# Upshıft - Find flexible shifts — user reviews > 174 indexed App Store user reviews of Upshıft by Pinch Enterprises, Inc., rated 4.30/5 from 2,897 ratings. - Source: https://appshunter.io/ios/app/upshft-find-flexible-shifts/id1211135806/reviews - App overview in markdown: https://appshunter.io/ios/app/upshft-find-flexible-shifts/id1211135806.md - Rating breakdown: 5★ 2,240 · 4★ 163 · 3★ 88 · 2★ 63 · 1★ 343 ## What do users think of Upshıft? Overall sentiment: negative **Pros** - 🚀 Flexible work schedule - 👍 Variety of job opportunities - 💰 Good pay for some shifts - 🤝 Helpful customer service (in some cases) **Cons** - 🐛 App issues (login, updates, etc.) - 🕰️ Short notice for shifts - 🚫 Strict policies (cancellations, strikes, etc.) - 💲 Inconsistent/misleading pay information - 🤖 Lack of human support/communication **Commonly reported bugs** - Difficulty completing onboarding and registration - Shifts disappearing from the app - Issues with receiving pay and accessing pay stubs **Most requested features** - Improve communication and support channels - Provide more transparency on job details and pay - Implement more flexible policies around cancellations and emergencies ## Newest reviews (19 of 174) ### 2/5 — This app goes in circles *2026-06-10, version 3.1.57* I tried signing up and it keeps going back-and-forth to asking me all these questions and I submitted it and I go to the same page again and they make me answer the same questions again I can’t get anywhere and how do you even make an account? ### 2/5 — Totally Becoming Irrelevant *2026-05-22, version 3.1.55* I started working for upshift back in 2018. I have taken a few years off. Honestly, even back then it wasn’t my first choice for gig work, but it was at least an option. There were several others in the area so if one app was slow, you can just get work on a different app. I miss that. Within this last year I have been using upshift a lot more. It still a way to get work when pressed, but it has its slow weeks. Which makes it difficult to have a consistent pace. It’s been dead for the last 3.5 weeks. The “available shifts” are not really available. You can apply, but a lot of the companies already have certain workers in mind who they will accept. So it’s unfair because you can actively apply for shift and not be accepted. Lately, I have got accepted for the last 8 shifts that I applied for and I have a 4.9 rating out of 5 stars. The review about the health insurance by Madehjion is true. Their health plan doesn’t cover jack, not even prescription meds but they take out $25/ week which is $100/ month and it’s hard to get them to stop if you opt out of it. I have tried contacting them and they keep saying it’s a 3rd party insurance and their hands are tied. The insurance company has been ignoring my emails and phone calls. Also the app is outdated and I don’t foresee upshift having much of a viable future in the next 2 years. The pay is low and the jobs are lousy. ### 2/5 — Good for money, employee help *2026-05-15, version 3.1.54* Picking up shifts is cool and all. They add on days even if you didn’t pick up the shift. You can’t cancel the day without cancellation of the whole shift. When you go to the help center they honestly just ignore you. They’re no real help at all. They’ll still take taxes even if you file exempt. It’s okay just make your money and go. ### 2/5 — Not Good anymore *2026-03-11, version 3.1.50* I started working for this company back in September. It took a lot of time with the background check they were doing, but it took way too long just to get started. I worked about 20 shifts and barely got paid for them. They started deducting for insurance even when I opted out of it. They don’t have a phone number where you can talk to anyone; you’re always talking to a robot, even if they say you’re speaking to a supervisor. I started to pull away! I don’t play about my money, especially when I do good work! Every place I worked at invited me back, and one even hired me! Not because of Upshift, but because of my work ethic! They charge you fees on top of federal taxes and other charges at the start. If you’re desperate for work, it might be worth it, but I’d suggest going with a different app. This one feels like a scam. I only pick up shifts with them now because I have to pay child support! Overall, Upshift sucks in Cleveland, Ohio. ### 3/5 — Fairness *2026-03-05, version 3.1.50* I love the ability to pick up shifts when I want but I do think it’s really unfair to have your reliability rating take a hit if you have to cancel a shift like even a week ahead. I’ve never canceled a shift even close to 24 hours before but last week I fell and broke my hip, canceled a shift for this week and now I’m rated low. It really sucks. ### 1/5 — Trash questionnaire *2026-03-04, version 3.1.49* This place wants you to accept workplace toxicity as normal. You can tell just by the options from the questionnaire. Good luck to whoever wants to use this as a source of income. Don’t forget your dignity. ### 1/5 — So unbelievably terrible and not worth ig *2026-02-08, version 3.1.49* At first I thought it was going to be promising, steady, worthwhile work. Any job I’d showed up to had no idea who Upshift really