# Upscal - Enhance Video & Image — user reviews > 51 indexed App Store user reviews of Upscal by 通 张, rated 4.00/5 from 23 ratings. - Source: https://appshunter.io/ios/app/upscal-enhance-video-and-image/id1487928043/reviews - App overview in markdown: https://appshunter.io/ios/app/upscal-enhance-video-and-image/id1487928043.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 4 ## Newest reviews (13 of 51) ### 3/5 — Пока что всё плохо. *2024-02-01* В самом приложении непонятно как приблизить улучшенную фотографию, а без этого результат вообще не понятен. Шрифты при увеличении фото плывут Лица становятся словно рисованными Наибольших участках с плавными переходами появляется легкая сетка. Пока что учиться, учиться и ещё раз учиться. А на паре фоток которые были сделаны в темноте, ни на грамм не прибавилось резкости и детализации, пикселей стало больше, нотках была мазня, так и осталась. Наверное нужно сначала самому в фото редакторе выжать из фотки всё что можно, потом использовать этот редактор, и тогда он возможно выдаст приемлемое качество. ### 4/5 — Landscape *2024-02-01* Сделайте ландшафтный режим. ### 1/5 — Stopped working! *2023-08-06, version 2.3.6* It appears the app has now been rendered useless! ### 1/5 — App used to work great, no longer works for anyone *2023-08-04* This app used to be a game changer, but it seems that they stopped updating it. It no longer works, and will cite a network error every time you attempt to upload. I hope they patch this because I used to love the app. Now it’s useless. **Developer response:** Hello my friend. I have rerwite the whole app and upgrade it to 3.0.2. Please upgrade the app and try it for more amazing features. Now it support offline and batch porocess! ### 1/5 — STOPPED WORKING *2023-08-02, version 2.3.6* What’s going on with the app, I have pro version and use regularly to enlarge artwork photos etc and now nothing will upload? ### 1/5 — Cant even upload images anymore *2023-08-02* Did they stop updating this? I try to upload images and the loading bar is just stuck at 0%. Not cool for people who’ve paid for the “Pro” version. ### 1/5 — Doesn’t work don’t waste your money, wish I could get a refund *2023-07-22* It won’t upload any image and just pops up an error stating it can’t connect to the server. ### 1/5 — Funktioniert nicht :( *2023-07-07* …. ### 1/5 — Stopped working. *2023-06-30, version 2.3.6* “Can not connect to server” message appears. This has only started happening in the last week. I’ve really enjoyed using this app up to this point. ### 1/5 — Expect to wait forever for your results *2023-02-26* Use other apps to enlarge and upscale your images. The wait is not worth the cost of this app. ### 1/5 — Misleading *2022-12-10, version 2.3.6* Paid for an image enlarger only for it to say my image is too large to enlarge!!! No mention of such limitations of functionality on the App Store. Anything over 2k pixels doesn't work. ### 1/5 — scam *2022-05-28, version 2.3.6* it does not work … ### 1/5 — Does not work *2022-05-22* If it can’t enlarge phone size pics then what’s the point? Wasted money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Instantly Crashes Every Attempt *2026-08-19* Every attempt crashes the app regardless of settings. The video I’m attempting to upscale is only 6 seconds. I’m not sure what the issue is or why this app has good reviews (fake?). ### 1/5 — Crashing *2026-08-11* It will convert four files successfully then fail every subsequent file no matter its format **Developer response:** Would you mind sending the screenshots to support @upscal.app? I would like to check the issue. ### 1/5 — macht keinen Unterschied *2026-08-09* macht keinen Unterschied ### 1/5 — (?) *2026-06-02* To be fair, it did work. A ten second video took 1 minute and 29s to complete. The original 17mb video was a screen recording 1920x720. It upscaled it to 4K size, but it didn't enhance the video, if anything it made it slightly worse? The end result was 720p quality—File size 117mb. Same or slightly lesser quality at 10 times the file size! If you have reason to do this, download it. **Developer response:** Hello my friend. You are using the iOS version and trying to enhance the video from your mobile phone. Frankly speaking, iPhones are great for image enhancement, video enhancement is much more computationally intensive and is limited by the hardware resources available on mobile devices. As a result, the quality improvement may not be as significant as you expect. For the iOS version, I have claimed that it is using the traditional algorithm to upscale the video and the details improvement is not guaranteed. If you are looking for the best possible video enhancement results, I would strongly recommend using the macOS