# Us Weekly Mag — user reviews > 52 indexed App Store user reviews of Us Weekly Mag by American Media Inc, rated 4.40/5 from 1,785 ratings. - Source: https://appshunter.io/ios/app/us-weekly-mag/id1232011939/reviews - App overview in markdown: https://appshunter.io/ios/app/us-weekly-mag/id1232011939.md - Rating breakdown: 5★ 1,400 · 4★ 125 · 3★ 61 · 2★ 31 · 1★ 168 ## What do users think of Us Weekly Mag? Overall sentiment: negative **Pros** - 💖 Great magazine content **Cons** - 🐛 Frequent crashes and bugs - 🔍 Unreliable content availability - 🔌 Drains battery quickly - 📢 Excessive ads and popups - 🤖 Poor customer support **Commonly reported bugs** - Issues downloading and accessing content - Compatibility problems with iOS updates - Subscription and login issues **Most requested features** - Reliable content downloads - Seamless subscription management - Improved performance and stability ## Newest reviews (14 of 52) ### 1/5 — Ads *2020-03-15, version 13.0* Ads are out of control. Can’t read a single article because of the ads. Can’t skip like it says you can ### 1/5 — Scam ...you pay for a subscription and cannot open any of the issues. It tells you to buy the issue. *2020-01-11, version 13.0* I i ### 1/5 — Awful *2019-12-27, version 13.0* I have had it! It’s a hassle to download every week. I have been a subscriber for many years, but I’m done. It’s just not worth it...I’ve cancelled my subscription. ### 1/5 — I miss my US Weekly *2019-12-03, version 13.0* I really have no other choice but to cancel my subscription. It has been weeks and your app or your website remain broken. I have tried deleting the app and reinstalling it. It shouldn’t be this hard to get my magazine. It’s really sad. ### 1/5 — App not working properly and help support difficult to use *2019-11-02, version 13.0* Please fix the issues! Thank you. ### 1/5 — Does not download! *2019-11-01, version 13.0* This is the most buggy app! Regularly have issues downloading weekly magazines. Continually crashes. Have not been able to download the last two weeks magazine at all!!! ### 1/5 — Worst Magazine App Ever *2019-10-20, version 13.0* I have subscribed for a while. Your app is absolutely horrible and I am dropping you. I constantly have to restore content to get the magazine to even appear. It doesn’t download correctly about three quarters of the time. It asks you to sign in but when you press skip it takes forever to get to the right page. I am just DONE fighting with your awful app. ### 1/5 — Not working *2019-10-10, version 13.0* Every since iPad updated IOS 13 I can’t open or download any issues. Please help been weeks without being able to read issues. ### 1/5 — Terrible service and app *2019-08-07, version 13.0* I bought subscription while sick on bed so I have some light reading and gossip magazine in hand while heeling. I got charged same day however there’s no way to load up or access actual magazine. I wrote to us weekly for help. I’ve been waiting 5 days now and still no answer. How’s this possible? I am asking for the refund and I am no longer inter in doing business with this magazine. Do not buy this Subscription, you will get cheated. ### 1/5 — Service *2019-07-17, version 13.0* It happens too much. I’m paying monthly, and can only get issues by complaining and threatening to stop using this app. Then I a, happy until the next interrupt . We’ll see how long it lasts this time ### 1/5 — Stories *2019-06-07, version 13.0* All of a sudden the stories have been removed. Deleted the app since it’s useless now. Wish I could give it zero stars! ### 1/5 — Missing features *2019-06-06, version 13.0* All of a sudden the app only allows you to see the magazine, what happened to the news story’s ### 1/5 — App change *2019-06-05, version 13.0* This is ridiculous, why do I only have the option of a 2-minute preview of the magazine or do buy the magazine??? Where are the feeds with the top stories? ### 1/5 — Can’t see news anymore, only showing magazines *2019-05-29, version 13.0* Please fix this ## Most critical reviews (10 lowest-rated) ### 1/5 — No new issues *2024-04-10* I have cancelled my subscription. I have not received any issues since March 25. My subscription goes through May 26 (purchased app via Apple App Store). I deserve a refund for the last 2 months if I don't get any issues. I tried to Restore purchases, deleted and re-downloaded the app and nothing works. The app help is of no help. ### 1/5 — No support and no resolution *2024-01-14* 75% of the time my issues are unavailable to download. I have to reach out and it takes