# Urban Company: Home Services — At home Salon, Cleaning & more

> On-demand home services platform for beauty, cleaning, repairs, and more. (iPhone/iPad app by Urban Company Limited.)

- Source: https://appshunter.io/ios/app/urban-company-home-services/id1032480595 (this page in markdown: same URL + `.md`)
- Developer: [Urban Company Limited](https://appshunter.io/developer/982922981)
- Category: Lifestyle, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 29,067 App Store ratings · 856 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 197 MB
- Languages: American English, Arabic
- Released: 2015-09-18
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/urban-company-home-services/id1032480595/reviews.md

## What is Urban Company?

The world’s leading at home services platform with service available in under 30 minutes: Professional Home Cleaning, Beauty services, massages, home and appliance repairs, plumbers, electricians & carpenters,  InstaHelp, Home Decor, and Native all delivered by trained, 4.8+ rated professionals. Download the app and choose from a range of services whenever you need. It’s that simple:

Insta Help:
Househelp on leave? Get househelp in 15 minutes, trained to be a home cleaner, housekeeper, and even a meal-prep assistant. Join the 20k+ happy customers serviced by our 4.7+ rated professionals.

Beauty and Wellness:
Some days demand a pedicure, others a full-blown glow-up. With Urban Company, the salon comes home to you, literally. Get services such as: salon/ beauty parlour at home, spa at home, party make-up, massage at home, haircut for men, skin consultation, waxing, manicure, pedicure, facial and cleanup

Repairs:
Got a light that won’t turn on, or a tap that just won’t turn off? Book trusted plumbers, electricians, and carpenters.

Appliance problems? Don’t know why your washing machine won’t start, and you don’t exactly trust your regular technician to show up on time, let alone fix it? Book expert technicians for all your repair needs: AC repair, washing machine repair, refrigerator repair, RO water purifier repair, microwave repair, geyser repair, TV repair, chimney repair, stove repair.

Cleaning and Pest Control:
Got guests coming over but your sofa has stains all over? Book expert cleaning services for every corner of your home. Whether your bathroom needs cleaning, your kitchen, or even your full home for that matter, our professionals will leave it spotless.
Our services include: bathroom cleaning, kitchen cleaning, full home cleaning, sofa and carpet cleaning, and pest control

Native (Water Purifier):
If you’re tired of an RO that constantly needs to be serviced, meet Urban Company Native RO. Needs no service for 2 years.
Superior filters that need no service for 2 years, 10-stage purification with RO, UV, Alkaline, and Copper charging, thoughtfully designed beyond factory-mould builds, and IoT-enabled for real-time water and filter quality tracking.

Home Improvement & Decor:
Peeling paint, dull walls, or just bored of looking at the same colours? We’ve got you. Then again, why not go ahead and give your home a makeover worthy of making it to Pinterest? Book us for: home painting, seepage repair, decorative wall panels, PVC panels, wall panels, wood panelling for walls

Instant Services:
From repairs to cleaning to beauty & spa services - all available in under 30 minutes, across cities.

## Key features

- At-home beauty and wellness services
- Professional home cleaning
- Appliance and home repairs
- Plumbing, electrical, and carpentry
- On-demand househelp
- Home improvement and decor

## What do users think of Urban Company?

Overall sentiment: negative

**Pros**

- 👍 Excellent customer service
- 🚀 Convenient home services
- 💡 Wide range of services
- 👍 Friendly and professional service providers

**Cons**

- 🐛 Unreliable service providers
- 🔍 Lack of transparency in pricing
- 📞 Poor communication and follow-up
- 🕰️ Frequent rescheduling and cancellations
- 🗣️ Rude and unprofessional service providers
- 🧹 Unsatisfactory cleaning quality

**Commonly reported bugs**

- App crashes and freezes
- Inaccurate booking information
- Payment issues and unexpected charges

**Most requested features**

- Ability to contact customer service directly
- Option to choose and rate specific service providers
- Improved booking and scheduling system
- Stricter vetting and training of service providers

## Recent user reviews (10 of 856)

All indexed reviews: https://appshunter.io/ios/app/urban-company-home-services/id1032480595/reviews.md

### 5/5 — Best

*2026-08-21, version 7.03*

Great

### 1/5 — Bad scheduling and communication

*2026-08-17, version 7.03*

Urban Clap rescheduled multiple times with no clear communication , very unprofessional company

### 1/5 — TERRIBLE

*2026-08-15, version 7.02*

Absolutely terrible customer experience! Cleaner came late and did not have valid ID so wasn't allowed up to the apartment. Tried to contact customer support to get help and did not get any response for a very long time, do not recommend at all very unprofessional

### 1/5 — Recent salon spa pedicure booking

*2026-08-14, version 7.02*

As per details in app shoulder massage is part of pedicure but it was informed by the server that it is not excluded but not updated on website

### 1/5 — Late didn’t communicate or reply wrong timing info requested a rating

*2026-08-10, version 7.01*

Came late didn’t call or reply to any messages said he was 15 minutes away came after 40 minutes then asked me to rate him 4.5 which I did. Writing this here to ensure he learns his lesson knowing people can be kind and report.

