# Urable — user reviews

> 125 indexed App Store user reviews of Urable by Abens Solutions, LLC, rated 4.80/5 from 276 ratings.

- Source: https://appshunter.io/ios/app/urable/id1453577195/reviews
- App overview in markdown: https://appshunter.io/ios/app/urable/id1453577195.md
- Rating breakdown: 5★ 260 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 10

## What do users think of Urable?

Overall sentiment: positive

**Pros**

- 🚀 Streamlined operations
- 👍 User-friendly interface
- 💡 Innovative features
- 🤝 Excellent customer service
- 🔒 Secure and reliable
- 📈 Boosts business growth

**Cons**

- 🔄 Forced updates disrupt workflow
- 💰 Expensive for some users
- 🤔 Confusing navigation at times

**Commonly reported bugs**

- Incorrect day highlighted in calendar
- Occasional app crashes

**Most requested features**

- Improved mobile app experience
- More customization options
- Expanded reporting and analytics

## Newest reviews (17 of 125)

### 5/5 — Worth checking out

*2024-12-05, version 10.7.1*

Whether you are a single detailing operator or a large business with multiple employees urable works for both and has so much customization to fit your business. I tried out five other detail related apps. None of them had the features that urable has or the ease of use.  If you are hesitant they offer a free trial but once you use it you won’t want to try others.

### 5/5 — A must for any business

*2024-12-03, version 10.7.0*

Urable is unbeatable. Ease of use, with fantastic communication from all aspects in the company. Downloading and using Urable is a no brainer.

### 5/5 — Truly the Best!

*2024-12-01*

Urable has been one of the best decisions I made early on in my detailing business. It was already an amazing management software from the beginning (5 years ago), but to watch how it has evolved has been unreal. The team is fully dedicated to listening to the community and provides continuous updates with constant improvements and implementations that make our business run smoother, give greater communication to the client, and ultimately makes so much of what used to be a huge portion of time in our business operate on auto pilot. So grateful for this amazing software and team! Our business would not be the same without it. We certainly tip our hats to Urable in playing a big role in our success. Thank you for being awesome!

### 5/5 — The ONLY CRM you’ll need

*2024-11-30*

Whether you have a detail business that turns $10,000 a year, or one that does $10,000,000 a year, Urable will be your best friend. The functionality of this CRM is far superior to any other you will try. If you aren’t good with technology- no worries. This app is very easy to use. On the flip side, if you are a tech wizard, this app offers top tier advanced functions and everything in between. What’s better than the functionality of the app, the support given by the staff at Urable is even better! Having Urable is like having the smartest, hardest working employee you could ever imagine having, for $200 a month or less! You simply can’t beat it! 

5 stars only because they won’t let me leave 10!

### 5/5 — Detailers Heaven

*2024-11-30, version 10.7.0*

Unfortunately I need to take a break from my business, but when up and running Urable was my bread and butter. $50 a month was nothing when it comes to the service you get. I’m a small solo business, this afforded me opportunities like a full system scheduler, retaining names address numbers and vehicles, as well as automated reminders, billing integrations and much more. 
Even as a MOBILE detailer this resource is absolutely #1 for all detailers.

### 5/5 — Best app to organize your business

*2024-11-30, version 10.7.0*

My auto business has been an absolute breeze thanks to Urable. Very easy to setup and navigate. Forever a Urable user now.

### 5/5 — 4 locations. 2 in Minnesota 2 in Florida

*2024-11-30, version 10.7.0*

We have a decent size shop here in the US. Urable is the most important tool in our business to grow our business.

Knowing your data is very important to scale.

### 5/5 — Best app hands down

*2024-11-30, version 10.7.0*

We have been detailing for quite some time, switching to Urable earlier this year has been an absolute game changer.  The specifics that are covered for our industry and the customer service is like nothing I’ve ever experienced. Keep up the great work Abens fam!

### 5/5 — Amazing app amazing family

*2024-11-30, version 10.7.0*

I was there at the start when I first met Michael and Kris at SEMA. I invited them to my wedding that was a very small group of trusted people. If that doesn’t tell you how family centric this business model is I don’t know what else to say. Die hard fan and family member here

### 5/5 — Definitely recommend

*2024-11-18, version 10.6.8*

Urable has the best blend of tools, metrics, and systems to support a service based business I've yet seen.

