# USA Swimming — user reviews > 78 indexed App Store user reviews of USA Swimming by USA Swimming, rated 1.42/5 from 166 ratings. - Source: https://appshunter.io/ios/app/usa-swimming/id1508822047/reviews - App overview in markdown: https://appshunter.io/ios/app/usa-swimming/id1508822047.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 1 · 2★ 2 · 1★ 133 ## What do users think of USA Swimming? Overall sentiment: negative **Pros** - ✅ Handles registrations and certifications - ✅ Useful for member card access at meets - ✅ Consolidates multiple functions in one app **Cons** - 🐛 Frequent login failures and authentication errors - 🐛 App crashes and becomes inaccessible - 🐛 Dashboard returns 404 errors - ⚠️ Significantly fewer features than predecessor (Deck Pass) - ⚠️ Poor user interface design and navigation - ⚠️ Slow performance and buggy functionality - ⚠️ Missing critical time search capability - ⚠️ Cannot view swimmer times or goals - ⚠️ Lacks patches and achievement tracking - ⚠️ Cannot link multiple parents to one child account - ⚠️ Non-intuitive registration process - ⚠️ Inconsistent functionality across web and app - ⚠️ Language localization issues - ⚠️ No landscape mode support for tablets - ⚠️ Poor customer support and no contact information - ⚠️ Incomplete feature implementation since launch **Commonly reported bugs** - Login credentials not recognized despite being correct - 404 errors on dashboard access - App frequently becomes inaccessible or down - Users kicked out of sessions unexpectedly - Registration updates not applying correctly - Dropdown selections appearing blank - Times not loading or updating - New account creation failing - Credentials not linking to existing profiles - Auto-generating duplicate user IDs - Errors on non-English language devices - Back navigation returning to login screen - Slow app performance **Most requested features** - Restore time search functionality - Display swimmer times and historical data - Restore goals and patches tracking - Allow multiple parent accounts per child - Improve registration process and consolidate family accounts - Add landscape mode for iPad/tablet support - Restore live results viewing - Add time standards database with Olympic Trials standards - Implement proper database integration - Improve overall app architecture and interface design - Add responsive help articles aligned with actual processes - Restore SwimCloud-like functionality ## Newest reviews (10 of 78) ### 1/5 — USA Swimming’s Processing is Terrible. *2025-05-31, version 3.0.62* I recently had to complete the athlete protection course in USA swimming, I completed every step and clicked every button i was supposed to. However, it still shows up on my account that i am “not in good standing” because of this, i am unable to swim at my swim meet this weekend; therefore wasting money and time on this frustrating situation. The Official even said that i completed the course.. so whats the problem ? USA Swimming, usa swimming is the problem. ### 1/5 — Can’t login from app *2025-05-09, version 3.0.62* Same credentials works fine with web login but not from this app, horrible experience when you need it, missing the old deck pass app, another example of some one trying to fix sth working fine just to show off their incompetence! ### 1/5 — Who is this app for? *2024-09-04, version 3.0.61* It’s been a long time since USA Swimming has rolled out their new app, and it has not gained any meaningful features since its rollout. It’s confusing to me how they have managed to mess up their mobile app so badly. The old USA-S app was laid out in a way that was very easy to understand. You could look up times (your own and those of other swimmers), swimmers could look at their patches, and you could easily follow national level meets. That was replaced with… a shell for the website that’s missing half the features? You can no longer perform time searches. Athletes can’t easily bring up their own times or see their patches. You can’t see live results anymore. As a coach, there’s not much for me to do with the app, except show my Member Card when arriving at meets. Due to some of the major shortcomings of this app, SwimCloud has exploded in popularity. So my question to USA Swimming: who is this app for? It’s not useful to athletes, not useful to coaches/meet staff, and not useful to parents. ### 1/5 — Tons of errors on iPhone with different language than English *2024-01-21, version 3.0.57* App used to work “OK”. However, since a recent update on my phone that doesn’t have English as the primary language, I have been getting tons of errors in the app. ### 1/5 — Not helpful at all! *2023-12-17, version 3.0.57* Why take away time search which was the one feature we actually wanted and used??? ### 1/5 — Terrible app *2023-07-01, version 3.0.52* Worst app I have ever used. Vaguely organized, difficult and borderline impossible to use and time consuming. Don’t use the app if not necessary. ### 1/5 — Worst swimming app possible-so disappointed! *2023-04-16, version 3.0.52* I want Deck Pass back so I can see times easily. This new app is simply terrible. ### 5/5 — The app is perfectly fine *2023-02-23, version 3.0.49* As a parent and an official I use the app for everything from registrations to safe sport and backgrounds to continuing education & certifications. Never had a single issue. Is it the best app ever? No but it does what it needs to do. I see