# URC Mobile — user reviews

> 27 indexed App Store user reviews of URC Mobile by Universal Remote Control, rated 2.50/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/urc-mobile/id925738995/reviews
- App overview in markdown: https://appshunter.io/ios/app/urc-mobile/id925738995.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 9

## Newest reviews (7 of 27)

### 2/5 — I'd expect more considering the thousands of dollars this system cost

*2017-04-22, version 2.1.9*

Thousands of dollars later and remote access works almost never..... thanks Obama.

### 3/5 — Add Appletv keyboard

*2017-02-14, version 2.1.6*

Add Appletv keyboard

### 2/5 — Horrible and frustrating

*2016-12-19, version 2.1.6*

Terrible range even on wifi and terrible volume control. I am convinced URC put this app out to increase sales of their expensive TRC 1080 remote.

### 3/5 — The volume

*2015-11-26, version 2.1.1*

THIS APP IS GREAT!!! The only problem is that when I choose cable the volume doesn't work. I have to go all the way back to the main menu and adjust the volume. But when I go to the main menu the tv shuts off. Please change this. Other than that this app is awesome.

### 1/5 — Huge issue

*2015-07-17, version 2.0.9*

This revision will not load on my iPhone 6+. Please fix this app!

### 1/5 — Love everything about this ... But

*2015-02-06, version 2.0.2*

The volume!! It's terrible, it completely ruins the app and flow. On the iPad it is directly onscreen to adjust but on the phone (which I use 90%), it is not! I have push the volume button first, then fight to adjust it. I have kids, I adjust the volume often, and when I want to turn it down, I want it down right then. The other URC app has the volume front and center!

That being said, I really like the look, a TON!! the flow is top notch, looks great!! But I cannot use it at all because of the volume situation.

This is on a 6plus

### 4/5 — Works awesome!

*2014-11-27, version 2.0.2*

Really like this new App. No crashing issues and the new GUI is a big improvement! Love landscape mode too!

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working with new iPhone

*2026-06-02, version 2.2.0*

Please fix bug

### 1/5 — Complete JUNK

*2020-07-29, version 2.2.0*

I’ve never seen a worse app in my life - and I’m in the software business so I see a lot of software.

I could go on and on with examples, but I’ll save you the time: DO NOT WASTE YOUR TIME.

This app must have been created by people with no UI experience.

What a joke.

If I could rate it a zero I would.

### 1/5 — Crashes/closes to iPhone home screen

*2018-03-21, version 2.2.0*

Selecting the zone to be controlled “home” on network makes app instantly disappear. 

What junk. URC system is essentially a paperweight

### 1/5 — Horrible

*2017-03-19, version 2.1.9*

It's 2017, you can make a better user interface, this app looks like it's from 2005. Please update so it's comparable with iPhone 6/7 Plus

### 1/5 — Horrible

*2017-01-08, version 2.1.6*

I would love to give a review, but how do I do that if the app rarely, if ever, opens, especially on my iPhone? The last update was in August. LOL! Come on, tighten up the feedback loop.

### 1/5 — Awful

*2016-05-28, version 2.1.5*

Since the upgrade we can't connect to rhapsody. We seriously hate this system. We've had nothing but issues since we had the equipment and app installed. We spent 16k and we have had service people over several times and it still doesn't work to it's promised capacity.

### 1/5 — Fix:

*2016-04-17, version 2.1.3*

Need to add Alpha characters to number pad to enable text searches.

### 1/5 — URC remote

*2016-04-11, version 2.1.3*

IT IS HORRIBLE. 200 thumbs down pick a different remote setup. Take it from a disappointed owner/user. Bad bad bad bad bad terrible

### 1/5 — After 2 years suddenly unreliable

*2015-08-29, version 2.0.10*

Not sure what happened in the last two weeks but the mobile app cannot connect to the URC system. 

All iPhones and iPads in the house are having the problem, but the two primary URC control devices are working normally. 

We have had the system installed since July 2013, and this only began in August 2015, two years later.

### 1/5 — Error on update

*2015-07-18, version 2.0.9*

I can't choose a source after I choose a room. It gets stuck on my entertainment choice button.

## Most praised reviews (10 highest-rated)

### 5/5 — Cool and works!

*2021-07-23, version 2.2.0*

"It's a great app[?. Everyone can enjoy 3-day trial now!👽👺

### 5/5 — Great App

*2020-11-01, version 2.2.0*

Works great! Especially when you have someone who knows exactly what they’re doing install and set up the system and app instead of trying to DIY it!

### 5/5 — Amazing

*2019-11-01, version 2.2.0*

We’ve been using URC Total Control since 2011 and are very happy with it. It is a system that MUST be dealer installed to ensure it works 100% properly, any negative review I’ve seen is typically someone who tried to program it themselves or had an in-experienced installer do it for them. Great system.!!!

### 5/5 — Works great

*2019-04-23, version 2.2.0*

Works great just have to restart your device if it doesn’t work

### 5/5 — iPhone X optimization

*2018-01-08, version 2.2.0*

This app needs to be optimized for the iPhone X!!!

### 5/5 — Awesome

*2016-01-30, version 2.1.2*

Works well.  Go to controller option for my home.  Remote access works well too

### 5/5 — COO

*2014-10-26, version 2.0.1*

Amazing upgrade! Fast and simple.

### 4/5 — DEVELOPERS PLEASE READ

*2022-11-01, version 2.2.0*

I recently updated my phone to iOS 16 and The total control app, urc mobile app, and urc 2.0 apps do not work with iOS 16. Please update your apps so I can continue to use my phone to control my devices. Thanks

### 4/5 — Need to add another IOS app

*2016-05-21, version 2.1.5*

Can you add HomeSense?It is my favorite lighting control app. Thank you! -Keith w/ Cinemateq A/V

### 4/5 — Demo version

*2015-03-26, version 2.0.4*

This is an awesome app!!! Our customers love it. URC we need a demo version ASAP please!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