### 1/5 — Buggy App & Worst AI support

*2026-08-01, version 7.00*

Booked a Bathroom Cleaning service where the cleaner damaged my flush pipe. When attempting to request a revisit, the app UI glitched—the "Confirm Booking" button remained permanently greyed out across every available date and time slot.


When I was finally connected to a human agent, the chat instantly disconnected and "parked" the ticket without resolving anything. After endlessly looping me through broken app screens and dropped chats, the automated bot closed my request claiming the service was now "outside the warranty period."

The app UI is broken, support chat disconnects arbitrarily, and tickets are left to expire on purpose to avoid resolving damage caused during services. Fix your support workflow!

### 1/5 — Application

*2026-07-30, version 7.00*

The app should be more detailed and process should be mention step by step and in detail

### 5/5 — Mr. Prabir Barui

*2026-07-25, version 6.99*

Very energetic and cordial professional having high competency performed the job with utmost satisfaction for the job performed. We look forward to get various household services in future.

### 1/5 — Ms

*2026-07-22, version 6.99*

I booked hair Botox and the professional charged me extra money stating she had to use a lot of products which was not true, she kept pulling the hair and despite of saying multiple times that it hurts a lot she kept saying she can’t help it. The procedure is 4 hour long and imaging having your hair constantly pulled for 4 hours!! 
I have been following up with UC via their chat on the app but they haven’t been able to provide a solution yet.

### 5/5 — Professional

*2026-07-21, version 6.99*

Used this service for the first time. The help was on time and hardworking. I would book her again and use this service.

## Frequently asked questions about Urban Company

### What kind of services does Urban Company offer?

Urban Company offers a wide array of at-home services. These include beauty and wellness treatments like salon services, massages, and makeup; professional cleaning for homes, bathrooms, and kitchens; appliance repairs for ACs, washing machines, and refrigerators; and skilled trades like plumbing, electrical work, and carpentry. They also provide on-demand househelp and home improvement services.

### How quickly can I get a service booked?

Many services are available in under 30 minutes, with some, like househelp, being bookable in as little as 15 minutes. The app aims to connect you with trained professionals rapidly for your convenience.

### Are the professionals on Urban Company reliable?

Yes, the platform emphasizes trained and highly-rated professionals. Many services are delivered by individuals with ratings of 4.8 or higher, ensuring a level of quality and reliability for all services booked through the app.

### What is the cost of services?

The app facilitates booking various services, and pricing will vary depending on the specific service chosen, its complexity, and duration. Users can select from a range of services and see associated costs before confirming their booking.

### What is Urban Company Native RO?

Urban Company Native RO is a water purifier solution that requires no servicing for up to 2 years. It features superior filters, a 10-stage purification process including RO, UV, and Alkaline, and is IoT-enabled for real-time tracking of water and filter quality.

## Version history (last 5 releases)

### 7.05 — 2026-08-28

Bug Fixes & Improvements

### 7.04 — 2026-08-25

Bug Fixes & Improvements

### 7.03 — 2026-08-17

Bug Fixes & Improvements

### 7.02 — 2026-08-11

Bug Fixes & Improvements

### 7.01 — 2026-08-04

Bug Fixes & Improvements

## Apps similar to Urban Company

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Justlife (Home Services)](https://appshunter.io/ios/app/justlife-home-services/id1107705982) | 4.6 (6,812) | Free | Lifestyle |
| [Thumbtack: Home Service Pros](https://appshunter.io/ios/app/thumbtack-home-service-pros/id852703300) | 4.9 (459,866) | Free | Lifestyle |
| [Spruce: Cleaning & Chores](https://appshunter.io/ios/app/spruce-cleaning-and-chores/id1044481250) | 4.7 (5,026) | Free | Lifestyle |
| [Angi: Find Local Home Services](https://appshunter.io/ios/app/angi-find-local-home-services/id432633172) | 4.5 (115,082) | Free | Lifestyle |
| [MATIC - Home Cleaning Services](https://appshunter.io/ios/app/matic-home-cleaning-services/id984979642) | 3.9 (1,983) | Free | Lifestyle |
| [Yes Madam - Salon at Home App](https://appshunter.io/ios/app/yes-madam-salon-at-home-app/id1352802457) | 4.7 (876) | Free | Lifestyle |

## More apps by Urban Company Limited

- [UC Partner](https://appshunter.io/ios/app/uc-partner/id1483049403)
- [Yammak - يمك](https://appshunter.io/ios/app/yammak/id6742437138)

All apps by Urban Company Limited: https://appshunter.io/developer/982922981

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*