# UREVO — user reviews > 214 indexed App Store user reviews of UREVO by UREVO WELLNESS US CO., LTD, rated 3.80/5 from 343 ratings. - Source: https://appshunter.io/ios/app/urevo/id1658714520/reviews - App overview in markdown: https://appshunter.io/ios/app/urevo/id1658714520.md - Rating breakdown: 5★ 215 · 4★ 13 · 3★ 16 · 2★ 22 · 1★ 77 ## What do users think of UREVO? Overall sentiment: negative **Pros** - 💻 Easy to use - 🔍 Detailed workout data - 🎨 Immersive scenery mode - 🏆 Challenging workout programs - 🔗 Stable Bluetooth connection - 🤖 Intelligent treadmill control **Cons** - 🔍 Inconsistent data tracking - 🚫 No Apple Health integration - 🔒 Mandatory analytics tracking - 🤯 Buggy and unstable app - 🤖 Unreliable treadmill control - 🗓️ No workout history tracking **Commonly reported bugs** - App crashes during workouts - Unable to connect to treadmill - Firmware update issues - Workout data not syncing correctly - Steps not recorded accurately - App stuck on loading screen **Most requested features** - Add Apple Health integration - Customize workout parameters - View detailed workout history - Landscape mode for iPad - Add friends and share progress - Metric unit support ## Newest reviews (20 of 214) ### 3/5 — Solid in Basic Functionality but Needs More Features *2026-08-22, version 3.8.3* Suggestions: 1. Allow users to create custom workouts. This would be a game changer. It is a pain to make manual speed and incline adjustments during intense workouts! 2. For incline and speed changes, list out the whole number increments for quick selection. 3. An oil gauge and alert to add oil to the treadmill. 4. Allow users to use the app to customize the appearance of the treadmill monitor and what stats to display. ### 2/5 — What happened to Trends data? *2026-08-20, version 3.8.3* 08/2026 - Update ruined trends data? Trends data is not showing hourly only totals for the day - charts are blank. App is easy to connect and use. Operates the treadmill, tracks workouts, syncs with Health App. Large variety of workouts are included. I’m surprised the AI soundtrack is pretty good in the background. Great to see the developer responding to reviews here but it may be attracting more support concerns than product reviews. I do wish I could customize a workout. I use it while talking on a headset and typing so a 1 hr walk at a variety of speeds 2.0 mph or less would be nice. ### 2/5 — Your new version is broken *2026-08-20, version 3.8.3* The new version does not work, the first screen is stuck and it shows that there are no internet connection, even though I’m on my WiFi. When it does connect it doesn’t find the equipment, can you please revert the version and do more QA before releasing such a buggy version that stop users from using the products ### 2/5 — Service Error *2026-08-13, version 3.8.1* scale is working fine but suddenly now it is showing a service error and it does not weigh anymore, I tried creating a new account it synced my scale but then again service error when I want to weigh, I purchased this only because of the app and now it is just a regular scale. ### 2/5 — Stopped syncing with treadmill *2026-08-12, version 3.8.1* All of a sudden this app no longer syncs fully with my treadmill. I can pause the treadmill and trigger a quick start with the app, but that’s it. It doesn’t sync with any of the metrics shown in the treadmill itself and likewise doesn’t send that data to Apple Health. I updated the app today and the app looks different but the bug isn’t fixed. I also tried removing my treadmill and adding it back. No change. ### 3/5 — Logs you out *2026-08-10, version 3.8.1* The app logs you out. If you make an account with an Apple ID good luck. You get errors consistently. There’s no obvious place to contact support from the login page either ### 2/5 — Warranty access missing *2026-07-03, version 3.6.22* The instructions and website say to activate Warranty to use the application, but the app does not have the device warranty option to activate ### 3/5 — Bug? *2026-06-16, version 3.6.22* The app is not connecting to the walking pad. App kept showing no internet though I am connected to the internet. I’ve closed the app, deleted/downloaded it again, turned off/on the walking but no success. Anyone encountered the same thing? ### 3/5 — Just two changes needed! *2026-06-02, version 3.6.22* Everything’s been working great, does what it says, responsive, etc. BUT, I think there’s one major flaw and one minor: 1. Major: It DEFinitely counts steps inaccurately. They should have a stride measurement input so they can count your steps correctly. I counted mine for minute, compared to their count, and by the time I’ve walked for an hour, it’s off by about 1,500 steps. That’s quite a difference! 