# U.S. Open AR — user reviews

> 78 indexed App Store user reviews of U.S. Open AR by United States Golf Association, rated 4.10/5 from 426 ratings.

- Source: https://appshunter.io/ios/app/us-open-ar/id1461901906/reviews
- App overview in markdown: https://appshunter.io/ios/app/us-open-ar/id1461901906.md
- Rating breakdown: 5★ 268 · 4★ 54 · 3★ 30 · 2★ 26 · 1★ 48

## What do users think of U.S. Open AR?

Overall sentiment: negative

**Pros**

- 👍 Cool course experience
- 🚀 Great visuals
- 💡 Engaging way to view golf event

**Cons**

- 🐛 App doesn't work/crashes
- 🤔 Confusing/not user-friendly
- 🤷‍♀️ Lacks key features (leaderboard, player tracking)

**Commonly reported bugs**

- Camera access issues
- Inability to navigate/interact with app
- Compatibility problems with older devices

**Most requested features**

- Update app for 2023 tournament
- Improve player tracking and shot visualization
- Add more data and analytics

## Newest reviews (17 of 78)

### 4/5 — Cool Course

*2022-06-18, version 4.0.3*

Great seeing pros make mistakes like some amateurs. Going for greens par fours

### 2/5 — The AD is MUCH BETTER than the APP

*2022-06-17, version 4.0.3*

Watched the ads multiple times as they Interrupted my watching the US open- so I finally downloaded it and tried it out - Not really too good- I was just expecting something kinda cute to play while watching the tournie - amd it’s pretty worthless - not sure what the AR is supposed to do - think I would just overlaid some Google earth graphics or not wasting my money if I was Deloitte Oddly - I now have a lesser impression of Deloittes quality or service level now that I’ve tried their app - seriously , not well tested but whoever they hired to do this overly basic - not really cool app

CLASSIC CONSULTING PROJECT - promo looks great - but functionality NOT UP TO PAR!!

### 2/5 — Confusing at best

*2022-06-16, version 4.0.3*

To follow players in AR mode lacks any uniformity. You can only see them standing there and not see them hit, the. They appear at next spot. Interaction is sub-par and not worth the time and effort to use it.

### 3/5 — Have to load each hole to watch recap?

*2021-06-21, version 3.0.4*

I like that you can pick players and watch a recap of their shots, but unnecessarily tedious since (as far as I can tell) you can’t just move to the next hole, you have to manually select the next hole then manually reload all the players you want to watch for recap, rinse, repeat... AR mode is kind of neat otherwise.

### 4/5 — Update: Works now! (Can only view the lodge at first)

*2021-06-19, version 3.0.4*

Update: Even after deleting an reinstalling, I still had the same issue. Followed the developers request to restart app, and now it works. Thanks! On an iPhone XR with the latest OS, the only thing active is the Lodge 360, even though the tournament is live. Disappointing…

### 3/5 — Not Really!

*2021-06-19, version 3.0.4*

This could and should be improved!!! Really pretty bad! Not user friendly at all!

### 1/5 — US Open/Deloitte App

*2020-09-20, version 2.0.2*

What?  What is “tap on the grid”?  Have no clue how to use this App!

### 1/5 — Doesn’t work

*2020-09-20, version 2.0.2*

Says to tap on the grid.  There’s no grid.

### 4/5 — After start grid issue, this app is great!

*2020-09-20, version 2.0.2*

I don’t know how I got passed the ‘start grid’ message, but high flummoxed me before, but somehow I’m passed it and the app is great; love the zooming around the course.

### 1/5 — Locked on Camera!

*2020-09-20, version 2.0.2*

What I gave the app permission to access my camera that’s all that I could see a camera the screen was completely in operative I’m totally disappointed by this

### 1/5 — Doesn’t work

*2020-09-20, version 2.0.2*

How can people get by with making apps that don’t even work?

### 1/5 — Waste of time

*2020-09-20, version 2.0.2*

Really not sure the intention of the app. If what they produced is considered desirable and user-friendly then I’m missing something. Complete waste of time and effort.

### 1/5 — How do you make it work?

*2020-09-20, version 2.0.2*

I have no idea how to enable the camera? Useless

### 1/5 — Really?

*2020-09-20, version 2.0.2*

Simply does not work. Waste of time. Flat surface tap....forever...will never recognize a flat surface. Tried with iPad Pro.