Nothing is perfect, but in my experience, when you use Urable things just make sense and work together saving time and getting projects going quickly.

Customer service really does matter. The way they have built out Urable really emphasizes professionalism on your behalf for everything client facing.

Essentially, if you actually want a software capable of supporting your business, get Urable... you will be grateful you did 💪

### 5/5 — Urable is perfect for new automotive small businesses

*2024-08-20*

I opened my own auto detailing shop and I was just writing on a calendar for my customer appointments for the first 8 months.  I wanted a system I could check on my phone, schedule appointments, update customers, send reminders etc. I am so glad I was referred Urable by another detailer.  The Urable customer service is the best in the world I’m not even kidding. They helped walk me through step by step on how to start it, use it, and continue using it.  Highly highly recommend Urable.

### 5/5 — We Love Urable!!

*2024-08-09, version 10.2.2*

This system is unmatched. I was introduced to it long before I started using it and all I can think about is where my business could’ve been had I been using Urable. From the ease of use for both the consumer and business to the professional look of everything, your clients are sure to love this easy and convenient way to book and shop with you!

### 5/5 — The real deal.

*2024-07-17*

I did the free trial left did another free trial from another app company left them try another one and another one and I came back to Urable. The amount of features that you get for the price is amazing. Everything works together so seamlessly and very easy to use and if you’re still struggling, there’s plenty of how to videos in the settings section.
They also have an online text help section, you can book an appointment and they’ll walk you through how to use the system. They have an online Facebook support system. They have your back the whole way through regardless of the package you’re paying for.

### 5/5 — The Best Mobile Detail App! Awesome Customer Service!

*2024-07-16*

As the owner of Glory Elite Detailing, I have been using Urable for managing my auto detailing business for years, and it has truly been a game-changer. This app has revolutionized the way we operate, providing a comprehensive CRM system that helps us stay organized and efficient in all aspects of our business. With Urable, we can easily keep track of our clients' information, schedule appointments, manage service history, and track payments, all in one convenient platform. This has allowed us to provide personalized and efficient service to our clients, while also ensuring that we stay on top of our business operations. The user-friendly interface of Urable has made it easy for our team to navigate and use the app, saving us valuable time and helping us focus on delivering top-quality detailing services. Urable has become an indispensable tool for Glory Elite Detailing, and we highly recommend it to any auto detailer looking to streamline their operations and grow their business.

### 5/5 — Amazing!

*2024-07-16, version 10.1.2*

Wish it wouldn’t have taken me 5 years to find this software company!   It’s a must have for Detailing Shops and Mobile Detailers

### 5/5 — Unbelievable Support

*2024-05-28, version 9.9.7*

I have found the app I’m looking for! As an automotive detail business owner this app caters 100% to everything we need when managing our clientele and the jobs we do. I love the auto texts; especially the review request text messages that are sent out following a detail. Look no further. You won’t be disappointed.

### 5/5 — Urable Is a game changer

*2024-04-16*

This app is amazing! I have nothing but good things to say about Urable. This software has helped me run and transform my business with ease. Having a pro or enterprise account is a must, I feel like, there are so many benefits included with it including the Facebook group. You get to chat with the team and other detailers about updates and recommendations. I could go on and on about this app, but with me saying all of that I have to say if you’re a detailer/tint shop/ppf whatever you’re doing and you’re not using Urable then I can most certainly guarantee you you’re missing out!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not a good move

*2026-06-27, version 12.7.0*

The company is taking away payment integration already established (square & stripe) and forcing small businesses to use their brand new payment processing called UrPay.

*Update*
Yes, your statement is correct. You did finally cave in after so much pushback from your community.  Once again, I do not understand why you would try and force your user base to switch over to an untested payment processing system in the first place. Oh wait I figured it out, the money.

### 1/5 — Not a good move

*2025-08-19, version 11.2.2*

The company is taking away payment integration already established (square & stripe) and forcing small businesses to use their brand new payment processing called UrPay.

