# Urban VPN — user reviews > 715 indexed App Store user reviews of Urban VPN by Urban Cyber Security INC, rated 4.60/5 from 9,531 ratings. - Source: https://appshunter.io/ios/app/urban-vpn/id1517016374/reviews - App overview in markdown: https://appshunter.io/ios/app/urban-vpn/id1517016374.md - Rating breakdown: 5★ 7,912 · 4★ 655 · 3★ 310 · 2★ 179 · 1★ 475 ## What do users think of Urban VPN? Overall sentiment: negative **Pros** - 💯 Excellent VPN - 🚀 Fast and stable server connection - 🔒 Reliable and secure - 👍 Great app functions **Cons** - 💰 Not free anymore - 🐛 Connectivity issues - ⚠️ Misleading information - 🔍 Limited free features - 🔧 Bugs and crashes - 🔍 Disappearing locations - 🔍 Slow performance **Commonly reported bugs** - Connecting issues - Crashing on launch - Disappearing locations - Subscription problems **Most requested features** - Permanent free option - More country locations - Ability to choose specific countries ## Newest reviews (20 of 715) ### 2/5 — Not sufficient *2026-08-10, version 4.3.4* It’s the worst VPN, do not purchase! It turn on but as soon as you use it, the VPN will automatically turn off anytime so if you’re thinking about protecting your identity your privacy it’s not 100% safe. Also the VPN are very slow.. if I knew this I would not sign up for a whole year of service ### 1/5 — Basically i need to pay to use vpn??? *2026-08-03, version 4.3.4* Basically when i try to connect It doesn’t let me i need to pay to use a freaking vpn I just want it free ### 1/5 — Govno *2026-08-01, version 4.3.4* Scammers…. ### 1/5 — нет там *2026-07-26, version 4.3.4* наврали нету бесплатного на индию подключения ### 1/5 — не работает *2026-07-19, version 4.3.4* Я очень долго пользовался этим VPN и меня все устраивало, мне все нравилось. Сейчас уже 2 сутки, я не могу подключиться абсолютно ни к одному серверу и стране. ### 1/5 — scammer *2026-07-18, version 4.3.4* scammer ### 1/5 — Bad *2026-07-15, version 4.3.4* I’ve never used an app this bad before. When I connect to another country it feels like I’m using 1G internet. The hell is going on? I uninstalled it in less than 30 minutes. It sucks ### 1/5 — Lie not free at all *2026-07-14, version 4.3.4* Have to pay only 3 days free. Terrible misleading. Would never use even if paying ### 1/5 — Terrible *2026-07-12, version 4.3.3* They scammers, charge me For a full year membership after I signed up for a Free membership, I cancel the trial And still charged my card. I have been Trying to Contact support and it doesn’t even work. They steal Your money be careful ### 1/5 — Not working *2026-07-12, version 4.3.3* I paid for the annual subscription and the support is not working. Need help ### 1/5 — Don’t working *2026-07-10, version 2.3.2* Don’t working absolutely ### 1/5 — Estafa *2026-07-05, version 4.3.3* No es gratis, ni siquiera tiene dias de prueba! Por que en pc es gratis y en celular no??? ### 1/5 — terrivel *2026-07-05, version 2.3.1* o app nao é 100% gratuito como promete, não é nem 1% gratuito. Propaganda completamente enganosa ### 1/5 — Stopped working after few weeks paid for one year *2026-07-02, version 4.3.3* Only worked for few weeks, now you can’t even access their website, app is also not working ### 1/5 — Does not work! *2026-06-29, version 2.3.1* Give me money back! Didn’t even use it! SCAM!!!! ### 1/5 — Don’t work *2026-06-28, version 4.3.2* Don’t work every day, 40£ for 1 eyar and don’t work omg ### 1/5 — Scammers *2026-06-26, version 4.3.2* Please guys do not download or waste ur money by downloading urban vpn lot of location are not available .. ### 1/5 — Berbat *2026-06-26, version 4.3.2* İnanilmaz berbat her sey parali olum 10 tane reklam izlemeye de okeydimniye dolandirdiniz amk😭😭😭 ### 1/5 — No es gratis *2026-06-25, version 4.3.2* No es gratis como la urban VPN para computadora. ### 1/5 — Scam *2026-06-21, version 4.3.2* I was not warned AT ALL about my free trial ending and got scammed out of $50. Be very careful if you get the free trial. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not free *2026-08-26, version 4.4.0* Not free. They write that it is free but it isn’t ### 1/5 — Bad vpn *2026-08-23, version 4.4.0* Baddest vpn ever ### 1/5 — Angeblich kostenlos *2026-08-21, version 4.4.0* Angeblich kostenlos und nach Download Geld verlangen. Gibt es woanders kostenlos. Deinstalliert minus 50 Stern eigentlich ### 1/5 — Scam *2026-08-20, version 4.4.0* They literally took money from me on the first trial for a whole year! It doesn’t work at all!!!!!!! Please I need a refund ### 1/5 — Fake *2026-08-18, version 4.3.4* En su página dicen que es gratis y en la app cobran, 0 estrellas ### 1/5 — Terrible *2026-08-14, version 4.3.4* Terrible ### 1/5 — No sirve para nada *2026-08-11, version 2.3.2* No sirve para nada ### 1/5 — Necesito mi reembolso *2026-08-11, version 4.3.4* Se descontó dinero sin mi permiso de mi Nequi ya que un menor de edad Lo hizo sin autorización ### 1/5 — DONT WORK IN CHINA *2026-08-09, version 4.3.4* Try to use it in china does not working then back in my country try to chose to china server does not work ### 1/5 — Non funziona *2026-08-08, version 4.3.4* Provato più volte ad utilizzarla non fa neanche il log in…. ## Most praised reviews (10 highest-rated) ### 5/5 — Was good *2025-08-24, version 4.0.3* It was good, but now it’s not working at all. Despite that fact, the annual subscription is still active 😕 ### 5/5 — It works ig *2025-08-11, version 2.0.2* Its a vpn, does its job, and is free, I won’t argue with that ### 5/5 — Huy *2025-06-06, version 4.0.2* Huỷ sau 7 ngày như nào ạ ### 5/5 — Urban VPN *2025-03-10* Fast, Reliable, Straightforward and Easy to connect anywhere, anytime. ### 5/5 — Up *2024-11-26, version 3.2.3* Up ! ### 5/5 — Görüp görebilceğiniz en iyi vpn *2024-08-21, version 3.1.3* Normal vpnlere göre daha az internet harcıyor tavsiye ederim ### 5/5 — Compra feita por engano *2024-07-02, version 3.1.1* Olá uma criança fez esta compra por engano favor fazer o estorno! Desde já agradeço ### 5/5 — Excellent VPN *2024-05-01, version 3.0.2* So far so good, I’m able to connect to my home country and visit sites online from UK. Will be paying for a subscription whenever I need it. Don’t use it very often, but is an excellent choice of VPN. ### 5/5 — MUY BUENA *2024-04-14, version 3.0.0* Es la mejor que conozco ### 5/5 — O melhor . *2024-04-07, version 2.0.7* Obrigado --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*