# Urbana — user reviews

> 5 indexed App Store user reviews of Urbana by LPP d.o.o., rated 4.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/urbana/id1608543324/reviews
- App overview in markdown: https://appshunter.io/ios/app/urbana/id1608543324.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (5 lowest-rated)

### 1/5 — Sloppy ui and requires

*2026-04-19, version 1.4.4*

The UI is sloppy and does not stay if you need to open another page to complete verification. It says bluetooth is required to work on the bus but does not explain why. And it requests too much information. As a visitor, its much easier to pay with a card on the bus

### 1/5 — Don’t waste your money

*2025-10-22, version 1.3.7*

App didn’t work on buses shown in app even after two drivers graciously spent time trying process the fare. If you want a refund on unused top up amount loaded into your account, the only option per “General Terms & Conditions” is to go in person to LPP Passenger Center and wait in line for cash refund. Ridiculous.

### 2/5 — Worked for local but not regional buses

*2026-07-07, version 1.4.4*

First off you cannot plan ahead. It only uses your current location and time so one cannot plan ahead. The regional bus, single number and green was accurate. I bought a ticket on the bus with contactless, 1.50. I too it to the stop it instructed to pick up a blue regional bus. When I got to the stop I reset the app for my locations an it now shows no buses and the bus it has originally instructed me to take zoomed by. I had to take an over to the airport.

### 4/5 — It works

*2025-07-16, version 1.3.2*

I can confirm that this app works on the local buses in Ljubljana. I was charged €1.30 for a ticket that lasts about 90 minutes. I had to pay €3.30 in cash to the airport bus driver, so not all buses are equipped with a scanner.

### 5/5 — Timer + Extensions

*2026-07-16, version 1.4.4*

It’s really convenient they give you a timer overlay in the iPhone, so you know exactly how much rush you need, then with one simple swipe in the app you can extend your timer and it charges you proportionally, for example you can do 10 minutes!!!  You can’t do that at the station.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*