2. Minor: You have to swipe to change the speed. The incline change is a simple -/+ button, I don’t see why speed can’t be. It’s so awkward, and it’s not like you can swipe quickly; you can only swipe 1 or maybe 2 (if you’re lucky) increments at a time. It’s just more work to swipe, wait for it to register cuz it stopped half between two increments, repeat. ### 4/5 — Needs an Apple Watch app *2026-05-27, version 3.6.22* My work doesn’t like having phones on the floor. If an Apple Watch app could at least allow us to record the workout without the need inputting our phones that would be great. ### 3/5 — Syncing issue with Apple Health *2026-05-26, version 3.6.22* The treadmill itself is great and I like the concept of the app here. My problem is that it will either partially sync or not sync at all with my Apple Health app. Any help that could be provided would be much appreciated! ### 3/5 — The good and the wish for more *2026-05-24, version 3.6.22* Been using for a few days now, like that it tracks the day for time, distance, cal and steps but wish steps appeared on Home Screen with 3 others and a goal. The world tours are very nice and fact that it speeds & inclines up and down automatically- just give us more videos there’s so few (maybe 20) Can you also make it so that my other part of my days steps also count in UREVO - Apple talks to UREVO or I can manually add in extra steps. It’s a great more affordable walking pad with wide base so no worrying about stepping off ### 4/5 — Good app getting better *2026-05-13, version 3.6.22* 05/2026 - Can you teach the voice announcing the speed changes in the workouts the difference between saying “…to point 2 miles per hour” (0.2) and “2.2 miles per hour” ? App is easy to connect and use. Operates the treadmill, tracks workouts, syncs with Health App. Large variety of workouts are included. I’m surprised the AI soundtrack is pretty good in the background. Great to see the developer responding to reviews here but it may be attracting more support concerns than product reviews. I do wish I could customize a workout. I use it while talking on a headset and typing so a 1 hr walk at a variety of speeds 2.0 mph or less would be nice. ### 2/5 — Please fix on iPads *2026-03-17, version 3.6.17* I dont know what update caused this change but everything looks way too big on my iPad. Parts of the ux are huge and it all looks broken ### 2/5 — No longer syncs correctly *2026-03-12, version 3.6.15* Newest version won’t sync data to Apple health. Why is my step data, calories etc missing now? Please fix the app! When it works it’s great. But when it gets stuck (at least once a day) on the opening logo screen, it’s very frustrating. Please fix this bug! ### 4/5 — Good app getting better *2026-02-18, version 3.6.14* App is easy to connect and use. Operates the treadmill, tracks workouts, syncs with Health App. Large variety of workouts are included. I’m surprised the AI soundtrack is pretty good in the background. Great to see the developer responding to reviews here but it may be attracting more support concerns than product reviews. I do wish I could customize a workout. I use it while talking on a headset and typing so a 1 hr walk at a variety of speeds 2.0 mph or less would be nice. ### 2/5 — Disconnecting *2026-02-10, version 3.6.14* App used to be great but for a while now it keeps disconnecting from my device, I’ve contacted support and end up in an endless loop of “have you checked” For a second it started working again but now it’s back to continuous connect>disconnect ### 3/5 — Could be great… but isn’t *2026-01-16, version 3.6.8* I like the concept of this app.. it could be amazingly useful but there are just a few obvious features that it’s missing. And these features being missing is seriously impeding my ability to enjoy the app: - How is there no way to favorite workouts?? That is a major miss. - If I end a workout early or if the red magnet gets pulled out by accident, the workout isn’t logged at all. I could finish 95% of an hour walk and get 0 credit for it. Partially complete workouts should be logged. - It’s frustrating that I can’t see a history of all the workout that I’ve completed. - I wish I could customize the workouts. I feel like all the workouts on the app are either too easy or too hard. I’d love to be able to customize what speed I want each program phase to be. Like the runs all go to 5.0mph, what if I want my max speed to be 4.5mph? There’s no way to adjust that. And the 1.9mph warm up and cool down pace is too slow for me, it’s hard for me to not trip over my feet on the treadmill. If I could adjust the workout to automatically make the warm ups and cool downs faster, that would help so much. I think that being able