version. It has access to much more computing power and can produce significantly better results, especially for detailed and high-resolution videos. Best Regards ### 1/5 — Scam *2025-07-30* I got free lifetime for free at the beginning of this app. After some updates, it told me that my subscription was expired. It's scam to get downloads count. ### 1/5 — update is in German, cannot switch languages *2024-06-21* Please allow us to select our own language so that we understand the radio buttons **Developer response:** 4.0.0 has been released. Just give it a try. If you have any issue, please contact support@upscal.app ### 1/5 — Doesn’t work *2024-01-03* When I open it all I see is a spinning wheel. I deleted and updated and still it doesn’t work. A total rip off. **Developer response:** Hello my friend. I have rerwite the whole app and upgrade it to 3.0.2. Please upgrade the app and try it for more amazing features. ### 1/5 — 구매취소 *2023-12-17* 작동안합니다. 환불해주세요 **Developer response:** Hello my friend. I have rerwite the whole app and upgrade it to 3.0.2. Please upgrade the app and try it for more amazing features. Now it support offline and batch porocess! ### 1/5 — 연결이 안됨 *2023-11-22* 서버에 연결이 안됩니다. **Developer response:** Hi, thank you for using AI Image Enlarger to upscale your photos. I will consider to add the feature of uploading photos from iCould or GooglePhoto ### 1/5 — No longer works… *2023-10-05* Paid money to buy this app and it worked for the first couple of months but now it does not. What a disappointment to have spent money on this and now not be able to get any sort of function out of it. Find another similar app to spend your hard earned money on. ## Most praised reviews (10 highest-rated) ### 5/5 — Best picture upscaling app *2026-08-24* Free and very powerful! (at least for picture upscaling) ### 5/5 — Upscal Gives You Lots of Options to Dial in Desired Files *2026-07-21* I discovered Upscal is the Mac app for online software I invested in a few years ago. It provides a lot of latitude in settings to help me get the images I need for a website migration project involving 4,000-plus images. The output I’m getting is superior to what I got using another Mac app. Needless to say, Upscal is doing more than filling in missing pixels; it’s revolutionizing my workflow for this critical project. Thank you to the developers for a job well-done! One piece from my wishlist: I’d love to see a 3x upscaler option as well. ### 5/5 — AWESOME! *2026-06-20, version 4.0.3* Quality is fantastic to upscale CG animations from HD to 4K. ### 5/5 — Great *2026-04-23* Amazing and no scam like countless others apps do **Developer response:** Thank you for your 5 stars! ### 5/5 — Finde ich gut 👍 *2024-08-25* App macht gut ihre Arbeit. Bilder werden sichtbar schärfer. App ist leicht zu bedienen. 5 Sterne von mir. ### 5/5 — Greatly Improved! *2024-02-01* I had to give this app a 1 star review a couple months ago. It worked great at first but then stopped and I could not get it to upscale even one pic. I just got a notification today that they have updated and improved the app! I uninstalled and reinstalled and now it works great, with the added bonus of having some other photo editing abilities to it. Thank you for listening to the concerns of your patrons. I can now enjoy a lot of functionality with this app. No need to look elsewhere. **Developer response:** Hello my friend. I have rerwite the whole app and upgrade it to 3.0.2. Please upgrade the app and try it for more amazing features. Now it support offline and batch porocess! ### 5/5 — Incredible results. *2023-04-15* Don’t listen to the bad reviews. Any upscale service of this quality (or worse) there hundreds of sites and apps charging you hundreds $$ in credits or subscriptions. Here you have unlimited, the real deal quality for a flat tiny one time cost. No complaining. Shut up and buy it. ### 5/5 — ok *2022-03-30* хорошее приложение, лишь бы незакрывался сервис, пользоваться удоволствии.🙄 ### 5/5 — Great - More Control Please *2022-01-31* Can you please add feature that allow user to choose noise reduction amount from low, medium, and high? I personally feel like noise reduction amount is a bit too strong. ### 5/5 — THIS APP IS SO UNDERRATED!! *2021-02-14* I use this app so much personally, when an image exceeds the limit of 2000px, I just de-scale it in MediBang Paint and enhance the image a lot with the 8x option. I love your App! I could even extract frames and enhance the entire animation with the Sharpen Option! Congrats for such a great App! :D **Developer response:** Thank you so much for using our APP. We will make it as better as we could in the future. Have a good day! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*