was or what they stood for or did. The places I worked at were great, with wonderful people. Upshift acted like they cared at all until there was a situation that made it entirely clear that the do not care about their workers at all. The neglect for what’s right, laziness and ghosting when they really should have showed and cared. I’ve heard ONLY other people agreeing and letting me know this is the WORST app for this kind of work, and unreliable and careless of staff. Yikes! So embarrassing for Upshift ### 1/5 — Don’t bother *2026-02-03, version 3.1.49* If you live in Nashville, Tennessee, you can forget about downloading this app at all. They don’t even offer anything out here in addition to that Upshift itself isn’t even in this part of Tennessee at all. ### 1/5 — Truthfully sucks *2026-01-29, version 3.1.49* What do u have to do to get a job posting? You can’t even get on the app let alone go to work! Take some notes from Instawork Veryable and traba cuz the extra bs you have people doing just to work through you all is very gate keeping ### 1/5 — Frustrated *2026-01-23, version 3.1.48* Tried 3 different times to set up an account I answered all questions put In my personal info, then when I used my log in info to sign in it it won’t allow me as if I never created an account ### 1/5 — Suspended account for a real sickness *2026-01-15, version 3.1.47* Edit: if you are unfairly banned from Upshift, apply for unemployment benefits in your state, most of the time you will qualify as a W-2 employee if your hours were cut or were terminated in the way Upshift has according to their reviews. I got badly sick with dehydration and a fever and could not go to work, and so I had to cancel a shift within 24 hours and that gave me 3 strikes and banned me. the support said if I provided medical documentation the strikes can be waived, but now I’m locked out my account and can’t contact support and the emails don’t work. I have the medical documentation, but nobody from the support emails is responding. ### 1/5 — Bad support employees *2026-01-13, version 3.1.47* I loved working for them and they banned me from there platform because I asked about my right pay . It was only a question . All the work I have done for them was all great feedback . Never once did I cancel a job . Not fair for there employees ### 1/5 — Suspended account for a real sickness *2025-12-24* I got badly sick with dehydration and a fever and could not go to work, and so I had to cancel a shift within 24 hours and that gave me 3 strikes and banned me. the support said if I provided medical documentation the strikes can be waived, but now I’m locked out my account and can’t contact support and the emails don’t work. I have the medical documentation, but nobody from the support emails is responding. I also haven’t gotten paid for a shift I did 5 days ago, 3 business days as of now, so idk how long it takes but shouldn’t be this long. I’m willing to change this review if I can the developer reach out to me, but as of right now this is the only option I have cause I can’t contact support. ### 1/5 — Deceptive *2025-12-19, version 3.1.46* Upshift added disciplinary strikes after my shift and after I raised concerns, without documented evidence or explanation of the ‘unprofessional conduct.’ This appears inconsistent with their stated policies and lacks procedural transparency.” ### 1/5 — Don’t understand *2025-12-17, version 3.1.46* I downloaded this app years ago, but now I’m reaccessing it because a change in my FT work. So I am in need of work and I did all the necessary stuff and each code it sends to my phone is apparently incorrect once I have to input it into the app. EVERY CODE is incorrect, even though it’s the code they sent me. So I can’t even access my account verifying that I’m ready to begin working because the app doesn’t accept the codes that the app sent me. It’s been really aggravating to restart watching videos that I’ve seen several times because of the issues and there is no HELP tab anywhere that I can get assistance for the issue. That’s not fair to block people who need work and would like to work from accessing your app if in fact it could help them work. I don’t understand why it won’t let me move forward. I am thinking about just deleting it and taking my chances, because this is extremely ridiculous!! ### 1/5 — Took my personal information and declined an interview. *2025-12-04, version 3.1.45* This app should not require your Non Public Personal Information take it and decline an interview. Unsure of why they take it first. ### 1/5 — Login *2025-11-25, version 3.1.45* I’ve tried the login multiple times, went through the whole process of logging in, doing the questionnaire and being told my email nor phone number can’t be found. ### 1/5 — App Doesn’t Work *2025-11-23, version 3.1.44* After I finished the assessment I was told I was approved but never received a link in my text or email ### 1/5 — Don’t use!! *2025-11-22, version 3.1.44* It’s my First time hearing about this app. I downloaded the app and tried to sign up. It wouldn’t even let me make it past the sign up screen. How could my account that I NEVER had be suspended? I lost all hope in this app from the start!