# Upwards: Childcare You'll Love — user reviews > 99 indexed App Store user reviews of Upwards by WeeCare, Inc., rated 4.90/5 from 4,458 ratings. - Source: https://appshunter.io/ios/app/upwards-childcare-youll-love/id1282598557/reviews - App overview in markdown: https://appshunter.io/ios/app/upwards-childcare-youll-love/id1282598557.md - Rating breakdown: 5★ 4,140 · 4★ 223 · 3★ 35 · 2★ 11 · 1★ 49 ## What do users think of Upwards? Overall sentiment: neutral **Pros** - 👍 Helpful and responsive customer service - 🚀 Quick process to find and enroll in childcare - 📸 Appreciate the photo/video updates from providers - 💰 Affordable and convenient childcare options - 🏠 Prefer in-home daycares over larger centers **Cons** - 🐛 Providers not responsive to inquiries - 💰 Unexpected fees and charges - 🕰️ Lack of flexibility for schedule changes/absences - 🤖 Impersonal experience, prefer direct provider contact - 🔍 Outdated or inactive provider listings **Commonly reported bugs** - Issues with photo/video sharing functionality - Trouble scheduling tours or enrolling through app - Billing errors and payment processing problems **Most requested features** - Direct messaging with providers - Ability to schedule tours and enroll directly in-app - Improved search filters and provider information - Flexible payment options and policies - Expanded provider network and availability ## Newest reviews (14 of 99) ### 2/5 — Can’t see photos provider is sending *2025-03-27, version 11.2.0* My app no longer shows me the photos my provider sends me. I get a notification stating a moment was shared with me but only old photos are shown. ### 5/5 — Fast and convenient hassle free. *2025-03-04, version 11.2.0* I can't believe this is actual people that assisted me I thought it was automated robots replying. ### 5/5 — Helpful *2024-12-11, version 10.5.1* The upwards team are very helpful. I am impressed with the professionalism ### 5/5 — Best app *2024-12-04, version 10.4.3* As a provider I have been using upwards since the last three years. I found it really useful. All kids under my care were enrolled through upwards and I always get my payments on time. I get timely updates and quick response in case I have a question. I recommend them to all providers and also families looking care for their kids. ### 5/5 — A great resource connecting families with providers *2024-11-04, version 10.3.0* When I became a registered home childcare, upwards connected with me, and we help provide care for military families during drill weekend. Quality care is hard to find, especially on the weekends, and upwards is a great tool for connecting families in need, ensuring the providers are also taken care of. Thanks to Frankie in customer service for crushing it and being a great communicator every time we have to hash out scheduling, because we all know childcare and scheduling can he challenging. Cheers! -JM ### 5/5 — Military Care *2024-11-04, version 10.3.0* So far I have been loving all of this! The app is easy to use, the Military Care program has been easy to navigate, and the support staff has been amazing to work with! ### 5/5 — Thank you very much Frankie *2024-10-25* We have one child and always struggle to find someone to watch her, especially when I have drill and my wife is working. The situation is stressful for both of us. I recently heard about the UPWARD app, which helps service members find childcare during drill weekends. I decided to download it, and Ms. Frankie contacted me right away, walking me through how to use the app and answering all of my questions. She was extremely helpful, engaging, and thorough in assisting me with finding daycare. Thanks to Ms. Frankie, I found a daycare quickly. She even took the initiative to speak with the daycare director, handling the payment process and checking our eligibility. The whole process was fast and smooth. I highly recommend this service to all service members. I hope the program continues to help others like it helped us. Thank you so much ### 5/5 — Review *2024-06-21, version 6.0.2* I’ve been on upwards for about a month or so and it’s been great. The staff has been really responsive and helpful (: ### 5/5 — Great help! *2024-05-17, version 4.0.0* I have been dealing with custody battle and trying to find childcare has been the hardest part especially in my area. Upwards helped very quickly and got me a fit close by, in my financial limits and for the hours I needed! ### 5/5 — Owner *2024-05-01, version 4.0.0* I love upwards. Very professional app. ### 5/5 — Love! *2024-03-06, version 3.5.0* Very good ### 5/5 — Owner Director *2023-07-20, version 2.6.2* I’am a child care provider in the city of Huntington Park, Wee Care App just a very convenient for me and my parents to get in touch with me and get to know about my services we provide for our communities ### 5/5 — Love WeeCare *2023-07-03, version 2.6.0* WeeCare from the beginning from setting up my account until now have been patient, courteous and professional. They present themselves with both parents and provider goals in mind, to make sure parents find a good provider match. Importantly, as a provider, you will never be out of work. Their referral data base must be huge. I get contacted a lot. If my day care was big I still would not have enough room with all the referrals WeeCare make. I give them a 5 star. I would give a 10 star if they had up to 10 stars. ### 5/5 — . *2023-06-27, version 2.6.0* Soo far I have had a great experience with weecare. Helped me find daycare with all the information necessary on the website to distinguish which provider would be best for me, very fast and easy process.