# USAF Connect — user reviews > 140 indexed App Store user reviews of USAF Connect by U.S. Department of Defense, rated 1.50/5 from 244 ratings. - Source: https://appshunter.io/ios/app/usaf-connect/id1403806821/reviews - App overview in markdown: https://appshunter.io/ios/app/usaf-connect/id1403806821.md - Rating breakdown: 5★ 22 · 4★ 3 · 3★ 3 · 2★ 11 · 1★ 205 ## What do users think of USAF Connect? Overall sentiment: negative **Pros** - 🚀 Useful information - 👍 Great resource - 🚀 Fantastic concept **Cons** - 🐛 Constantly crashes - 🐛 Buggy and unreliable - 🐛 Freezes and glitches - 🐛 Requires constant reinstallation - 🐛 Outdated and not updated **Commonly reported bugs** - App won't open or load - Crashes on startup - Login and sign-in issues - Incompatible with new devices/OS **Most requested features** - Update PT standards - Add more base information - Improve stability and reliability ## Newest reviews (19 of 140) ### 2/5 — Typical *2025-10-14* I’ve been trying to use this app for the last 4 years and every time I try to open it the app either crashes or gets stuck on the loading screen. I then have to delete and redownload the app just to get it to open properly. Probably the most annoying issue is trying to find any information on base agencies due to how the navigation is set up. Everything seems like a scavenger hunt. ### 1/5 — Terrible *2025-07-21, version 6.0* Stops working after a short period of time. ### 1/5 — Lags and crashes *2025-07-12* Using the application for communication with my flight. When opening the chats or view replies to texts, it crashes ALL the time. Before I uninstalled the app and redownloaded it, the app wouldn’t let me see a single text. So I’m glad it works a little bit, but it shouldn’t keep crashing, yet it does ### 1/5 — From great to awful *2025-06-30, version 6.0* This was a great app. Now it never gets past the loading screen. ### 1/5 — Wont Even Open *2025-05-07* This app won’t open past the loading screen. I left my phone connected to internet and on the loading screen for an hour. I tried deleting and redownloading. I’ve tried turning my phone off an on and nothing seems to work. This app is a waste of space. ### 1/5 — Does not work *2025-05-06, version 6.0* I have downloaded the app multiple times and I cannot get past choosing my organization. After that, the app crashes when opening the app. ### 1/5 — bad *2025-03-21, version 6.0* i like how the menu looks like the OG xbox. ### 1/5 — Horrible *2025-02-18, version 5.9* Constantly crashes and won’t open how am I expected to use this? ### 1/5 — Doesn’t work anymore *2025-01-06, version 5.9* It’s sad my base pushes this app for important notifications like road conditions, gate closures, and weather, but can’t even get it to open. I would consider removing it from the App Store. 1.5 stars for that many reviews is a scam. ### 1/5 — Terrible *2025-01-04* App is too buggy/slow, and crashes for me when just doing general navigating. Majority of resources that would be helpful are not up-to-date (i.e. PT scoring with alternative components, contact information, etc.). Also, why have a secure web feature when a YubiKey is most likely not attainable for the majority of users? Additional support and/or a major overhaul of this app would be required to get this app up to standards and is most likely why this app is not used regularly. ### 2/5 — Please provide updated version of 36-2903 *2024-12-09, version 5.9* I'm leaving this review to hopefully catch attention to this issue. The 36-2903 you have linked in-app is outdated. The one you have is from Feb 2024 but there's a more recent one with Corrective Actions Applied in Mar 2024. I use this app for usually only 3 things and checking the 36-2903 is one of them. ### 1/5 — Worlds greatest Air Force *2024-11-12, version 5.9* Until it comes to developing a functioning app. Or lightning within 5 ### 1/5 — Eh *2024-10-25, version 5.9* The app was great at the beginning of the year however I’ve had to constantly uninstall and reinstall the app for it to even open. It’s a great idea but horrible execution. ### 1/5 — It crashes once and never works again *2024-10-11, version 5.9* Have to uninstall and reinstall to be able to use it! ### 1/5 — Just don’t *2024-10-08, version 5.9* The app is ungodly slow and freezes constantly, the app is as reliable as leadership. ### 1/5 — Crashes constantly *2024-10-07, version 5.9* For being a DoD app it works exactly as you would expect. It crashes constantly and I have to uninstall and reinstall for it to work ### 1/5 — Doesn’t open; instantly crashes *2024-10-05, version 5.9* I can’t even open the app, it just immediately crashes. Why do we even create stuff like this? Literally useless. ### 1/5 — Waste of time *2024-09-28, version 5.9* Was recently hired as a civilian employee and was told to download this app. There’s no way to select a base and where I work isn’t an option. So the app is totally useless to me. ### 1/5 — Just doesnt work *2024-09-26* When adding a group it wont let you sign in as an existing user at all and trys to make you sign up. Then it