a lot of negative reviews and have to think those are the 100 out of tens of thousands that just don’t intuitively understand tech today. Get the app. Its FINE ### 1/5 — The worst *2023-02-05, version 3.0.49* This app is hands down THE worst app I have ever used. It’s worthless. Shame on you USA Swimming for getting rid of Deck Pass and making everyone’s lives more complicated. Registration was a disaster. We pay a LOT to be a part of this organization, do better. ### 1/5 — Ok- that wasn’t easy! *2023-01-26, version 3.0.49* Finally got my swimmer registered, whew! Not intuitive or clear, the “help” articles for assistance are not jiving with the registration process I went through. Finally logged in, looking for the deck pass features and there’s literally nothing left of an app that actually worked. Hmm…seems like someone subscribed to “if it ain’t broken, break it.“ so disappointed in USA swimmings ability to get this right. Was it rushed out before registration season? Another year of getting it right might have saved a bunch of egg on USA swimming’s face. Please bring back the features from Deck Pass! ## Most critical reviews (10 lowest-rated) ### 1/5 — Near impossible to login *2026-07-10, version 79* You always get logged out and it’s a hit or miss if the password set decides to work ### 1/5 — Worse in every way *2026-06-25, version 79* Not sure who is running the show at USA Swimming, but they sure are disconnected from what people want and need in an app like this. The old app was terrible and they somehow managed to make it worse? Missing features, can’t see official history, no OTS access, can’t search for times, etc and etc., someone straight up stole money to make this mess happen. If this is “responsible budget use”, I want my dues back. Love to see who in USA Swimming that has a first-year comp-sci student that developed this. ### 1/5 — Please fix these bugs *2026-06-17, version 79* App will not keep you signed in. Then you have to keep resetting password. App also does not apply filters in the ranking section. ### 1/5 — Zero Stars *2026-04-29, version 78* Always down. Never easy logging in. Kicks members out. Makes coaches late for warmups at meets. Please fix this stupid app. Thanks ### 1/5 — Terrible!! *2026-04-24, version 3.0.49* Does not work…cant even get my card for deck pass @meets have to use my computer ### 1/5 — Bad App *2026-03-15, version 78* The previous app worked OK. I can’t even log into this one. USA Swimming… please fix this!! ### 1/5 — Better off just using my a web browser *2026-03-03, version 78* The app is buggy and slow. ### 1/5 — Jarheadjer0261 *2026-02-21, version 78* Ever since the latest update a week ago, the dashboard is totally inaccessible, so I can’t access my swimmer’s times, etc. just a 404 error within the app… ### 1/5 — A Sad Reflection of Self… *2026-02-18, version 78* A completely worthless app from an organization that’s become just as worthless… ### 1/5 — Broken *2025-06-03, version 3.0.62* I haven’t been able to log in for weeks. Each time I enter my (correct) user name and PW, it says “error, try again later.” Even when I was able to log in, it was such a poorly designed website. Back arrows bring you all the way back the log in screen, you can’t access many of the things you can on the website (which is also not great but at least it’s functional), and it’s not user friendly at all! ## Most praised reviews (10 highest-rated) ### 5/5 — Great Flow *2026-07-29, version 79* I love the easy navigation for a smooth and streamlined experience! I've particularly enjoyed searching for and saving my favorite athletes and tracking times ~ as a swimming fan, that adds another level of excitement to the sport! ### 5/5 — Improved! *2026-07-28, version 79* This new version of this app is much better and greatly improved! ### 5/5 — Great at what it does *2026-07-28, version 79* I’m a swim mom. This app elegantly allows you to search swimmer times and favorite any number of swimmers, which makes comparing swimmers much easier than many other apps. Knowing that these times come directly from the SWIMS database also gives me some peace of mind about the “officalness” of the information. I can’t speak to the “missing” features some other reviewers have mentioned. Hopefully the app will expand to fit their needs too. But for me? A swim mom? 🤌🏼🤌🏼 ### 5/5 — New app is great! *2026-06-16, version 79* Easy to see all times, time standards, and meets in one spot. ### 5/5 — Awesome update! *2026-06-13, version 79* Love the new features and the look and feel. Great job USA Swimming! ### 5/5 — New release is great *2026-06-12, version 79* Vastly improved. The ability to favorite swimmers on my team is great. Easy biometric login for my coach card is much better. ### 5/5 — New App *2026-06-12, version 79* Much better and modern ### 5/5 — New app *2026-06-12, version 79* Looks great and works great ### 5/5 — New Version is Great *2026-06-11, version 79* The new version of this app is vastly better than the previous version. I love all of the new features and the ability to quickly find times for any swimmer. Also, the leaderboard data is a great addition. ### 5/5 — Fantastic upgrade! I love the new app! *2026-06-11, version 79* Thank you, USA, swimming for updating this app and all the amazing enhancements. I love the new meet search feature and tagging all my favorite swimmers. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*