# Upwork — user reviews > 1,845 indexed App Store user reviews of Upwork by Upwork Global Inc., rated 4.60/5 from 69,656 ratings. - Source: https://appshunter.io/ios/app/upwork/id1446736499/reviews - App overview in markdown: https://appshunter.io/ios/app/upwork/id1446736499.md - Rating breakdown: 5★ 58,717 · 4★ 4,455 · 3★ 2,179 · 2★ 1,030 · 1★ 3,275 ## What do users think of Upwork? Overall sentiment: negative **Pros** - 🚀 Quick notifications - 👍 Convenient for freelancing - 🚀 Great app for content creators - 👍 Useful for finding opportunities **Cons** - 🐛 Messaging issues and delays - 💰 Expensive with high fees - 🔒 Poor customer support and verification process - 🐛 Buggy and slow app performance - 🤖 Saturated with fake jobs and scams **Commonly reported bugs** - App crashes and freezes - Inconsistent behavior when applying for jobs - Verification and account suspension issues - Unreliable push notifications **Most requested features** - Ability to save search criteria - Improved messaging and notification system - Better integration between app and website - More transparency around fees and payment process ## Newest reviews (13 of 1,845) ### 2/5 — فلسطين *2026-08-22, version 2.11.0* بحاجة الى مختصين لمساعدة المبتدأين في الاندماج فيه وخاصة في منطقتنا حيث لم اجد احدا ليساعدني في كيفية التعامل معه وتطوير حسابي ### 2/5 — I like upwork but the app is unstable and constantly asking me to log in every other day *2026-08-21, version 2.11.0* First of all, we like upsork but the app is not good . It asks me to sign in every other day. It’s the most annoying because I have to go through 10 steps to sign in as well and instead login being on the big screen, it’s create new account. What’s worst is that everytime it asks me to login, it won’t suggest my account and password. I have super long password that I don’t remember so it’s better if I just don’t use this app since I can’t sign in fast or at least keep signed in ! ### 3/5 — Login *2026-08-16* I can’t login suddenly fix it please ### 2/5 — Cant buy connects on app *2026-08-14, version 2.11.0* It’s exciting to see all the jobs available but unless you have an invite, there is no way to apply without buying connects, the needing the connections isn’t an issue, but on the app you cant purchase connects or subscribe for a monthly plan….theres no “Purchase”/“confirm purchase” option…..how am i meant to buy….😓 ### 4/5 — Slow Experience *2026-08-12, version 2.11.0* The app doesn’t work properly. It’s very slow, and the pages often don’t load correctly. The only feature I can use properly is messaging. Sometimes messaging is also not work properly.🙁 ### 3/5 — Not worth *2026-08-11, version 2.10.0* No company is legit on Upwork ### 4/5 — Compliqué *2026-08-09* Je trouve l’application un peu fouillis et manque de clarté entre les différentes options. ### 1/5 — Customer support is non-existent. *2026-08-08* AI flags messages incorrectly ruining relationships with clients after you spend hundreds of connects to get one message. Sick of this platform. ### 2/5 — Trouble with the login function *2026-08-08, version 2.10.0* Since a few months the log in function stopped working properly. Face ID no longer works and when trying to reenable it says “due to technical difficulties …” every other day the app forgets my username. ### 4/5 — Subscription still charged *2026-08-06, version 2.9.0* heyyy to whoever ends up reading this. i hope you’ve eaten something so you’re not cranky. anyways, i canceled my subsection 2 days ago which would’ve been august 4, and i think the billing cycle reset on the 2nd of every month depending on when you buy. my card this morning was charged $27, im a bit short on funds and i need those $27 for gas. 💀 i get it, $27 is chump change, is there anything that can be done about this? i’d just like some confirmation or direction or response from a person and not a FAQ. ### 1/5 — Zero customer service. *2026-08-05, version 2.9.0* Good luck if you have any issue. Pay to play, then 30 days later you figure out you waste your time, too late to find out there’s no one to support you. ### 2/5 — Keeps showing error *2026-08-04, version 2.9.0* It’s frustrating me now. My chatrooms fail to load, my contracts, invitations, proposals, alerts nothing are loading up. It keeps showing error. ### 1/5 — PAY TO PLAY *2026-08-04, version 2.9.0* You are required to spend at least FIFTEEN DOLLARS to buy “connects” to even APPLY. So, if I bought the $15 connects and applied to 100 jobs and got rejected for all of them (hypothetically) I wouldn’t have made any money, I would have lost $15 (pretty steep imo) ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst experience ever *2026-08-24* I have had the worst experience ever, the