says you already are a user and to sign in by clicking returning user. There is no button for returning user, stuck on sign up page for eternity ## Most critical reviews (10 lowest-rated) ### 1/5 — can't open *2026-01-11, version 7.0* app won't open ### 1/5 — Apps is not longer working *2025-12-25, version 7.0* Why is not working ### 1/5 — Please provide updated version of 36-2903 *2025-11-14, version 6.0* I'm leaving this review to hopefully catch attention to this issue. The 36-2903 you have linked in-app is outdated. The one you have is from Feb 2024 but there's a more recent one with Corrective Actions Applied in Mar 2024. I use this app for usually only 3 things and checking the 36-2903 is one of them. Edit added Nov 14, 2025: I removed a star from my review. I recently PCS'd and my organization is not available to add. It should be, it's CONUS and a COCOM is here. I'm very limited what I can do on the app without having my org. ### 1/5 — Traaaaash *2025-09-23* Worked before barely. Would at times force close itself sometimes or most times lagging loading anything. Now with the latest iOS 26 update wouldn’t even load just force closes. Most of the time info in app is outdated or incorrect anyway. ### 1/5 — Unsat in the words of the USAF *2025-09-20, version 6.0* The app all most never makes it past the loading screen, on the off chance it does it crashes. I really don’t understand how the Air Force can even have a competent app. Who funded this? Garbage ### 1/5 — Needs an update *2025-09-18* App will continuously crash while opening so you have to delete and redownload just to use it one time. Because the next time you want to use it the cycle of crashing will happen. ### 1/5 — Horrible app *2025-09-08, version 6.0* Just delete this app. It doesn’t help with what I’m trying to do ### 1/5 — It’s not science fiction, it’s what we do everyday *2025-08-27* This app is yet another failed attempt of reinventing the wheel. You’re better off going to the Amn/NCO/SNCO page for any updated and relevant information you could possibly get from this app if you even got it to open for you without deleting and reinstalling. Hopefully someone important enough or knowledgeable enough, sees this and actually fixes something for once instead of pretending the new shiny thing works great. If only there was an option to give negative stars… ### 1/5 — Only certain bases show up *2025-08-03, version 6.0* This app doesn’t even have all the bases on it. My friend has bases on his app that I don’t…so much for “excellence in all we do” ### 1/5 — Needs massive work *2025-07-28, version 6.0* Slow, buggy, and doesn’t include Kunsan AB like was advertised at Newcomer’s brief. ## Most praised reviews (10 highest-rated) ### 5/5 — I love *2023-08-11, version 5.5* That I have to keep uninstalling the app just to get it to work ### 5/5 — Addressing other review’s *2023-04-18* Overall a 10/10 app, especially for a SrA or SSgt that gets asked for phone numbers or newcomers info etc. A Ton of easily accessible information and knowledge, as for the previous reviews involving crashing or bugs so far myself and co workers haven’t had any of said issues. They are probably been fixed over the past updates! ### 5/5 — BEST APP EVERRRRRRRRRrrrrrrraaaHHHH *2022-01-20, version 5.0* Quick and easy to use. It’s good, download it NOW!!! ### 5/5 — Must Have *2021-06-03* I would like to see the Fitness calculator updated with the new scores. Other than that I think it's a very useful app overall. ### 5/5 — It works well *2020-03-17* Great app to stay informed on AIr Force issues around the globe. Turn on notifications to receive important messages. ### 5/5 — Great start - things to add *2019-04-12* Outstanding app/idea, very clean presentation and good to have AFIs accessible. It would be nice to have a feature that could aid with and store data bullets. Aircrew are constantly on the road, this could save a lot of time with Performance Report writing. ### 5/5 — Awesome *2018-07-14* I am extremely thankful to have a CMSAF that listens to his Airmen. This app is very well put together and much needed for our high speed Airmen of today! I will be recommending this for all of my students who come through my ALS classes! #BestAirmenEver #RamsteinALS ### 4/5 — Continues to improve *2022-10-07, version 5.0* App gets better all the time. Developers have been responsive to feedback and it has been a very good platform for communicating with airmen. ### 4/5 — Great concept. Buggy with iPhone 7 *2020-04-08, version 4.0* Love the idea of this app and it’s great when it works for me. I have an issue about once every 5-7 days where the app will not get past the loading screen. The only way I have found to solve this has been deleting and reinstalling the app and then having to pick my organization again and find my groups again. Painful. I have an iPhone 7. ### 3/5 — Update *2025-08-20, version 6.0* Please add the 31st Fighter Wing , it’s not on there for me and was very useful but then I updated the app and it took it off of there --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*