to adjust the workouts would be a hugeee positive. This app is sooo close to being amazing, but these things are making it so that I don’t even want to use the app at all. ### 3/5 — Ok App, but a few tweaks needed *2026-01-10, version 3.6.8* I received my Cyberpad today and connecting to it via Bluetooth was a breeze. I was walking within minutes of unboxing. A few nice things to have would be the ability to switch to kilometres and to be able to do the trail walks on my TV. ### 3/5 — My concerns and likings *2026-01-07, version 3.6.8* I do not like that you cannot quick start automatically with the app. I use a treadmill, but pressing Quick Start does nothing until you start it through the treadmill, in which it starts once but immediately starts again during your first session. However, I do like that it records your statistics for you if you can get it to work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unusable *2026-08-23, version 3.8.3* App will not open. Tried restarting phone, restarting app, nothing will work. Remote also fails to connect so I cannot use my walking pad. ### 1/5 — Data collection *2026-08-23, version 3.8.3* I would recommend extreme caution- this is a Chinese company using this app to collect data on you including personal contact info. Their privacy policy is egregious and they are required to cooperate with the CCP, including handover of your data. ### 1/5 — New app update is HORRENDOUS *2026-08-20, version 3.8.3* The new user interface has taken multiple steps in the wrong direction! You had an app with vibrant colors and character before. Now you have an app with muted and outdated style with everything locked behind a subscription. As a designer and software engineer, this is BAD. ### 1/5 — Sigh *2026-08-19, version 3.8.3* Yet another app that used to provide certain features for free - such as how many steps you did per day - now they’ve locked it behind a paywall. ### 1/5 — Can’t sign in *2026-08-10, version 3.8.1* App worked find until this new update. I tried to sign in and sign up but the app doesn’t allow me to. ### 1/5 — Can’t log in no more *2026-08-10, version 3.8.1* Per the title, app doesn’t work anymore ### 1/5 — Errors and bugs *2026-06-16, version 3.6.22* Keeps saying network is unstable. Tried different devices and same issue ### 1/5 — Very buggy !!! *2026-02-23, version 3.6.14* World tour don’t always work. Connection randomly stop working. Plz fix your app :( ### 1/5 — Doesn’t count my steps *2026-01-13, version 3.6.8* Doesn’t even count my steps no matter how many times I connect ### 1/5 — Doesn’t work. *2026-01-06, version 3.6.8* App stopped loading, tried to log in & out now won’t log in ## Most praised reviews (10 highest-rated) ### 5/5 — No internet connection? *2026-06-16, version 3.6.22* Good app for the most part but it's saying "No internet connection". What do I do? ### 5/5 — Network Connection Failure *2026-01-05, version 3.6.8* The app displays “The network is unstable, please check the network and try again” and “Network connection error, please refresh and try again.” My network is working normally for all other devices. It could be a bug related to the recent update. I’m unsure of any other way to contact the developers since I cannot open the app past the network failure warning. ### 5/5 — Easy to use *2025-09-22, version 3.5.7* Happy with how easy it is to use ### 5/5 — Feels like a workout vacation *2025-08-07, version 3.5.3* I don’t have to leave the house to see the world. UREVO’s scenic videos are crisp and the rhythm natural. Walking feels so smooth and enjoyable. ### 5/5 — Reliable walking data *2025-08-07, version 3.5.3* I walk 45 minutes daily, and UREVO’s step and distance counts are consistent. No weird jumps or glitches — it feels solid. ### 5/5 — Real-time data sync *2025-08-07, version 3.5.3* While I’m working out, I can watch my steps, duration, and distance update live. No lag, no waiting. ### 5/5 — Fast and accurate syncing *2025-08-07, version 3.5.3* Data uploads right after the session — calories, time, steps all clear and visible in Health. Super accurate. ### 5/5 — Effortless health sync *2025-08-07, version 3.5.3* My workout data syncs straight to Apple Health — no manual exports needed. Keeps a full record, super convenient! ### 5/5 — Workouts with a sense of achievement *2025-08-06, version 3.5.3* The interval training pairs perfectly with the pacing and music. At the end, there’s a nice summary that gives a real sense of accọmplishment! ### 5/5 — Music heals your mood *2025-08-06, version 3.5.3* The song choices are amazing — it’s like my mood gets tuned along with the music. After a 30-minute meditative walk, I feel way more refreshed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*