# Upshur Rural — user reviews

> 11 indexed App Store user reviews of Upshur Rural by Upshur Rural Electric Cooperative Corporation, rated 2.60/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/upshur-rural/id1203028178/reviews
- App overview in markdown: https://appshunter.io/ios/app/upshur-rural/id1203028178.md
- Rating breakdown: 5★ 9 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 13

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor service

*2023-06-22*

When there are outages, you could be out for days or a week. The staff told me that’s what I get for living in the country.

### 1/5 — I can’t access my account any more either

*2022-12-05*

The app is broken

### 1/5 — Doesn’t work on iPhone

*2022-10-15*

I can login on the website but not on the app. The app says “Sign In Failed. There was an error communicating with the server. Please try again later.” I get this message every time I try to login.

### 1/5 — Doesn’t work again

*2022-09-27*

Hasn’t worked since the update (bug fix). For as much as we pay for electricity, the customers deserve a working app. Worst electric company too. Coop needs to be done away with.

### 1/5 — Washington Tyrone

*2022-09-19*

App won’t let me log in

### 1/5 — No good

*2022-02-09, version 3.12*

I haven’t been able to use this app IN A WHILE!! First I thought it was my password so I tried to reset it. It takes me to put in my new password but then it crashes! Ugh!

### 1/5 — Useless

*2021-01-06*

Haven’t been able to use this app for the last few months. I used it many times in the month to pay my bill, it was very useful. Now, I log into the app, it loads my info and then crashes...every single time.

### 1/5 — Password Problems

*2018-07-21*

Every month I have to reset my password because I can't remember it. It requires some ungodly combination that can't be remembered.  They must not want someone to hack into our accounts to discover how we are over charged for electricity.

### 2/5 — Chris

*2025-09-05*

Can’t log in from mobile

### 2/5 — Not working on iPhone

*2023-09-11*

I keep trying to login on the app and it’s not allowing me too, keep saying login failed try again.. so I deleted the app and re downloaded it and it still doesn’t work🙄😒

## Most praised reviews (1 highest-rated)

### 5/5 — Unable To Access  Account With This App

*2023-08-10*

I’ve downloaded this App many times but it will not work for me! 
I am able to access my account thru Firefox Online though!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-26.*