### 1/5 — Don’t waste your time

*2020-09-19, version 2.0.2*

This is ridiculous don’t bother point at flat surface? Can’t see players what a joke

### 1/5 — U.S. Open

*2020-09-19, version 2.0.2*

App is garbage. Doesn’t work on on my android phone nor my iPad. Give it one star only to post this review. Otherwise, no stars. Deleted!!

### 1/5 — Doesn’t work

*2020-09-19, version 2.0.2*

I see many reviews indicating a fundamental flaw in the app regarding the camera. Did you not even test this before release?  How about acknowledging that and answering to these comments.

## Most critical reviews (10 lowest-rated)

### 1/5 — What a miss by USGA

*2023-06-15, version 4.0.3*

You have an app that only works for 2022???  You develop all this tech and then don’t update for 2023?  Why is it even on the App Store now…so dumb.

### 1/5 — Not ready

*2022-06-19, version 4.0.3*

My guess is that they were scrambling to get this app ready for the U.S. Open. It is not in a usable state. You just can't seem to follow any player that makes sense. You don't seem to see any statuses of what's happening on a particular hole. So it's just kind of worthless

### 1/5 — Not ready for prime time

*2021-06-20, version 3.0.4*

Not up to par for golf's premier event. UX, graphics, views, data...too many issues to detail. Please invest in much greater development for 2022.

### 1/5 — A double bogey

*2021-06-19, version 3.0.4*

Completely non-intuitive navigation and poor explanations

### 1/5 — No leaderboard?

*2021-06-19, version 3.0.4*

Nice to see the course layout but need another way to see the current leaderboard

### 1/5 — Doesn’t work

*2021-06-18, version 3.0.4*

No live or review player shot features work on iPhone 11. You can see 360 of Torrey Pines Lodge-whopee. Junk

### 1/5 — Augmented reality? what a laugh!

*2021-06-18, version 3.0.4*

About as close to augmented reality as Super Mario. Retro hokey at best, a blatant shame at worst. This might have been cool… in the 60s.

### 1/5 — Nice gimmick but the technology isn’t really there yet

*2021-06-18, version 3.0.4*

Very clumsy to zoom in and out and move around the course. Players often seem stalled in place. But it was fun to try

### 1/5 — Couldn’t get it to work

*2021-06-18, version 3.0.4*

I tried several times to get this to work on my iPad Pro but it was a waste of time. I like PGAtour.com tourcast 3D much better, but it appears they have it sidelined for this event 😡

### 1/5 — Can’t get it to work

*2020-09-21, version 2.0.2*

When first opened, the app asks that I go to settings and allow it to use the camera, but the app never shows up in the settings as indicated by the instructions. Can’t get past that first screen on iPad.

The developers suggestion to restart does NOT solve the problem.

## Most praised reviews (10 highest-rated)

### 5/5 — Cool experience

*2021-06-02, version 3.0.2*

Awesome opportunity to engage with golf in a different way

### 5/5 — This looks awesome!

*2021-06-02, version 3.0.2*

Excited to use you this app during the US Open!

### 5/5 — Awesome!!

*2020-09-21, version 2.0.2*

Great experience!

### 5/5 — Great visuals

*2020-09-19, version 2.0.1*

Works great. Need a flat surface

### 5/5 — Good one, Nice try in AR.!!

*2020-09-19, version 2.0.1*

My first impression are really good and something different.! Have a try!!

### 5/5 — Five stars

*2020-09-19, version 2.0.1*

Fantastic new way to view the of golf!

### 5/5 — The future looks great

*2020-09-18, version 2.0.1*

This is a great way to get updates on a golf event ... great idea and execution ... keep them coming

### 5/5 — Very cool

*2020-09-18, version 2.0.1*

Super cool and fun app.  Well done!

### 5/5 — Love seeing AR getting the attention.

*2020-09-17, version 2.0.1*

As a Dir. of Marketing for a 3D studio, having this type of exposure for the tech is fantastic! Love the app, great job!!!

### 5/5 — Awesome APP!

*2020-09-10, version 2.0.1*

Awesome app can’t wait for the open

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*
