# Urbvan - Commutes App — Travel comfortably and safe. > Shared van commuting service for comfortable and safe city travel. (iPhone/iPad app by COMMUTE TECHNOLOGIES S.A.P.I. de C.V..) - Source: https://appshunter.io/ios/app/urbvan-commutes-app/id1183481334 (this page in markdown: same URL + `.md`) - Developer: [COMMUTE TECHNOLOGIES S.A.P.I. de C.V.](https://appshunter.io/developer/1183481333) - Category: Travel, Lifestyle - Price: Free - Rating: 4.53/5 from 240 App Store ratings · 60 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 63 MB - Languages: English - Released: 2017-02-23 - Data updated: 2026-06-20 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/urbvan-commutes-app/id1183481334/reviews.md ## What is Urbvan? Book rides in shared vans from the Urbvan app. Find the routes you use on a daily basis and secure a seat in safe and optimized vans. Start traveling: - Download the app. - Select the route and schedule. - Reserve your ticket. - Enjoy your trip. Travel with all the amenities you need, including: - WIFI. - Electric connections. - Ecologically responsible. - Polycarbonate spacers inside the van. - Disinfection of vans endorsed by COFEPRIS. - Temperature check on boarding. - Access to disinfectant during your journey. And with Urbvan RED you can travel in the safest way: - 25% off on all of your trips. - Private van rental at a discount. - Access to free medical consultation from the app. Urbvan is the best way to commute comfortably and safely in the city and always reach your destination on time and with peace of mind. Need help? Send us an email to hola@urbvan.com and we'll gladly help you. Download the app and let Urbvan move you. * Service only available in Mexico. ## Key features - Book shared van rides - Find daily routes - Reserve seats - WiFi and electric connections - Disinfection and temperature checks - Discounts and medical consultation (RED) ## Recent user reviews (10 of 60) All indexed reviews: https://appshunter.io/ios/app/urbvan-commutes-app/id1183481334/reviews.md ### 1/5 — Me plantaron dos veces *2026-02-03, version 5.0.6* Pedí un servicio y la Van nunca llegó. Me dijeron que pidieron un Uber y me mandaron un link y según iba a recogerme un Uber. El Uber se fue sin mi ### 1/5 — Pésimo servicio *2026-01-27, version 5.0.6* Las unidades son pequeñas considerando que viajamos adultos es un sufrir todo el trayecto, no te responden en servicio al cliente, las rutas que tenian al inicio y eran buenas las quitaron, los horarios son muy mal coordinados, por ejemplo salidas a las 6am y regresos hasta las 7pm, no la recomiendo usar Actualizo ahora siempre cancelan las rutas. ### 1/5 — Pésima app *2026-01-23, version 5.0.5* Su servicio de atención a cliente es pésimo, pedí un servicio de Urbvan, esperé 15 minutos antes del horario en el punto de salida y nunca llegó, mandaron una camioneta con otra placa, como es la primera vez que uso la app, desconocía que podían enviar el servicio con otra placa a la que aparece en la app y por seguridad no me subí, ademas de que no venía algún logotipo de Urbvan en la camioneta, al comunicarme con el servicio de atención a clientes me comentaron que mi devolución no la pueden realizar a la tarjeta donde me cobraron. ### 1/5 — Un fraude siempre tarde *2026-01-09, version 5.0.5* Quiero contactar al servicio de soporte y no funciona la app pésimo servicio y siempre llegan después de 40 minutos cada día empeora su servicio ### 3/5 — ¿Para qué ponen mapas si nunca están disponibles? *2025-12-15, version 5.0.3* Lo que dice el título: ¿para que ponen mapas si nunca están disponibles? No se sabe si la unidad está atrasada ni nada, tampoco hay manera de comunicarse con el chofer para avisarle si puede esperarte por algún contratiempo, solo dependes del soporte, pero tardan en responder. No se puede compartir el mapa de tu viaje con algún contacto. En general el servicio es bueno y los precios están accesibles, pero le pondría especial atención a esas áreas de oportunidad. ### 1/5 — PÉSIMO *2025-12-05, version 5.0.2* Atención pésima al cliente, no sirve su app como promete, no hacen los viajes y no obstante no hay reembolso, solo “Créditos”, si pueden ahorrarse el mal sabor no la bajen. ### 1/5 — Estafa *2025-12-03, version 5.0.2* Una estafa, espere 40 minutos en el punto de encuentro y nunca llegó, me cobraron y me aparece como que yo no aborde, encuentro soporte no te contestan ni reembolsan. La peor opción ### 1/5 — Aplicación siempre tiene problemas *2025-11-11, version 5.0.1* La aplicación presenta muchos errores al querer reservar, los conductores no llegan, y el servicio al cliente es pésimo, si es emergencia a veces tardan días en contestar ### 3/5 — Error en el pago *2025-10-29, version 4.6.0* USO seguido la app pero siempre tengo problema con el pago, siempre