app kept refusing my payment method, and there was no customer service number to call, and obviously they make it extremely difficult to find the chat box. When i eventually contacted them they said wait 48 hours, after 48 hours still nothing was resolved just a waste of time. The freelancer i managed to hire didn’t do the job, but because he cancelled the contract i had no option to leave a review, reviews are only for completed projects, which doesn’t make things totally transparent. I regret using this app and have had an awful experience ### 1/5 — Credits *2026-08-24, version 2.11.0* It makes no sense to have only £100 credits while paying such a high price membership monthly ### 1/5 — Log out and in?? *2026-08-23, version 2.11.0* I always have to sign out and back in to see all of my proposals ### 1/5 — I can’t log in *2026-08-20, version 2.11.0* I can’t log in I am really mad ### 1/5 — App won’t stay logged I *2026-08-19, version 2.11.0* This app’s always waking wasting my time. I hire a lot of people on Upwork, but this app won’t stay logged in. ### 1/5 — Never works *2026-08-15, version 2.11.0* Never works: says Error 403 (N) when I try to view a proposal or schedule a meeting. And having to log in every single time you exit the app is such a hassle. Worst app ever. ### 1/5 — BEWARE platform full of scammers and no support. *2026-08-12, version 2.11.0* Writing this review to just let everyone know that Upwork is a terrible platform with most of the jobs for people just starting out or trying to learn a new skill this is not the place for that, most of the jobs are just slop scam job listings everywhere that takes months before Upwork removes it and even worse part about Upwork is the support they do not take any of the freelancers on there platform serious only the clients they favor and on top of that they don’t even try to investigate anything so i’m assuming the support is honestly just AI. If you;; already have had a skill in something or experience with freelancer work, this is for you. If not, then start looking other places unless you want to have an annoying experience. ### 1/5 — Almost impossible to get your first job *2026-08-11* Very disappointing experience. I spent a lot of time creating my profile and applying for jobs, but the platform makes it extremely difficult for new freelancers to get their first opportunity. Without previous reviews and experience on the platform, it feels almost impossible to get hired. The application process takes a lot of time and effort with very little feedback or response from clients. I understand that competition is part of freelancing, but the experience for new freelancers is extremely frustrating and discouraging. ### 1/5 — Keeps logging me out can’t ever get signed in for over a day *2026-08-11* Terrible app ### 1/5 — Scam app *2026-08-10, version 2.10.0* In what world do you pay for to get a job… you pay for connect and apply for jobs that are posted by scams and Upwork themselves. All they do is make money from you.. what a useless app… I hope they ban and delete this theft of an app ## Most praised reviews (10 highest-rated) ### 5/5 — Best Place For Freelancers *2026-08-24, version 2.11.0* Upwork is the best market place for the Freelancers. Secured Payment System, Professional Clients, Time tracking system. I am enjoying so much to using this platform. ### 5/5 — very good performance *2026-08-17, version 2.11.0* Working here has changed my life. ### 5/5 — Great apps *2026-08-15, version 2.11.0* The best apps in iOS platform ### 5/5 — Excellent Platform *2026-08-14, version 2.11.0* Excellent platform for freelancers! Easy to use, professional, and full of great opportunities. Highly recommended! ### 5/5 — Upwork *2026-08-12, version 2.10.0* Upwork is one of the great platform in the world ### 5/5 — Upwork is a best freelancer market place in the world *2026-08-10, version 2.10.0* Upwork is a best freelancer market place in the world ### 5/5 — Best of all time *2026-08-07, version 2.10.0* Great and good platform ### 5/5 — Alles Gut *2026-08-03* Sehr freundlicher Service und schnelle Bearbeitung. Vielen Dank! ### 5/5 — Excellent Platform for Professional Work *2026-08-02, version 2.9.0* Excellent Platform for Professional Work Upwork is a great platform for connecting clients with talented professionals worldwide. The app is easy to use, communication is smooth, and the system provides a professional and secure environment for managing projects and payments. I appreciate the quality of the platform and highly recommend it. ### 5/5 — Wish I found this app earlier *2026-08-02, version 2.9.0* Love this app soo much as I connected with top freelancers --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*