# URBTIX — Enjoy URBTIX. Click and buy. > Mobile ticketing platform for event tickets with member benefits. (iPhone/iPad app by Leisure and Cultural Services Department.) - Source: https://appshunter.io/ios/app/urbtix/id1573718637 (this page in markdown: same URL + `.md`) - Developer: [Leisure and Cultural Services Department](https://appshunter.io/developer/524268502) - Category: Lifestyle, Entertainment - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 53 MB - Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan) - Released: 2022-11-30 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/urbtix/id1573718637/reviews.md ## What is URBTIX? URBTIX (Urban Ticketing System) provides convenient and reliable ticketing services for event presenters and members of the public. Customers may buy tickets at URBTIX outlets located in different districts of Hong Kong and newly introduced self-service ticketing kiosks located at specific performance venues and major museums, as well as through Internet, mobile ticketing app and telephone booking services. “URBTIX” is a brand new mobile app to facilitate ticket buyers to make purchases online using smart phones more conveniently. For ticket buyers who have registered as members, this app will further provide a wide range of personalised functions to enhance their buying experience including bookmark on favourite events, email reminder to attend purchased events, keeping and transfer of e-tickets, use of biometric authentication features such as fingerprint / face ID for member log-in, etc. Developed by Tianjin Maoyan Weying Technology Co. Ltd. on behalf of the Leisure and Cultural Services Department (LCSD) to meet users' needs, the new URBTIX ticketing system has been launched since December 2022. Designed with enlarged system capacity to cope with great demand of tickets for hot events, the system also offers more convenient ticket purchase functions for the customers, including acceptance of a variety of electronic payment methods, etc. ## Key features - Online ticket purchases - Bookmark favorite events - Email event reminders - Manage and transfer e-tickets - Biometric login (fingerprint/face ID) - Multiple electronic payment options ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/urbtix/id1573718637/reviews.md ### 1/5 — 勾史一般的软件 *2026-06-18* 非常好的软件，使我门票升天，别的网站抢票就是一瞬间，没票也不耽误你时间，这个软件2300张票抢了1个小时15分钟才售罄，一直重复排队 进入 到时间踢出，再循环，太恶心了，噩梦一般的使用体验，浪费了我人生中宝贵1个小时15分钟。❌ ### 1/5 — 垃圾软件❌❌❌ *2026-03-12* 非常不好用啊 无法登陆 界面反人类设计 支付环节崩溃 还无辜被踢 也不予以退票 ### 1/5 — 史 *2026-03-12* 無前例的好app，特別省錢，這一顆星是多出來的 ### 1/5 — 超级无敌难用 *2026-02-06* 为什么不能选0星 ### 1/5 — 垃圾网页 *2025-12-28* 买完票售票记录里就把票吞了，加载特别慢，刚一下载就让更新新版本，更新完了还要更新新版本，没见过这么垃圾的软件 ### 1/5 — 2025.12.27 不斷彈APP *2025-12-27, version 1.5.9* APP版本明明已更新，但仍然說我當前版本已過期需要更新，快啲修復啦。 ### 1/5 — One of worst apps u can find on this planet *2025-11-12, version 1.5.5* The design is unintuitive such that if u want to back out to a previous page u may suddenly realize u r back to the back of the queue of 150,000 ppl. And when u encounter technical issues n seek for help u will realize that the customer personnel r either ignorant, unhelpful n worse, rude! ### 1/5 — 驗證碼異常 *2025-10-28, version 1.5.4* 排隊購票，去到驗證部份，未能顯示圓形，改用聲音進行說號碼失效，又要重新排隊，情況都是這樣，已發生好幾次，最後要用網上版重新排隊. ### 1/5 — 驗証碼壞既登入唔到 *2025-10-15, version 1.5.4* 不能登入驗証碼load唔到 垃圾apps ### 1/5 — 最垃圾的售票网站 *2025-09-17* 排队再排队，排队进去实际已经没票了却也不显示，没诚意就不要开卖！ ## Frequently asked questions about URBTIX ### What does the URBTIX app do? The URBTIX app provides a convenient and reliable platform for purchasing tickets to various events. It allows users to buy tickets online, manage their purchases, and access personalized features for an enhanced buying experience. ### What are the key features of the URBTIX app? Key features include online ticket purchasing, bookmarking favorite events, receiving email reminders for purchased events, managing and transferring e-tickets, and using biometric authentication like fingerprint or face ID for member login. It also accepts a variety of electronic payment methods. ### Is the URBTIX app free to use? Yes, the URBTIX app is free to download and use. The app itself does not have any associated costs for users. You only pay for the tickets you purchase through the platform. ### What kind of events can I buy tickets for with URBTIX? The app is designed to provide ticketing services for event presenters and the public, covering a range of events. While specific event types are not detailed, it is implied to cover performances and events managed by the Leisure and Cultural Services Department (LCSD) and potentially others. ### Is the URBTIX app available on all devices? The description mentions a 'mobile ticketing app' and the ability to buy tickets through 'Internet, mobile ticketing app and telephone booking services'. This indicates it is available on mobile devices, but specific compatibility with iOS or Android is not explicitly stated. ## Version history (last 5 releases) ### 1.7.8 — 2026-08-12 Bug fixes and performance improvements ### 1.7.7 — 2026-08-06 Bug fixes and performance improvements ### 1.7.6 — 2026-07-21 Bug fixes and performance improvements ### 1.7.5 — 2026-07-09 Bug fixes and performance improvements ### 1.7.4 — 2026-06-24 Bug fixes and performance improvements ## Apps similar to URBTIX | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hong Kong Movie 香港電影](https://appshunter.io/ios/app/hong-kong-movie/id303206353) | — | Free | Lifestyle | | [Timable](https://appshunter.io/ios/app/timable/id554929164) | 3.5 (2) | Free | Lifestyle | | [K11 HK](https://appshunter.io/ios/app/k11-hk/id920299203) | 1.0 (6) | Free | Lifestyle | | [JJ20](https://appshunter.io/ios/app/jj20/id1334508518) | 3.5 (29) | Free | Lifestyle | | [Club Sim Prepaid](https://appshunter.io/ios/app/club-sim-prepaid/id1286595675) | 1.7 (29) | Free | Lifestyle | | [MyLink My Zone](https://appshunter.io/ios/app/mylink-my-zone/id483513425) | 4.3 (314) | Free | Lifestyle | ## More apps by Leisure and Cultural Services Department - [Multimedia Information](https://appshunter.io/ios/app/multimedia-information/id672135453) - [My Library (LCSD)](https://appshunter.io/ios/app/my-library-lcsd/id881777788) - [iM Guide](https://appshunter.io/ios/app/im-guide/id1110682047) - [My SmartPLAY](https://appshunter.io/ios/app/my-smartplay/id1616753384) All apps by Leisure and Cultural Services Department: https://appshunter.io/developer/524268502 ## Related topics [uutix](https://appshunter.io/ios/topics/uutix) · [hong kong tickets](https://appshunter.io/ios/topics/hong-kong-tickets) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*