### 1/5 — Urable makes our life so easy

*2023-09-29, version 9.1.6*

This app works so well we do not have to hire a receptionist. We are a small non-profit business that needs to cut out costs wherever we can. This app allows us to do that and makes it easier for us to focus on doing a great job for our customers. Urable is always working to make this better by communicating with us on what we need. Their customer service is second to none !

### 2/5 — Potential

*2025-01-06, version 10.8.1*

This app has potential but seems to lean towards only updating the app in ways to charge you more. Never making significant changes that all its users can enjoy. Very sad as it has a lot of potential otherwise

### 2/5 — Needs a lot of work

*2021-04-15*

I have to use this app every day at work. Something that’s been a problem for months now is every time I open the app it shows the incorrect day. The day is highlighted but it’s scrolled to a different day every time. Even after multiple updates this single most annoying thing hasn’t been fixed. If you’re trying to schedule something that’s fun also. You basically have to walk the app through every single detail. You simply can’t select a date and time and then schedule. You have to click the date both after setting to start and end times. No one really understands this when they first use it. Also when you’re going through setting up an appointment you have to constantly click green check marks on every single thing that’s not helpful either. Apps are supposed to make life easier not more difficult. Try using this app while talking to a customer. It’s like pulling teeth to use it until you get used to it. Then after you think you’ve got it figured out they change a large part of the original functionality. There’s too many options and too much going on. You have to walk the app through every single detail from starting a job, finishing a job, checking this or that.. it’s painful. I can honestly say it’s one of the worst apps I’ve ever used so I’m a little surprised by the positive reviews. I’d give it one star but they seem to be trying to improve it. It’s almost as if they had about a hundred different ideas and thew them all together into a messy app that’s not really even designed for mobile. The desktop experience is not great either. I do more clicking off the date and back on the date just to see the correct day and I must have to do this again 20 times a day. I can’t believe that part hasn’t been fixed yet.

**Developer response:** Hi Dustin, we're sorry for any frustration you experienced while using Urable.  The issues you highlighted above were fixed weeks ago.  Also when it comes to scheduling you don't have to schedule through the job you can easily drag and drop right on the calendar in the month, week, or day view.  There is a lot of functionality in Urable that you might not be aware of that would make your life a lot easier.  We have a live chat on the browser version of Urable and you can contact us by email or phone if you ever need help.  We also offer live 1 on 1 demos with Kris at kris@urable.com so please reach out and we'll help you out.

### 3/5 — Software is Great

*2023-06-15*

Great Software. Customer service used to be a lot better before we were charged twice as much! Social Media groups and posts are only for posts they approve and monitor closely even tho they encourage interaction! They encourage you to write feature requests and then when you do, they fight you on them and suggest work arounds instead! While low key making you feel a little stupid for thinking you should have suggested it unless they like you or whatever their reasoning is🤷🏼‍♂️ Software used to be $100 then one day all the features they held over your head for years they included in a magical Enterprise version and charged double the price while not actually doubling the value! You pay an extra $100 to be able to send out an automated payment reminder and add some videos to inspections! The rest is the same! Still a great software and the owners seem genuine however, their seems to be “politics” regarding how they interact with their community and who they chose not to! My two cents! Still probably worth it but have a feeling it only gets more expensive as more people come to rely on it to run their business!

**Developer response:** Hello and thank you for your comment however I would like to clarify a few things here for other potential users.  1. We have not increased our prices once in the entire existence of our company which began 5 years ago.  2. We added an enterprise plan which included  many new features such as workflows, subscriptions, line item scheduling, video inspections, and automated follow-ups for pending approvals, payments, and proposals.  You can send out a payment reminder at anytime on any plan.  During this time we have also continued to add features and enhancements to all existing plans as well I.e The new routing system using Google Maps etc.  We are available via our live chat regardless of what plan your are subscribed to.  As for the Facebook group, we have a special option in Urable for submitting feature requests so we try to direct users to use that instead of posting in the group.  We also try to direct users to use the live chat if they have questions about a specific component so we can better help them.  We apologize if you felt your voice wasn't heard in the group however we are available every day via email and live chat and do our best to support our community.

