# URW Community FCU — user reviews > 21 indexed App Store user reviews of URW Community FCU by URW Community Federal Credit Union, rated 4.70/5 from 342 ratings. - Source: https://appshunter.io/ios/app/urw-community-fcu/id977341043/reviews - App overview in markdown: https://appshunter.io/ios/app/urw-community-fcu/id977341043.md - Rating breakdown: 5★ 304 · 4★ 16 · 3★ 6 · 2★ 5 · 1★ 11 ## What do users think of URW Community FCU? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Efficient app - 💡 Great updates - 👍 Recommended by users **Cons** - 🐛 Frequent crashes - 🔒 Security issues - 🔋 Drains battery - 🚫 Difficult to access account **Commonly reported bugs** - Login issues - Inability to view transaction history - Compatibility problems with older devices - Frequent maintenance downtime **Most requested features** - Improve app stability - Enhance security features - Optimize battery usage - Improve account accessibility ## Newest reviews (1 of 21) ### 5/5 — Great App *2019-03-22, version 18.3.80* Suits my needs and very efficient! ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not even install this. *2025-02-07, version 24.2.60* If i could leave zero stars i would, this app is simply trash. It never works, you can’t see your history past 30 days, and the stuff you can see you can’t even see the details of the transaction. Did i mention it literally never works and crashes every two weeks and you can’t to MANUALLY get it reset? Not to mention it’s so outdated style and feature wise a 4th generation iphone could run this. i hate this stupid app ### 1/5 — App is hot garbage.. *2023-09-26* Stop building banks and invest in your app and website.. and stop hiring 3 year olds to design and maintain your web system.. it’s by far the worst I have ever had to deal with.. makes me wanna move my money! ### 1/5 — Needs lots of work *2023-03-29, version 22.2.200* Mobile deposit failed for no reason. Picture of check was good. ### 1/5 — Terrible *2022-11-18, version 22.2.30* Won’t ever let me access. It’s an awful app. They need to do better ### 1/5 — Isn’t this a free app *2022-09-08, version 22.1.100* I tried to update this app and it’s asking for a payment method and won’t let me do it unless I give up a card number, yea no I’m not paying for a app just to see my balance ### 1/5 — Does nothing *2021-11-27, version 21.2.70* Wont let me access the app without downloading update then the update wont download app has always gave me as much problem as the bank ### 2/5 — App *2025-02-09, version 24.2.60* This app is “down for maintenance “ quiet often. Hard to check your account at times. Other than that, it’s pretty good ### 2/5 — Review *2024-10-21, version 24.1.70* Too often unable to access my account!. ### 3/5 — Update app *2025-04-29, version 24.2.60* This app could use a upgrade, difficult to find what you need and it could use a upgrade anyway ### 4/5 — Not pleased so far. *2018-01-12, version 17.3.173* So far it won’t let me access the older version so I can’t access my account info using the app. Trying to down load for 20 minutes and all it does is spin but nothing is downloading and no progress of downloading is being shown. ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-07-01, version 26.0.2* URW is the best! ### 5/5 — Great *2026-05-05, version 26.0.2* Every is good and easy to use ### 5/5 — Jessica24540 *2026-01-28, version 26.0.2* Nice App ### 5/5 — Mobile App *2026-01-27, version 26.0.2* I love I can find anything I’m looking for without getting a headache…Great Job with the update. ### 5/5 — Recommended! *2026-01-17, version 26.0.2* The new app is great! I’m able to use it so easily without problems. Highly recommended for anyone to use! ### 5/5 — New system *2025-11-12, version 26.0.1* Awesome and it’s a lot better ### 5/5 — Mobile banking *2024-02-05, version 22.2.200* Mobile banking app is horrible , needs some type of bug fixes and improvement! The app is always experiencing difficulties!!! Annoyed ### 5/5 — Love It *2023-03-08, version 22.2.30* I Love My Bank! ### 5/5 — Best Bank by far *2022-12-01, version 22.2.30* I want to give a special thank you to the Martinsville Branch of URW. Bryan Furr is by far the best Bank Manager I’ve ever met. The tellers are amazing. They know you by name, they already know exactly what I like done with my checks etc, and I don’t even have to say anything. Now THATS customer service and good old fashioned bank relationships. I would recommend them to anyone! Thank you Martinsville Branch for all you do!! ### 5/5 — App issues *2022-09-27, version 22.1.100* App is trash it will sign you out and not let you sign back in it keep saying We are unable to validate your information. Please try again or check that your login credentials are set up correctly in online banking. Please contact us if problems continue. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*