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — This app goes in circles *2026-08-12, version 3.1.61* I tried signing up and it keeps going back-and-forth to asking me all these questions and I submitted it and I go to the same page again and they make me answer the same questions again I can’t get anywhere and how do you even make an account? And now I can’t even sign in forget this app useless ### 1/5 — Terrible Robot Run App *2026-07-24, version 3.1.59* Do not expect to be treated like a human by these robots. They are in no way preLOADED to handle REAL HUMAN REAL LIFE SITUATIONS. This app should be SUSPENDED PENDING FURTHER REVIEW. Job Apps are supposed to make earning money easier instead these robots complicate very simple matters. REMOVE THIS APP IMMEDIATELY! ### 1/5 — Just waste of time *2026-07-13, version 3.1.59* Broken assessment system. I completed the test several times, verified every answer carefully, including the explicit attention-check question, and the platform still failed me with the exact same generic message. There is no support, no explanation, and no way to resolve the issue. Applicants spend time on these assessments and deserve a platform that actually works. ### 1/5 — Waste of time *2026-06-03, version 3.1.56* I applied a have so much information. Now I can’t login and I’m told I’m on the waiting list. ### 1/5 — Waste of time *2026-05-17, version 3.1.55* Spent a good chunk of time filling out the paperwork, doing the onboarding just to be told that registration is not open yet. I understand but why waste hopeful applicants time? ### 1/5 — Terrible *2026-04-26, version 3.1.53* This app is a scam I put all my information in just for it to say no account found ### 1/5 — There are Better App Options *2026-04-18, version 3.1.53* Too many rules and 0 chances if you have a family emergency. My grandmother ended up in the hospital and as her only caretaker, I had to cancel a shift to take my grandmother to the hospital (for the first time) 6 hours before it started. There was no one to call to explain, they won’t let you contact the business and I was given a strike. I plead my case with Upshift and they were basically, sorry these are the rules. They don’t care that life happens. I was also cut from every shift from a business I adored working for. ### 1/5 — Not a responsible app when you have a emergency *2026-04-03, version 3.1.52* I had a tire blowout on my way to the 2nd day of work and AAA took 4hrs to come to assist me. There was no way of contacting the employer or the app only when the shift was missed did I get an email saying I have 3 strikes I uploaded pictures and video footage from that morning to show the emergency and was still terminated because it wasn’t a medical emergency or no police report. I actually liked the shift and was looking forward to working but this is unfortunate ### 1/5 — Disappointed *2026-04-02, version 3.1.52* My phone was stolen so I missed the job I was supposed to work an I wasn’t giving grace because of it an I was kicked off the app even though it was my fault ### 1/5 — This isn’t it… *2026-03-20, version 3.1.50* How the app functions is decent. For me, the customer service is abysmal. You can’t appeal strikes. If you’re mistakenly marked a no show then you’re kicked out of the app. You can’t appeal suspensions. I’m just sending emails to a ghost inbox with no response. There’s nothing to protect the worker when we’re a client of the app as well. Paylocity is a joke, the payroll system ## Most praised reviews (10 highest-rated) ### 5/5 — $ *2026-04-01, version 3.1.52* I have made $ with a work when I’m n a pinch 🤏 n they pay on time 👌🏾 ### 5/5 — Great *2025-10-29, version 3.1.43* It’s a cool app definitely good jobs on there that pay really good and customer service is really helpful ### 5/5 — Immediate rescue *2025-05-20, version 3.1.37* If you need work in a pinch it’s at your fingertips and discretion recommend 10/10 ### 5/5 — Great opportunities *2025-04-17, version 3.1.37* They have been there for me since 2021. I’m very grateful for that. ### 5/5 — Help *2025-04-12, version 3.1.36* I’m here by myself living in United States I don’t have family and friends the application asking me for en emergency contact so what I have to do I need help to finish my application please and thank you ### 5/5 — Background check *2025-02-23, version 3.1.35* And three weeks later, I’m still pending approval! ### 5/5 — Upshift business relationship *2025-02-18, version 3.1.35* I think Upshift should consider investing more in building relationships with businesses especially the ones that require plenty Upshift like stadium, six flags and conferences where they need more than 10 people. It’s just my opinion from my experience. ### 5/5 — Upshift all good *2024-11-25, version 3.1.33* I like the ability and freedom of choice to choose when and where I like to work. Do your job, get better jobs, get paid, simple. ### 5/5 — The difference *2024-10-23, version 3.1.30* It’s the flexibility for me! I have the freedom to choose what works for me. A few clients like me a lot and contact me first! ### 5/5 — convenient & useful *2024-10-14, version 3.1.28* good app helps in this economy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*