### 4/5 — Good app

*2023-06-11*

Good app, has the features that us in the automotive industry have been needing for a while. But as someone who also works in the software/game development industry, I’m not a huge fan of the UI/UX. I would love to see updates not being forced on app open - super frustrating when out in the field and opening the app to urgently contact a customer but being forced to update when I’m running on data.

### 5/5 — Remarkable

*2026-01-26, version 11.8.2*

I love Urable!  I have the Enterprise plan and have been using it in my business for the last 2 1/2 years.  They keep updating and getting better offering additional services.  I need to use more of the  features to get the full benefit of the software.

### 5/5 — The Best

*2025-12-15, version 11.6.2*

We have been using Urable for a few years now in our business. It is by far the most critical and useful tool in our business! Best option out there for detailing businesses

### 5/5 — Localhost notification

*2025-10-08, version 11.3.0*

Upon clocking out—after a 3 1/2 hour shift—I get a notification regarding *something*, didn’t know exactly what it said, but it said localhost *something*. Just wanted to let you know, if that’s a little thing you forgot to fix.

## Most praised reviews (7 highest-rated)

### 5/5 — Worth it weight in gold

*2025-09-08*

Having been in business almost 20 yrs, using software for the last 12-13yrs I have been thoroughly impressed with my experience.
The human touch is my favorite part… the bigger you get it seems like the software companies push you more and more towards emails and website forms to get your problems or questions answered… not with URable …!  It truly innovates on lots of things but it’s not just about the product features when your growing, it has to meet the budget, the value has to connect and it needs to offer you growth and education that’s actually helpful… URable hits all these boxes… from the beginning to 6months in I am in this to win this… they would really have to mess up big time to get me to jump ship… if your considering a software change, weather it’s from a big company like square or jobber or your just dipping your toes in it for the first time URable is a fantastic option …!

### 5/5 — Amazing Customer Service + APP

*2025-01-21*

I run a mobile car detailing business and this app has been crucial to scheduling customers, keeping track of how much money I made that month and also their virtual shop is the best online booking format out there, and so easy to setup they even offer 1:1 calls to go over the app and how you can set it up. 

I talked to Ryan on a 1:1 call and he explained the setup process in a very simple way that made it easy for me. Ryan also has followed up since to make sure everything has been working great. Thanks URABLE!

### 5/5 — Best detailing management app

*2025-01-10, version 10.8.4*

Doesn’t get any better than this program. State of the art and the customer service is top notch!

### 5/5 — Amazing App, Great Support

*2025-01-10, version 10.8.4*

Seriously the best CRM for detailing industry shops. It has an insane amount of features and they are constantly listening to the community and adding more. It’s a great blend of easy to use and lots of possibilities. As for support, it is incredibly fast and helpful and they always answer your questions. The video tutorials answer a lot of the common questions and are easy to reference when needed.

### 5/5 — Stellar CRM

*2025-01-10, version 10.8.4*

This platform has not only helped but scaled our business from one man team to 4. Have no worries when using this platform. There are so many benefits to using Urable that i would be here for a few days writing out the benefits and good things they offer. Love this company and what they do for the community. Highly recommend for those who need organization and scaling characteristics in a software.

### 5/5 — Transformed my side gig to a full time business

*2025-01-10*

Urable has dramatically and drastically changed my business for the better. I operate from a place of professionalism and authority because of Urable. The team is incredibly responsive and is always listening to their community of users for any changes or additions! I started with the free trial and couldn’t let go of it so I went with the basic package but I’m about to upgrade to the enterprise level because of how much business we’ve gotten thanks to Urable. HIGHLY recommend for any detailer or landscaper

### 5/5 — The best app for my shop

*2025-01-10, version 10.8.4*

I’ve been with Urable since their beginning.  The app updates often and Everytime for the better.  I have relieved so much stress utilizing workflows.  It’s made tracking employee time and gross incomes so much easier.  Overall it’s the best addition app wise I’ve made to my business.  13 years in business and this gives me more ME time.  10/10, add it if you’re questioning it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