me marca errores!! ### 1/5 — MALA !! Pésima *2025-10-29, version 4.6.0* UBER SUTTLE tiene el mismo servicio y más barato!!!NUNCAllegan a tiempo, cambian el punto de recolección, soporte no da soluciones. Si tú te atrasas un minuto se van, han llegado hasta 40 minutos después de la hora de recogida. Una vez ni siquiera llegó, y ellos argumentan que están ahí a la hora!!hay conductores que atienden de mala gana en especial uno que sale después de las 7am en Kia Tlahuac. REVISA LOS COMENTARIOS NO SOY EL ÚNICO CON EL MISMO INCONVENIENTE. ## Frequently asked questions about Urbvan ### What is this app? This app allows you to book rides in shared vans for your daily commute. You can find routes you use regularly, reserve a seat, and enjoy a comfortable and safe journey with various amenities. ### What are the key features of the app? Key features include booking shared van rides, finding and selecting daily routes, reserving your ticket, and enjoying amenities such as WiFi, electric connections, and a focus on safety with van disinfection and temperature checks. ### How much does it cost to use this app? The app itself is free to download and use for booking rides. While the description doesn't specify individual ride costs, it mentions discounts and premium features through 'Urbvan RED', suggesting a pay-per-ride model with potential subscription benefits. ### Is this app available in my city? Currently, the service is only available in Mexico. Users outside of Mexico will not be able to utilize the ride-booking features. ### What are the benefits of using this app for commuting? This app offers a comfortable and safe commuting experience with amenities like WiFi and electric connections. It also promotes ecological responsibility and provides peace of mind by ensuring timely arrivals and safety measures like disinfection and temperature checks. ## Version history (last 5 releases) ### 5.1.6 — 2026-06-19 At Kolors, we are continuously improving your experience. In this version, we focused on: Stability, UI, and performance fixes across key areas of the app Thanks for using Kolors ### 5.1.4 — 2026-06-04 At Kolors, we are continuously improving your experience. In this version, we focused on: Stability, UI, and performance fixes across key areas of the app Thanks for using Kolors ### 5.1.2 — 2026-05-30 At Kolors, we are continuously improving your experience. In this version, we focused on: Enhancements to wallet and credits management, including bundles, payments, and top-up flows Improvements to city payment experiences, including client credits support and insufficient funds alerts Updates to sign-up and authentication flows for a smoother and more reliable onboarding experience Stability, UI, and performance fixes across key areas of the app Thank you for using Kolors. ### 5.1.1 — 2026-04-30 At Kolors, we're working hard to provide you with the best experience on our app. This version includes the following: - Bug fixes ### 5.0.6 — 2026-01-23 At Kolors, we're working hard to provide you with the best experience on our app. This version includes the following: - Kolors Mobile improvements - Bug fixes ## Apps similar to Urbvan | App | Rating | Price | Category | | --- | --- | --- | --- | | [CostaLine - Rutas en Autobus](https://appshunter.io/ios/app/costaline-rutas-en-autobus/id1486185563) | 4.7 (122) | Free | Travel | | [ETN: Transporte y Autobuses MX](https://appshunter.io/ios/app/etn-transporte-y-autobuses-mx/id1465634050) | 4.7 (1,148) | Free | Travel | | [Primera Plus](https://appshunter.io/ios/app/primera-plus/id1081519379) | 4.8 (1,785) | Free | Travel | | [Mi Suburbano](https://appshunter.io/ios/app/mi-suburbano/id1073027758) | — | Free | Travel | | [BestDay.com](https://appshunter.io/ios/app/bestdaycom/id566442898) | 4.8 (725) | Free | Travel | | [Jetty: Soluciona Tu Transporte](https://appshunter.io/ios/app/jetty-soluciona-tu-transporte/id1276413293) | 4.8 (20) | Free | Travel | ## More apps by COMMUTE TECHNOLOGIES S.A.P.I. de C.V. - [Urbvan Anfitriones](https://appshunter.io/ios/app/urbvan-anfitriones/id6752505028) All apps by COMMUTE TECHNOLOGIES S.A.P.I. de C.V.: https://appshunter.io/developer/1183481333 ## Related topics [urbvan anfitriones](https://appshunter.io/ios/topics/urbvan-anfitriones) · [vimenpaq](https://appshunter.io/ios/topics/vimenpaq) · [aziel transporte llc](https://appshunter.io/ios/topics/aziel-transporte-llc) · [ecuataxi app](https://appshunter.io/ios/topics/ecuataxi-app) · [urban travel](https://appshunter.io/ios/topics/urban-travel) · [europamundo vacaciones](https://appshunter.io/ios/topics/europamundo-vacaciones) · [omnibus express](https://appshunter.io/ios/topics/omnibus-express) · [pelotero](https://appshunter.io/ios/topics/pelotero) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*