# U.S. Bank ReliaCard — user reviews > 1,520 indexed App Store user reviews of U.S. Bank ReliaCard by U.S. Bancorp, rated 4.71/5 from 228,715 ratings. - Source: https://appshunter.io/ios/app/us-bank-reliacard/id888820183/reviews - App overview in markdown: https://appshunter.io/ios/app/us-bank-reliacard/id888820183.md - Rating breakdown: 5★ 186,166 · 4★ 19,484 · 3★ 6,704 · 2★ 2,092 · 1★ 6,425 ## What do users think of U.S. Bank ReliaCard? Overall sentiment: neutral **Pros** - 🚀 Reliable and easy to use - 📱 User-friendly app - 💳 Works well as a debit card - 🔒 Secure platform - 💰 Convenient way to access funds - 🔍 Helpful balance and transaction tracking **Cons** - 🐛 Buggy app with frequent issues - 🔒 Lack of security and fraud protection - 💸 Hidden fees and charges - 🔍 Limited transaction details and history - 🔄 Difficulties with transfers and account access - 🤖 Poor customer service and unresponsive support **Commonly reported bugs** - App freezing and crashing issues - Login and account access problems - Inaccurate transaction reporting - Delayed fund availability and processing **Most requested features** - Ability to dispute transactions and report fraud - Improved app functionality and user experience - More flexible transfer options and no-fee transfers - Better account management tools and accessibility ## Newest reviews (18 of 1,520) ### 4/5 — Pretty good *2026-09-01, version 7.1.16* Easy to use ### 2/5 — Fraud Detection is Criminal to freeze assets without any justification or cause *2026-08-31, version 7.1.16* Freezing someone’s card because you need to verify for fraud after I’ve been using my card without problem for 7 weeks while someone is out of work is insanity and then it’s. 2- day verification wait so they can verify your identity and then unfreeze your card is insane and it put my family in a really bad place as nobody called me to tell me my card would be inactive until I verified my identity which should’ve already happened ### 5/5 — Transfer money *2026-08-27, version 7.1.16* Excellently executed ### 5/5 — Happy customer *2026-08-27, version 7.1.16* Fantastic app! Have never had any trouble. ### 5/5 — Awesome *2026-08-27, version 7.1.16* Easy step to step and no fees ### 5/5 — Convenient *2026-08-27, version 7.1.16* No issues here, excellent customer service! ### 5/5 — Reliacard *2026-08-27, version 7.1.16* I love reliacard ### 5/5 — US Bank card *2026-08-26, version 7.1.16* Enjoying the availability that my debit card offers. ### 2/5 — Annoying *2026-08-26, version 7.1.16* It’s annoying that the app can’t leave my login info on the sign in page. If nothing else leave my username filled in and I’ll renter password for security purposes. ### 5/5 — App *2026-08-26, version 7.1.16* Awesome ### 5/5 — Love the app *2026-08-26, version 7.1.16* Easy to use ### 5/5 — It’s ok *2026-08-25, version 7.1.16* The app is very straightforward easy to use ### 5/5 — Love the app *2026-08-25, version 7.1.16* Love the app ### 5/5 — Derp *2026-08-25, version 7.1.16* Great ### 5/5 — Great *2026-08-23, version 7.1.16* Loved it convenient ### 5/5 — Straight forward quick set up *2026-08-22, version 7.1.16* Everything was quick and easy to set up very reasonably and easy to access ### 3/5 — Salesman *2026-08-21, version 7.1.16* Good ### 3/5 — Needs a way to see current username *2026-08-21, version 7.1.16* The app is convenient, only thing I’d suggest is having a spot on the app for current user info such as username, I am only able to find a spot to update it not confirm what my current one is. ## Most critical reviews (10 lowest-rated) ### 1/5 — no stars app doesn’t work *2026-08-25, version 7.1.16* everytime i try and do something on app it gives me a error message and it tells me to try again later and when i do it does the same thing. ### 1/5 — Hard to reli on *2026-08-24, version 7.1.16* Can’t use it no where ### 1/5 — Lame *2026-08-19, version 7.1.16* They limit the amount of money you can transfer in or out of your account. They don’t explain why and they don’t tell you what the limits are ### 1/5 — Odd Issues *2026-08-16, version 7.1.16* Maybe the issues are errors with poor error information. Things just do not work consistently. ### 1/5 — The worst *2026-08-13, version 7.1.16* You cannot add to Venmo, you cannot add to PayPal, you cannot add to Apple Pay. This card turns you into a financial hostage. So if you need even a sliver of flexibility, do NOT opt for a US Bank card. Ever. ### 1/5 — My issues *2026-08-10, version 7.1.16* Will not let me do any security operations to this card in app at all. ### 1/5 — Horrible app *2026-08-04, version 7.1.16* Set up terrible id be better off using literally anything else ### 1/5 — Unreliable *2026-08-01, version 7.1.16* I have issues with this bank every time I try to transfer money into my checking I always get an error message saying try again that their website isn’t currently working ### 1/5 — What a shock *2026-07-28, version 7.1.16* First time attempting to sign in “We’re having issues trying to back later.” I know. This is absolutely what USBank needs to focus on, another app. Not learning to count to 10, or making their other ELEBEN 1 star apps functional, no another app. ### 1/5 — needs more *2026-07-26, version 7.1.16* no actually card options to lock card view card details very inconvenient ## Most praised reviews (10 highest-rated) ### 5/5 — JV *2026-09-01, version 7.1.16* Very easy to use! ### 5/5 — Overall operations *2026-08-31, version 7.1.16* Great ### 5/5 — Great *2026-08-31, version 7.1.16* Works great ### 5/5 — Efficient *2026-08-31, version 7.1.16* Great timely updates. Efficient and effective transfers. Easy to navigate. ### 5/5 — App *2026-08-31, version 7.1.16* I love it ### 5/5 — Great App!! *2026-08-31, version 7.1.16* Love it so far!! ### 5/5 — Trell *2026-08-31, version 7.1.16* U ### 5/5 — Rating *2026-08-31, version 7.1.16* Great ### 5/5 — Good Card *2026-08-28, version 7.1.16* I like that it is accepted throughout the US ### 5/5 — App *2026-08-28, version 7.1.16* It’s easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*