# UpToDate — user reviews > 368 indexed App Store user reviews of UpToDate by UpToDate, Inc., rated 3.60/5 from 577 ratings. - Source: https://appshunter.io/ios/app/uptodate/id334265345/reviews - App overview in markdown: https://appshunter.io/ios/app/uptodate/id334265345.md - Rating breakdown: 5★ 280 · 4★ 67 · 3★ 60 · 2★ 39 · 1★ 131 ## What do users think of UpToDate? Overall sentiment: negative **Pros** - 💎 Invaluable medical resource - 🚀 Quick and easy to use - 🔍 Comprehensive and up-to-date content **Cons** - 🐛 Frequent crashes and freezing issues - 🔌 Unreliable offline functionality - 💰 Expensive subscription cost **Commonly reported bugs** - Inability to download offline content - Constant need to re-authenticate - Incompatibility with recent iOS updates **Most requested features** - Highlight and annotate content - Improved institutional login support - Dark mode and font size options ## Newest reviews (17 of 368) ### 1/5 — Errors *2026-06-22, version 4.2.2* Server connection errors for weeks! The website is too bloated for the decade old computers in the hospital. OpenEvidence is already better, but rather than improve UpToDate can’t even keep its app functional. ### 1/5 — Not working on phone app *2026-06-17, version 4.2.2* Error message every time I search a topic ### 1/5 — Server error *2026-06-17, version 4.2.2* Not working ### 1/5 — Bug *2026-06-16, version 4.2.2* Please fix server connection error ### 1/5 — Nonfunctional *2026-06-15, version 4.2.2* App is completely nonfunctional. Error about server connection. Update: despite continuing to pay for a subscription, the app is still nonfunctional. ### 1/5 — App failure *2026-06-15, version 4.2.2* Continuing error, reading failed to contact server. Error code 3. Been occurring for over a week. ### 1/5 — Stopped working *2026-06-15, version 4.2.2* Updated last week no longer working. ### 1/5 — No longer working *2026-06-09, version 4.2.2* Server connection error. Please fix. ### 1/5 — doesn’t work *2026-06-08, version 4.2.2* updated app no longer works. just error message ### 4/5 — Working well again *2026-06-08, version 4.2.2* App has been occasionally malfunctioning since I renewed and added the AI option. I kept getting an Error Code 3. After the weekend I was able to reach their tech support by phone very easily (after the weekend), and they quickly fixed the problem. Content is excellent, though the “AI” component seems not noticeably useful so far. The application seems less stable than it used to be. ### 1/5 — No longer works *2026-06-04, version 4.2.2* Updated in last week and no longer works ### 1/5 — No longer works *2026-06-03, version 4.2.2* App no longer works after recent update. Used it on a daily basis prior to that. ### 1/5 — Glitches constantly lately *2026-05-30, version 4.2.2* Please fix this version. It is not useful as all ### 1/5 — Repeated ‘application expired’ pop-ups *2026-05-10, version 3.78.0* The UpToDate app incessantly presents users with an inaccurate ‘application expired’ pop-up window, despite running the most current version of the app available in the AppStore. This pop-up recurs so frequently that it renders the app completely unusable. UpToDate, please fix this egregious, show-stopping bug! ### 1/5 — No longer usable *2026-04-24, version 3.74.1* Cant update my phone to newest IOS and new the app is completely unusable as it pops up with an error message every 30 seconds that I need to update the app, which I can’t do. Very disappointed ### 4/5 — Bom *2026-04-18* O app assim como o serviço oferecido é essencial e de primeira linha. Tiro uma estrela pois deveriam colocar um botão de tradução dentro do app. É algo simples mas que seria um ótimo diferencial. Não é liberar o conteúdo trazido, é só deixar um botão de tradução tipo os navegadores têm. ### 1/5 — Too expensive *2026-04-14, version 4.0.1* This used to be good but the competition is as good and MUCh cheaper ## Most critical reviews (10 lowest-rated) ### 1/5 — Frustrated *2026-08-13, version 4.2.3* Paying $500 per year for a resource that is now not working on my phone. Wants me to download all content when I do not need all content on my phone. Want to use the resource quickly and instead I am forced to search for a fix and try multiple solutions that solve nothing and waste more of my time. I love UpToDate and use it frequently. Have been paying yearly since 2017 and it's only gotten more expensive each year. Fix the app already!!! ### 1/5 — Trash now *2026-08-11, version 4.2.3* This app is pure trash now. You want me to download what I am looking for in offline use? Nope. I just want to look up what I need quick. The Ai is trash- forcing me to consent to it ? Make an opt out option. I won’t opt in to it. I won’t be renewing. Will be be spending my thousand+ elsewhere. ### 1/5 — Nonfunctional *2026-07-29, version 4.2.3* Been patiently waiting for app fix with nothing in sight. Can’t keep paying for nonfunctional service. ### 1/5 — Suspicious *2026-07-27, version 4.2.3* Downloaded