# Upservice. — Business management system

> Business management system for request handling, ticketing, and project management. (iPhone/iPad app by LLC Busel Capital.)

- Source: https://appshunter.io/ios/app/upservice/id1510273341 (this page in markdown: same URL + `.md`)
- Developer: [LLC Busel Capital](https://appshunter.io/developer/1475972844)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Rating: 3.00/5 from 2 App Store ratings · 10 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 87 MB
- Languages: Russian, American English, European Spanish, German (Germany), Polish, European Portuguese, French (France)
- Released: 2020-06-06
- Data updated: 2026-08-24
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/upservice/id1510273341/reviews.md

## What is Upservice.?

Upservice is a system for managing requests. It combines the functions of Service Desk, Help Desk and ticket system. Our application is designed to keep track of incoming requests and control the execution of requests: it will put order in the processes, eliminate chaos and mess, provide you with detailed and understandable statistics!

The main features of Upservice:
- Requests and tickets management: Centralized collection and processing of requests from various channels (E-mail, Telegram, WhatsApp, online chat, forms on the website), provides prompt response and control of task execution.
- Fast SLA communication: Customizable SLA modes for different channels, allows you to meet your standards and process customer requests on time.
- Project and Task Management: Plan and control the execution of projects and tasks, track employee time, communicate with colleagues. 
- Asset Accounting and Knowledge Base: Manage your assets, documents and corporate knowledge base with easy-to-use directories.

Benefits of using Upservice:
- Intuitive interface: Ease of use and quick adaptation of employees to the system.
- Control at all stages: From the first contact to closing the request - all processes are under control with the ability to track the history of actions.
- Accelerate customer service: Instant notifications and omnichannel communication allow you to respond quickly to requests without losing information.
- Analytics and process improvement: Reports and statistics help to identify weaknesses and improve service efficiency.

Attention! To start using Upservice, please register on our official website: https://upservice.io/. After registration, you will be able to log in to the application and use all its features to optimize processes in your company.

We are constantly improving our application, taking into account the wishes of users. If you have suggestions or questions, please contact us by e-mail: info@upservice.io

## Key features

- Request and ticket management
- Fast SLA communication
- Project and task management
- Asset accounting
- Knowledge base management
- Intuitive interface
- Detailed analytics

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Upservice Monthly Subscription | $17.99 | per month |
| Upservice Yearly Subscription | $178.99 | per year |


## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/upservice/id1510273341/reviews.md

### 1/5 — Процесс и возврат средств

*2026-07-13*

Попробовал отправить деньги с карты озон 
карты партнера 
через систему мультитрансфер в Армению 
По номеру карты в банк acba 
Деньги не дошли за 30 минут 
За 3 часа и как поддержки обеих сторон сказали деньги застряли где то в середине обработки 
Поддержка трансфера отвечает нам никакие деньги не поступали 
Перекидывают на озон 
Либо ждите уже почти целый день ждем ничего 
Озон также формально отвечает что ничего не может к сожалению сделать !
от них всё успешно оплата есть а возврат не сделаем 
Пока что то не произойдёт.
Странная процедура с тупыми партнерами 
Крайне не рекомендую.
Подвели очень сильно.
Злюсь крайне сильно 
деньги где то потерялись в середине наверно не дай бог  
в казну упали к чиновникам думоголовым!

### 5/5 — Рекомендую

*2026-07-01*

Пользуюсь несколько месяцев, впечатления отличные! Удобно контролировать задачи и общаться с клиентами из мессенджеров в одном окне. Интерфейс понятный, поддержка быстрая. Рекомендую!

### 5/5 — Удобная система организации работы

*2026-06-03*

Рекомендую, мне понравилось, что в одной программе можно собрать всю команду и навести порядок в задачах и планах. Удобный и красивый интерфейс.

### 5/5 — Отличный сервис, рекомендую

*2026-05-25*

Отличный сервис, перешли с другого хелпдеска. В данном приложении все нативно понятно, поддержка оперативно отвечает на наши запросы. Команда приложения просто супер!

### 5/5 — 5 баллов

*2026-03-30*

Отличное приложение. Я работаю главным бухгалтером в IT. Мы перевели в систему все отделы. Отдельное спасибо за справочники. Сократилась куча времени на обработку заявок и поиск нужной информации. Рекомендую!

### 5/5 — Мне все понравилось

*2025-11-01*

Супер приложение 👍

### 5/5 — Отличное приложение

*2025-04-25*

Заменяет джиру и является даже большим, чем джира, на 150%

### 3/5 — Отображаются не все задачи

*2024-07-08*

В фильтре "Задачи" выключаю опцию "Скрыть завершенные". При этом настройка "Статус" меняется на "Все". Но завершённые задачи в списке не появляются. Необходимо в "Статусе" отметить статус "Выполнена", тогда появляются. Кажется, это баг.

### 5/5 — Мне нра ❤️

*2024-06-13*

У нас весь отдел администрации ведет коммуникацию и задачи внутри программы. Чаще работаем конечно из офиса, но приложение используем все равно каждый день. Обещали девушке из службы поддержки оставить отзыв. Успехов! :)

### 5/5 — Nice app!

*2020-11-15*

I like it app, very comfortable interface

## Frequently asked questions about Upservice.

### What is Upservice?

Upservice is a business management system that combines Service Desk, Help Desk, and ticket system functionalities. It is designed to manage incoming requests, control task execution, and provide detailed statistics to optimize company processes.

### How do I start using Upservice?

To begin using Upservice, you need to register on their official website at https://upservice.com/. After registration, you can log in to the application and access all its features.

### What are the subscription plans for Upservice?

Upservice offers a Monthly Subscription for $17.99/month and a Yearly Subscription for $178.99/year. Both plans include a 14-day free trial period.

### Does Upservice have ads?

No, Upservice does not contain advertisements. The application is free to use with in-app purchases for its subscription plans.

### What devices does Upservice support?

Upservice is available for iPhone and iPod devices. It is designed for mobile use on Apple's iOS platform.

### How often is Upservice updated?

The latest version of Upservice is 2.9.2, last updated on July 1, 2026. The developer actively improves the application based on user feedback.

### What is the age rating for Upservice?

Upservice has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

### How does Upservice handle customer requests?

Upservice centralizes request collection from channels like email, Telegram, WhatsApp, online chat, and website forms. It ensures prompt response and control over task execution, with customizable SLA modes for timely processing.

## Version history (last 5 releases)

### 2.9.6 — 2026-08-21

Bug fixes and stability improvements

### 2.9.5 — 2026-08-13

Bug fixes and stability improvements

### 2.9.4 — 2026-07-29

Bug fixes and stability improvements

### 2.9.3 — 2026-07-16

Bug fixes and stability improvements

### 2.9.2 — 2026-07-01

Bug fixes and stability improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*