# U.S. Army Reserve — user reviews > 26 indexed App Store user reviews of U.S. Army Reserve by Army Training Support Center, rated 4.65/5 from 386 ratings. - Source: https://appshunter.io/ios/app/us-army-reserve/id1459987204/reviews - App overview in markdown: https://appshunter.io/ios/app/us-army-reserve/id1459987204.md - Rating breakdown: 5★ 318 · 4★ 38 · 3★ 10 · 2★ 3 · 1★ 17 ## What do users think of U.S. Army Reserve? Overall sentiment: mixed **Pros** - ✨ Wealth of information - 🆓 Free to use - ✅ Keeps soldiers informed - 🤝 Connects service members - 📱 Information at fingertips - 🚀 Initiative for engagement - 💡 Great idea for communication - 👍 Easy to use for leadership **Cons** - ❌ Login issues (email in use, password reset loop) - ❌ Retired personnel cannot access - ❌ Military email required - 🐛 Typing cursor issues - 🐛 Keyboard hides buttons - 🐛 Inaccurate fitness tracker - ❌ Privacy concerns (data seizure) - ❌ Location tracking when not in use - ❌ Unit not listed - ❌ Tabs misaligned/covered - ❌ Cannot upload profile pic **Commonly reported bugs** - Channels don't work - Unable to subscribe to channels - Email already in use during account creation - Password reset email loop - Authentication email not received - Teleporting cursor - Inability to delete/edit text - Keyboard hides buttons - Fitness tracker inaccurate (distance/speed) - App won't send activation email - Confirmation link disabled - Retired personnel cannot access (.mil email inactive) - Government may seize/inspect data - Awards toggle only - Cannot input multiple awards - Cannot input SGLI/DD 93 update dates - Unit not listed in dropdown - Tracking location when not using app - Tabs misaligned/covered - Cannot upload profile pic - Notifications not working for comments **Most requested features** - ACFT calculator - Leaders book - Input multiple awards - Uniform and equipment inventory - More APFT and HT/T data - Input SGLI and DD 93 update dates - Counseling and evaluation features - Forms and documents upload - Notifications for channel comments - Option for location tracking only when using app ## Newest reviews (6 of 26) ### 4/5 — Great updates *2020-04-03, version 1.5.0* Very helpful for keeping in the loop regarding command guidance & staying connected with fellow USAR Soldiers ### 4/5 — ACFT *2019-09-21, version 1.3.0* Please put an ACFT calculator on this. ### 2/5 — A non-starter *2019-09-08, version 1.3.0* Seems like a good idea, but like most good ideas, the Army tried to fix it until it broke. In this particular case, the app wouldn’t let me enter any type of email but my military email. A sound idea to be sure, but then the app failed to send an activation email which compelled me to have the app resend until it magically did. Of course the plot thickened when I opened the confirmation email in my military email to find a confirmation link in which “this link has been disabled to protect your security”. Once again the Army shoots itself in the foot with a new bit of software that is specific to a select few (AGR) and useless to others (TPU) ### 2/5 — App needs more functions *2019-07-18, version 1.3.0* Please add more data and functions specifically the leaders book.currently the awards is just a toggle and I cannot input multiple awards of the same kind. Uniform and equipment inventory would also be great More APFT and HT/T data would be beneficial rather than just inputting the last APFT date. Since SGLI and DD 93 should be updated yearly, please allow us to input this date to help the S1 admin with getting this data. Where is the counseling and evaluation? How about forms and documents upload? ### 3/5 — Great Idea, App needs improvement *2019-05-30, version 1.1.1* Recommend adding a function to grade the ACFT in addition to the APFT. Also, more importantly, I would add another star to my review if the app would actually notify me when someone comments in one of my channels. If notifications actually worked it would be a great resource to communicate with the unit. I’ve enabled notifications in my phone settings but it still doesn’t work. ### 1/5 — Unit??? *2019-05-22, version 1.1.1* Hey guys, New to this app but I don’t see my army reserve unit listed in the drop down? My unit is the ARAC. Army reserve aviation command. If the abbreviation for it has changed, maybe we should push the info down to the foxhole level. Also, What’s with you tracking my location even when not using the app?? This might have been a great app but I won’t be signing in because of that. Needs to have a choice for getting location only when using app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Channels don’t work *2020-11-07, version 1.5.0* Downloaded the app as it was recommended by the managers for the ccwo programs.... but I couldn’t figure out how to subscribe to the channels... I’ve watched the youtube videos and went to the we b page and facebook to see how to do it but still couldn’t figure it out. Disappointed non the less and won’t be using this app ### 1/5 — Unable to access *2020-09-21, version 1.5.0* I downloaded the app and tried to create an account. It advised me that my email was already in use. Wierd considering I’ve never had this app before. So just tried to reset my password got an email with a link to rest it. No problem right, except