# Upserve - Restaurant (POS) — Upserve \| One-stop platform

> Restaurant point of sale and management system with inventory and menu control. (iPhone/iPad app by Upserve, Inc..)

- Source: https://appshunter.io/ios/app/upserve-restaurant-pos/id1451226681 (this page in markdown: same URL + `.md`)
- Developer: [Upserve, Inc.](https://appshunter.io/developer/1053223705)
- Category: Food & Drink, Business
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 131 MB
- Languages: American English
- Released: 2021-09-01
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/upserve-restaurant-pos/id1451226681/reviews.md

## What is Upserve?

Upserve POS is a one-stop restaurant management system and point of sale. With features, workflows and integrations purpose-built for restaurants, you can change menus on the fly, track inventory with every sale, adjust table layouts and more directly in the app.

## Key features

- Dynamic menu management
- Real-time inventory tracking
- Adjustable table layouts
- Integrated point of sale
- Restaurant-specific workflows

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/upserve-restaurant-pos/id1451226681/reviews.md

### 1/5 — Worst system

*2025-07-27*

Would give 0 stars if I could. Always disconnects or has syncing issues making it hard to get an accurate sales reading.

### 1/5 — This P.o.s. Is a p.o.s.

*2025-04-03*

Spend your money elsewhere customer service is no help. Crashes multiple times a shift.

### 1/5 — Terrible App

*2024-07-13*

App freezes and becomes unusable in the middle of service. Do not recommend.

### 1/5 — Much slower than upserve ever was.

*2024-05-16*

Inputting items have delay. Everything is choppy, and the systems are always failing at least once a month.

### 1/5 — Double transactions on cc

*2022-08-06*

We are facing issues on duplicated transaction on cc.
So far support was totally useless.
Is it happening to any other restaurant?

### 1/5 — Trash!

*2022-06-24*

This system is about as good as the support personnel. I repeatedly told to do the same steps that never amount to a fix. Do not use this product.

### 1/5 — Nothing works

*2022-05-28*

This app is absolute garbage.  The previous version worked fine enough. We can tell that the team working on these things has never worked in a restaurant or bar. The app is slow, it constantly times out, all of the features are buggy, and they added a ton of unnecessary new things which are a huge waste of time. I could go on and on, but the dev team I have been talking to since they rolled this out, has not fixed one issue. Just scrap this app, and go back to the V2!

### 1/5 — Terrible!

*2022-05-18*

After 8 years using Upserve time to change, bad service the new app it’s very inefficient

### 1/5 — Makes it harder to run a restaurant

*2022-05-14*

Seems like a printer or screen glitch every 5-10 minutes. I’m busy running around the restaurant fixing Upserve issues rather than focusing on my guests. Never had a system this bad in my 15 years of restaurant experience. Also customer service has gone downhill since the pandemic.
Can’t get ahold of anybody when you need them most.

### 1/5 — Upserve

*2022-04-29*

Long wait times, failure to process AMEX cards through new app with no solution in sight. Support goes in circles. Everyone is friendly but it must be frustrating for staff not to have answers.

## Frequently asked questions about Upserve

### What devices does Lightspeed Restaurant POS (U) support?

Lightspeed Restaurant POS (U) is currently designed to run on iPads. This ensures a consistent and optimized experience for restaurant staff using tablet devices.

### How often is Lightspeed Restaurant POS (U) updated?

The latest version of Lightspeed Restaurant POS (U) is 3.29.1, last updated on March 11, 2026. While specific update frequency isn't detailed, this indicates ongoing development and maintenance.

### What is the user rating for Lightspeed Restaurant POS (U)?

Lightspeed Restaurant POS (U) has a user rating of 1.6 stars based on 40 ratings. This suggests a significant portion of users have encountered issues or are dissatisfied with the application.

### Is Lightspeed Restaurant POS (U) suitable for small restaurants?

The app is described as a 'one-stop restaurant management system' with features like menu changes and inventory tracking, which can benefit businesses of various sizes. However, the low user rating may warrant further investigation for suitability.

### Can Lightspeed Restaurant POS (U) handle complex menus?

Yes, the app allows users to 'change menus on the fly,' indicating flexibility for managing and updating menu items, which is crucial for restaurants with dynamic offerings.

### Does Lightspeed Restaurant POS (U) offer offline functionality?

The provided description does not specify whether Lightspeed Restaurant POS (U) offers offline functionality. It's recommended to check the app's detailed feature list or contact the developer for this information.

### What are the main drawbacks of Lightspeed Restaurant POS (U) based on user feedback?

With a rating of 1.6 stars from 40 ratings, the primary drawback appears to be user dissatisfaction. Specific issues are not detailed in the description, but the low score suggests potential problems with usability, performance, or features.

## Version history (last 5 releases)

### 3.34.2 — 2026-08-19

Improved the toolkit to bring you a better user experience

### 3.34.1 — 2026-08-13

• Improved the toolkit to bring you a better user experience

### 3.34.0 — 2026-08-06

New: Price override allows a maximum of $10,000 and item amount override allows a maximum of 100.
New: Added “iOS Update Required” alert once per Trading Day on the PIN screen for devices using iOS versions lower than 18.4.
New: Floor Plan V2 enhancements
Resolved: Users with the correct role permissions can now add a cash tip to checks paid for by credit card.

### 3.33.1 — 2026-07-23

New: Show or hide Employees and Menu tiles based on new "View only" role permissions
New: Added Tab Speed Screen functionality to give you a faster way to open and manage tabs on stationary
Fixed: Added Gift card balance check when tip adjusting

### 3.32.6 — 2026-07-01

Resolved: Device Center rerouting intermittently reverting to the default settings
Resolved: Camera view displayed incorrectly when scanning gift cards

## Apps similar to Upserve

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Flavor Kiosk](https://appshunter.io/ios/app/flavor-kiosk/id1571248081) | 5.0 (11) | Free | Food & Drink |
| [Square Kiosk](https://appshunter.io/ios/app/square-kiosk/id1667683119) | 3.2 (18) | Free | Food & Drink |
| [Chefs' Warehouse](https://appshunter.io/ios/app/chefs-warehouse/id1287617737) | 4.0 (21) | Free | Food & Drink |
| [Ace Endico App](https://appshunter.io/ios/app/ace-endico-app/id1570328384) | 5.0 (2) | Free | Food & Drink |
| [inKind Managers](https://appshunter.io/ios/app/inkind-managers/id1390707509) | 5.0 (4) | Free | Food & Drink |
| [ResyOS](https://appshunter.io/ios/app/resyos/id1440522249) | 2.8 (150) | Free | Food & Drink |

## More apps by Upserve, Inc.

- [Lightspeed Live (K & U)](https://appshunter.io/ios/app/lightspeed-live-k-and-u/id980311107)
- [Upserve Inventory](https://appshunter.io/ios/app/upserve-inventory/id1447377899)
- [Upserve Tableside (POS)](https://appshunter.io/ios/app/upserve-tableside-pos/id1515521221)

All apps by Upserve, Inc.: https://appshunter.io/developer/1053223705

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