for first time. It asked me to create a sign in right away. I did so and right away it said my password was incorrect. I have never signed into this app before so that isn’t possible. ### 1/5 — no longer working *2026-07-23, version 4.2.3* Unable to search anything! app says u need to download everything to use offline even when connected to the internet, please fix ASAP ### 1/5 — Was helpful. Now the app is junk. *2026-07-20, version 4.2.3* I used to use the app all day long. Now, it says I have to do some upgrade and it won’t let me look up anything without sucking up tons of my phone memory. I just look things up online instead and have it bookmarked on my web browser. The changes were NOT for the better. Avoid unless you have an empty work-phone with plenty of memory. ### 1/5 — Way too expensive to not work! *2026-07-19, version 4.2.3* No longer can access any content when using the app/phone, unless you want to download ALL content for offline use, even when I’m connected to internet and do not need to use offline!!! This is maddening given how much you pay for this access! Please fix, it’s been weeks and your ‘update’ has not fixed. ### 1/5 — Dump the ai--you've become indistinguishable from Google or open evidence *2026-07-09, version 4.2.3* I've used UpToDate since I was a medical resident at Duke in 1994. The new "ai" feature is absolutely atrocious compared to "ai native" platforms and hinders access to the UTD content that I've used all these years. I'm a doctor, I know the simple things to do, I don't need your engine giving me "hints." If I want to do a google search, I can do that instead, but I look to utd for very specific info that has always been embedded in topics (plus easy to find refs so I can double check content). Please create a way to delete or disabled the ai feature or I'll cancel my subscription. ### 1/5 — Die *2026-07-08, version 4.2.3* I hope you developers and your whole family dies for this vibe coded piece of garbage. Thank you. ### 1/5 — No online support *2026-06-26, version 4.2.2* It is no longer working. Please fix!!! ## Most praised reviews (10 highest-rated) ### 5/5 — App fix for error 3 message *2026-06-10, version 4.2.2* I love this app, but after recently doing an update, it stopped working - I kept getting an error 3 message. I called and spoke to tech-support who confirmed this happening to a lot of Apple products. They recommended uninstalling the app, restarting the phone and then reinstalling the app. It worked like a charm for me! ### 5/5 — Dark icon *2026-06-07, version 4.2.2* Dark icon for dark mode please ### 5/5 — (Fixed) Broken for months *2026-05-14, version 4.2.0* thank you for finally fixing this. back to its previous usefulness. ### 5/5 — Unable to load *2025-12-17, version 4.0.0* 90% of the times says failed to connect to server despite good internet connection. ### 5/5 — Gold Standard *2025-07-16, version 3.72.0* Are the explanations lengthy? Yes! Will you find an answer to everything? Also yes! I simply love utd. ### 5/5 — Spinning wheel bug fixed *2025-03-22, version 3.70.2* The bug has been fixed, and offline content works as it should. Thank you! Original review: Recent update broke the offline content function. When enabled, it constantly shows a spinning wheel even after the content has been downloaded, rendering the app completely unusable. ### 5/5 — a long time to load *2025-01-29* As reported and not resolved, the content searched in the UpToDate app takes a long time to load. Ideleted the app and downloaded it again and it didn't work. Thank you. ### 5/5 — Essential for evidence based medicine *2025-01-26* I’m writing a review after using for 2 years strait ; UpToDate is an indispensable resource for healthcare professionals. The content is comprehensive, regularly updated, and backed by the latest clinical evidence, making it a reliable tool for decision-making at the bedside. The search function is intuitive, and the summaries provide clear recommendations that are easy to apply in practice. One of the best features is the detailed references, allowing deeper exploration of topics when needed. While the subscription cost is a consideration, the value it provides in terms of accuracy, efficiency, and improved patient care makes it well worth it. Highly recommended for physicians, medical students, and anyone in the healthcare field. ### 5/5 — Best medical app *2024-11-26* I’m a gastroenterologist trainee and I love this app. It helps brushing up on my general medicine But I’m facing an issue since 4-5 days where I’m unable to access anything. The loading sign keeps appearing Kindly help ### 5/5 — Life Saving *2024-02-01* How has this app not been reviewed yet? I’m not sure I’ve saved anyone else’s life, but you best believe this thing has saved mine. I like to think I appear to be casually scrolling on my phone rather than letting everyone know I’m looking up the hyponatraemia algorithm for the hundredth time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*