when I then tried to open it with the new password I received a message that I would receive another email to authenticate my new password and never received that email. I went through this process several times just get the same result (I know definition of insanity). I have also reached out to the people on the contact via website, and haven’t received a reply ( that was almost two weeks ago). I have never one started anything and I really hate that the first time I one star something it has do with something I love the Army. ### 1/5 — Terrible fitness tracker among other things *2019-10-22, version 1.3.0* This version of the app leaves much to be desired. Typing into the app causes problems with a teleporting cursor and inability to delete words or edit in the middle of a sentence. Also frequently unable to hide keyboard to press buttons on the bottom of the screen. The fitness tracker is terribly inaccurate in terms of distance and speed. I ran a one mile test using the double eagle app and Apple Watch on a known good 1-mile track used for APFT. At the end of the test the Apple Watch was right on point, but the double eagle app said I was only halfway there despite accurately showing the run route on the map. ### 1/5 — Can’t Even Log In *2019-08-31, version 1.3.0* The app told me my .mil is already in use, so I had the app send a password reset .mil email. I click the link in my .mil email and reset my password, then I go to log in and it gives me the error that a re-verification email is sent to my .mil and I never get the re-verification email. Tried this twice and gave up. Shouldn’t be that difficult to sign in. ### 1/5 — Retired Reserves *2019-08-27, version 1.3.0* Why on earth would the Army send a mailer to retirees advertising an app that they cannot access? Waste of money on the glossy mailing and a useless app for retirees. ### 1/5 — Sorry you’re retired *2019-08-27, version 1.3.0* Now move along we have nothing here for you because you don’t have a . Mil email address. ### 1/5 — Not logging in on my phone... *2019-08-22, version 1.3.0* The privacy policy says the government may seize and inspect all the data on my phone. ### 1/5 — Useless *2019-07-03, version 1.1.1* This app is useless for retired personnel as most of our .mil email address are inactivated. Oh well. ### 1/5 — No stars *2019-07-02, version 1.1.1* I got a magazine in the mail and it suggested this app. Doesn’t tell you it’s not for people in the retired reserves. I don’t have a .mil address any more. ### 1/5 — Unable to use *2019-07-01, version 1.1.1* Unable to log in. Used my email address as requested but when I try to log in it tells me I must need to reverify. I try that and it says address currently in use. ## Most praised reviews (10 highest-rated) ### 5/5 — App what?!?!? *2021-01-21, version 1.5.0* The double eagle app is amazing! I am honored and proud to be serving in this organization. Easy to use, wealth of information and best of all, it is FREE!! Thank you to all involved! ### 5/5 — The best app I have ever used!!! *2020-03-29, version 1.5.0* This app gives me all the tools needed to keep informed about the Army Reserve and helps me communicate with my fellow service members ### 5/5 — Great App *2019-11-19, version 1.4.0* This app enables me to get to Army Reserve info I need at my fingertips in real time. I Love it capital L! ### 5/5 — 5 stars for initiative *2019-06-19, version 1.1.1* This is a brand new app, there will be crashes and glitches to come but this enables line leaders to engage their soldiers remotely, and conveniently in a way that has been eclipsed by civilian communication methods. So much reserve soldier management has spilled over into using public solutions which are more convenient than enterprise email, and social media left a gaping and vulnerable hole to be filled. This is the first step in filling that hole by giving young tech savvy soldiers a convenient way to find information and be engaged by their junior line leaders. I don’t know about anyone else but this is a huge plus for my Company element. ### 5/5 — Best way for commanders to communicate with troops *2019-05-28, version 1.1.1* Easiest method to put our messages for USAR Leadership. ### 5/5 — Awesome app! *2019-05-21, version 1.1.1* Thank you US Army Reserve! ### 5/5 — Great App *2019-05-21, version 1.1.1* I’m happy about the initiative and the creation of this app. It’s still a little buggy. It won’t let you upload a profile pic. The tabs at the bottom for switching to channel etc get misaligned and covered by the page of the tab that you’re in. Over-all, it’s better than nothing. Glad USAR is moving forward into the technical age and finally trying to keep up with soldiers via the one device they always have on them. ### 5/5 — DE App *2019-05-21, version 1.1.1* One of the first App’s of it kind that allows a Soldier to find resources, news, and the ability to communicate with other Soldiers. Highly recommend this App to any Army Reserve Soldier. It will make you more ready for combat! ### 5/5 — Excellent *2019-05-17* Finally somewhere to find and use all of my US Army Reserve resources when I need them. Such an excellent idea! ### 5/5 — Great App *2019-05-17, version 1.1.1* Works very good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*