# Urban Connect — user reviews

> 5 indexed App Store user reviews of Urban Connect by Urban Connect, rated 4.70/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/urban-connect/id1259104486/reviews
- App overview in markdown: https://appshunter.io/ios/app/urban-connect/id1259104486.md
- Rating breakdown: 5★ 37 · 4★ 6 · 3★ 2 · 2★ 1 · 1★ 0

## Most critical reviews (5 lowest-rated)

### 1/5 — Doesn’t work, no customer support

*2018-12-16, version 2.2.0*

Couldn’t register, didn’t receive the verification code over email. Tried calling customer support, they were busy, never got through to a human. They didn’t call me back.

### 4/5 — Great car, just need better WiFi in the garage

*2026-01-17, version 4.3.9*

Great car, just need better WiFi in the garage

### 5/5 — TPM

*2026-03-06*

Good, except locking issues in the parking places

**Developer response:** Thanks for your feedback. Would you mind contacting us at info@urban-connect.ch so we can review your trips and propose solutions?

### 5/5 — War ok

*2025-02-13*

2,5h Verzögerung, weil Kreditkarte erst unmittelbar bei Mietbeginn angefordert wird. Karte wurde nicht akzeptiert- nach langem hin und her Freigabe ohne Kreditkarte. Auch beim Download langwierige Probleme mit der zu hinterlegenden HandyNr. Zuletzt 10-15 min Krampferei, bis die Ladesäule im Parkhaus ohne erkennbare Anzeigen endlich das Auto läd und die Spp mich frei gibt. Fazit: App hat Potential besser zu werden. Die Servicekollegen im Chat sind top.

### 5/5 — Excellent job

*2020-03-18*

I was skeptical but I have to admit that the app is great. Customer service and operational excellence! 
Amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*