🙂 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible Communication and Support *2025-01-15, version 11.1.0* I’m extremely disappointed with my experience using this app. Despite inquiring with multiple childcare providers, I never received a single response. To make matters worse, even customer service failed to get back to me after promising to follow up. If you’re considering using this app, be prepared for poor communication and frustration. It feels like no one is actually monitoring or managing the inquiries, leaving users without the support they need. I wouldn’t recommend this app to anyone looking for reliable service. ### 1/5 — -1 STARRRRR HORRIBLE APP *2024-09-19, version 10.1.1* Horrible app. What I hate most about this app is how there are many job listings posted and when I go to message/ apply I’m directed to the same “upwards parent support team” which I hear nothing back from at all . I really should be able to contact the parents directly. Or at least be directed to a single agent . Even on other rare job listings where there is a linked “agent”. He/she never responds or I receive the same automated response of “we’ll get back to you” etc. Waste of time and money for background check. Take your listings and experience elsewhere !!!!!!!!!! ### 1/5 — Ghost App *2024-05-26, version 4.0.0* Reached out to about ten daycares through this app to "request info". Not a single one responded, and also I'm banned from reaching out to any more. Save your time and steer clear of this app. Clearly it's just harvesting our data and has no intention of actually fulfilling it's advertised use. ### 1/5 — Do not use *2024-05-18, version 4.0.0* This is a horrible app. ### 1/5 — Nice In theory *2024-03-04, version 3.5.0* Nice idea in theory, but none of the providers actually respond to requests for information. ### 1/5 — App *2024-02-29, version 3.5.0* It doesn't work I paid for my background at all I loved working with the children but the app doesn't warn you or anything else you lose money ### 1/5 — refund *2023-06-05, version 2.6.0* I payed 9 sum dollars for an app that i couldn’t even be in. I was unaware of how old you had to be and they tricked me into paying. ### 1/5 — Not worth they hype *2023-05-09, version 2.6.0* I was really hoping that this service that was communicated as a concierge service would be helpful to me but it wasn’t at all! Not only did the daycare providers ignore my request but my so called “counselor “ or whoever was supposed to be helping me xomolesyatyed ignoring my messages! ### 1/5 — Horrible app *2023-04-03, version 2.5.9* I didn’t like since first time I downloaded the app so I delete and I keep receiving text by some persons from this app. Somebody called me and I said I’m not interested thanks and then she called me again and making me a lot of questions about why I didn’t like it. Bruh I don’t want to expense my money with some apps that probably will not working. Annoying. ### 1/5 — No sirve *2023-02-15, version 2.5.1* Esta app solo ocupa un espacio en mi teléfono, las personas no responden los mensajes y la única que me respondió carecía de mucha humildad y profesionalismo . Le doy menos de 1 estrella ## Most praised reviews (10 highest-rated) ### 5/5 — Caregiver’s Delight *2026-08-13, version 14.3.0* Great communication on this platform. So easy to use! ### 5/5 — I appreciate upward *2026-05-20, version 14.1.2* Thank you for always answering questions in a timely manner when we have them and getting you money back to us ### 5/5 — Easy to communicate *2026-01-17, version 13.1.10* I don’t have to login in order to respond to a parent. It connects me right away. ### 5/5 — Relieved and grateful *2026-01-01, version 13.1.9* I am so beyond grateful that this app exist. I had no clue this was available to families as it had made my life so much easier by making the communication with caregivers so seamless. ### 5/5 — Kind words day care *2025-12-03, version 13.1.8* Up Words, the best website for families and small business, Day Care ### 5/5 — Childcare provider *2025-10-25, version 13.1.6* The best way to get enrollments. ### 5/5 — Upwards formerly WeeCare is the Best *2025-08-26, version 13.0.3* This is Ms. Gaines from 1st Creationz Child Care. We have been with Upwards for years when they were called WeeCare. Partnering with Upwards is one of the best decisions made. Thank you Upwards family. We appreciate you. ### 5/5 — Great app! *2025-08-15, version 13.0.2* I used this app to find childcare for my infant I posted what our needs were and I started receiving responses from daycare providers with availability within 2 days the provider we chose to go with is fantastic and we couldn’t be happier with her. ### 5/5 — Great service! *2025-07-29, version 13.0.0* This team has been amazing, and when personnel has changed they have been very helpful and informed with my account. I recommend this childcare service to all i know who have kids! ### 5/5 — Licensed childcare provider *2025-06-19, version 12.2.3* I’ve been blessed and highly favored with receiving children from upwards looking to continue working with them --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*