weeks if I even get a response. The response is the same answer- log in and restore issues and it doesn’t work. I uninstall, reinstall, clear cache, everything. Nothing works and they never respond. Don’t waste your money. ### 1/5 — Has No customer Support Doesn’t Deliver All Content *2023-02-17, version 20.0* the app seems to no longer have customer service. they do not respond to issues after your purchase. I have messaged twice and all i get is the automatic zen desk message. If you purchase the monthly subscription you will not get a month of content. i’m locked out of everything but one issue. i would upgrade but this app seems basically defunct ### 1/5 — Won’t open *2021-10-02, version 20.0* This weeks magazine won’t open. Last weeks opens instead. ### 1/5 — Wrong issues *2021-10-02, version 20.0* Often wrong issues other than the most recent so I have to go buy a physical copy. Spend more money. Not cool. ### 1/5 — Great... when it works *2021-02-05, version 20.0* US magazine has been my guilty pleasure for many years. I was happy when I was finally able to get it on my iPad. Unfortunately the app is terrible, glitchy and doesn’t work more often than it does. Often it won’t let you buy the magazine so I finally went for a subscription to get past that problem and now after only a few weeks is asking for $5.99 again but when I click on it nothing happens. I won’t sign up for another subscription to get around this recurring problem because I should still have the one from before. That is annoying too... it appears to have “forgotten “ my subscription. The app also continually locks up and I have to uninstall and reinstall it. Great magazine, abysmally poor app. ### 1/5 — Out of Date *2020-10-10, version 20.0* Everything is out of date, on the app and the printed versions. ### 1/5 — New issues are never available *2020-10-09, version 20.0* So slow and new issues are never available till after they have hit the shops for a few days. I just renewed my subscription and this weeks issue isn’t available again ### 1/5 — Poor function *2020-04-29, version 13.0* Worthless lately. Nothing will load! ### 1/5 — Terrible App *2020-04-15, version 13.0* I cannot open a single issue. So frustrating and I have cancelled my online subscription. App only loads, no issues can be accessed. I have not been able to read the past 5 issues! ## Most praised reviews (10 highest-rated) ### 5/5 — Terrible App *2021-04-23, version 20.0* Love the magazine; hate the app! Have trouble every few weekd ### 5/5 — I can't get my month subscription *2019-01-13, version 9.8* I paid 5.99 for a month and know cannot get them due to app crashing or shutting down every time I try to pull it up. I was very happy with your magazine but now very very disappointed. I would really like my money back. ### 5/5 — I love this app! *2019-01-12, version 12.5* I love Us Weekly! It’s one of my favorite magazines and the app is so easy to use, with interesting free articles along with the magazine (though you have to pay for that!) I would highly recommend. ### 4/5 — Timelines *2019-09-20, version 13.0* I love this magazine but it almost never arrives on time. The paper version almost always hits the stands before I get mine electronically. The whole reason for my decision to get electronic issue was 1) receive early 2) paperless. ### 3/5 — Terrible app *2020-01-12, version 13.0* Constantly crashes - for the last three weeks all I get is a white blank page each week with no content and no download. Getting a refund is impossible so it’s a useless app. Don’t waste your money. ### 3/5 — Ok website *2019-05-19, version 12.5* This app has issues - page not loading, or pop up ads - not to mention typos. Some of the stories featured are garbage and I reason I got rid of my subscription. And it seems like the only “celebrities” they report on are the Kardashians or the Bachelor/Bachelorette franchise. Yawn. ### 3/5 — App freezes *2018-09-26, version 11.0* The app freezes up often ### 2/5 — Such an annoying app *2020-02-08, version 13.0* This app constantly crashes and often won’t even bring up the magazines. You’d think they would get it right by now. ### 2/5 — Where is the December 9 issue? *2019-12-04, version 13.0* I hope we aren’t having downloading issues with this app that this vendor has had with their other apps. I want the issues I’m paying for. ### 2/5 — What happened? *2019-05-26, version 13.0* Why can I no longer read the news? Only option now is to click on magazine and pay for the subscription. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*