched a bit, and made a few modifications, you’d find an entire new market!

### 5/5 — Wish I had starting using in a long time ago

*2023-06-18*

It’s been sitting in the box for three years! I’ve been having some upper extremity issues and I think that this is going to really help me. I can already see a change.  Crossing my fingers.

### 5/5 — UPRIGHT GO S

*2023-04-01, version 2.20.0*

It is only three days in, but I love the device so far.

My wife has been after me for years to improve my posture and my chiropractor has confirmed that some of my back pain is caused by not staying upright.

The number of vibration alarms was a real eye opener to how often I slouched.

My only criticism so far: the magnetic clips on the necklace open far too easily. Earlier, I was photocopying pages in my home office and then putting them in a binder.

Nothing overly physical, just a cycle of standing up and sitting down. Yet, the clips opened at least four times over a few hours. A little discouraging.

### 5/5 — Taller, straighter, stronger

*2023-03-24*

This really works! I was surprised that the mild gentle buzz was not annoying just helpful. I like to the app that monitors my daily progress. It really has improved my overall awareness of my posture which has greatly improved it. I highly recommend it.

### 5/5 — Let’s you voluntarily improve your posture.

*2023-02-26, version 2.20.0*

I tried those physical braces and it started hurting after a couple of days. So, I gave this one a try. And I’m happy :)

### 5/5 — Simple yet very effective

*2023-02-02, version 2.20.0*

Intuitive, adaptive, everything I would have hoped for with a tool like this

### 5/5 — It slays

*2022-12-28, version 2.20.0*

It slayed the living daylights out of me ! Like no joke in 2 days my posture was like *boom* as straight as a wall which is saying something. 
If you try it out your while entire life will ch@nge !

### 5/5 — Upright Go 2 and app great!

*2022-10-22, version 2.20.0*

Even in just a few days this app and the Go2 device are helping my posture already. This was recommended by my physical therapist to help remind me of better, more upright, posture. 
Lots of features that can help.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
