# USBC — user reviews > 47 indexed App Store user reviews of USBC by Global Id Framework Inc., rated 4.72/5 from 281 ratings. - Source: https://appshunter.io/ios/app/usbc/id1439340119/reviews - App overview in markdown: https://appshunter.io/ios/app/usbc/id1439340119.md - Rating breakdown: 5★ 253 · 4★ 9 · 3★ 2 · 2★ 2 · 1★ 15 ## What do users think of USBC? Overall sentiment: mixed **Pros** - 🔒 Excellent online security - 💡 Innovative identity management - 🚀 Future of identity - 👍 Easy to use - 🚀 Great for crypto integration - 👍 Community is awesome - 💡 Wallet feature is amazing - 👍 Brilliant cross-border payments - 👍 Secure and future-oriented - 👍 Good concept and execution - 👍 Simple and refreshing layout - 👍 Great resource with functionality - 👍 Improving app with user control **Cons** - 🐛 Cannot restore old account - 🐛 Errors verifying identity - 🐛 Not available in Ukraine - 🐛 Gornverment ID fails (Vietnam) - 🐛 Cannot access card - 🐛 Won't work, error setting up ID - 🐛 Satanic (privacy concerns) - 🐛 Not supported in the UK - 🐛 List Philippines for residence verification - 🐛 Barely any use case, slow app - 🐛 Wallet Uphold could not be verified - 🐛 Beyond creepy, asks for too much info - 🐛 Cannot delete account - 🐛 Update forcing older devices out - 🐛 Only for iOS 16 or above **Commonly reported bugs** - Cannot restore old account - Errors verifying identity - Gornverment ID fails (Vietnam) - Cannot access card, poor support - Won't work, error setting up global ID address - Wallet Uphold could not be verified - Update forcing older devices out - Only for iOS 16 or above **Most requested features** - Reset and clear old reviews - Add Universal Name recovery option - Merge old verified account with new system - Add Russian language - More detailed transaction history - Allow users to choose Uphold alternative - Add Philippines to country list for Uphold - Add Philippines for residence verification - Make digital card number easily copyable - More partnerships for app usage - Add XRP staking - Smoother, livelier interface for crypto beginners ## Newest reviews (11 of 47) ### 3/5 — New Version will not operate *2022-02-05, version 2.29.1* Completely no functions, access and all recovery types failed! On multiple New ISO devices! ### 3/5 — language *2021-12-25, version 2.27.0* add Russian language please ### 4/5 — Except for Uphold it’s great. *2021-10-04* I personally don’t like Uphold’s platform which is essential to using the wallet. It would be nice to be able to choose from a few as an option. ### 5/5 — Spend crypto via Phone device or physical MasterCard *2021-09-25* Finally can spend crypto at the pump! ### 3/5 — Add philippines *2021-09-19, version 2.20.1* Add Philippines in the country list for uphold account! ### 5/5 — Digital Identity Enablement *2021-09-16* Provides access to crypto and more which saves time, paper and money. Easy to use ### 5/5 — So much fun! *2021-08-27* I have to be careful to only buy what I needed without the card. Tempted to by more to get more xrp. Lol. Loving it! **Developer response:** STACK THAT XRP ### 5/5 — XRP Army baby 🚀 *2021-08-24, version 2.18.0* The community is awesome ### 5/5 — Good... It has potential *2021-08-14* Love it for the community and can swap easily between other coins (coins excluding the top 25). I linked my XRP army card and using VET to fund it (even though I won't). This is a nicely done app but I'm assuming there is more to come (sending will be available in the fall if I'm not mistaken). Other than that, throw XRP staking (at first) and a smoother, livelier interface for the ones getting started in the crypto world.. "You bottle that up, you got something sweeter than yoohoo" - Kingpin **Developer response:** Glad to have you on board! If you have any feedback or feature requests, we'd love to hear from you at care.global.id. ### 3/5 — Not supported in the uk *2021-08-11, version 2.17.2* Not supported for uk ### 5/5 — Brilliant *2021-08-08, version 2.17.2* Cross border payments are us. Trust lines with friends, crypto payments. I love it. Easy to connect “upholding the law wallet” keeping your private keys safe. What more do you want, lollipops ## Most critical reviews (10 lowest-rated) ### 1/5 — Reset reviews *2025-07-26, version 5.1.0* Most of all these reviews are from global ID. This is not global ID anymore. USBC deposit token needs to reset and clear out most of these reviews. This is not a 4.5 star app. ### 1/5 — Updated forcing older devices out *2024-10-07, version 3.4.0* Update forces you to get a new phone or be Fkd. That’s the whole goal. ### 1/5 — Cannot restore old account *2024-06-23* I already had GlobalID but no Universal Name (apparently a new feature). I have the recovery key but don't have the option to enter it. It just logged me out of my account. *A year later, I tried to create a new account, but still there's no way to enter recovery key to recover old account. I wish to just merge my old verified account with the new system. ### 1/5 — Can only use if ios 16 or above *2024-03-16, version 3.4.0* Used to like this app but its only for the rich now it seems ### 1/5 — Errors *2022-08-18, version 2.37.3* It’s saying error verifying my identity ### 1/5 — Not available in the Ukraine *2022-08-01, version 2.37.3* Not available in the Ukraine ### 1/5 — Can’t access card *2021-09-02* I have contacted support and have been shuffled around. Now on my 4th person asking me the same question - still having issues? Screenshot please. Then get still having issues email from someone else. For an app that integrates tons of personal info, this is a disaster. I’m uninstalling and removing from my uphold integrations. Unacceptable support. ### 1/5 — Won’t work *2021-08-31, version 2.19.0* I’ve tried going through the process, but it won’t work. It’s not letting me set up my global id address. It keeps saying error. ### 1/5 — Satanic *2021-08-13* The long term goals for the global id system should scare everyone and I encourage all to hide their identity from the facebooks n global id’s of the world ### 1/5 — Give them 100% or your personal information... *2021-04-20* Still barley any use case for this. Private company has almost all my personally identifiable information (PII) what could go wrong. App is very slow to unresponsive at times. Does any one even use their software? **Developer response:** Any personal information shared with GlobaliD is end-to-end encrypted and stored securely in a stand-alone vault that is accessible and decryptable only with your explicit consent. We're continually working to improve our product and deliver new features to enable trusted interactions on GlobaliD. If you have any other questions you can reach us at care.global.id. ## Most praised reviews (10 highest-rated) ### 5/5 — Thee Best! *2023-08-28* By far global id is thee best in online security,,, customer service is upfront fast and reliable ### 5/5 — Best App *2023-06-08, version 3.4.0* I’ve ever used on the apple app store . Thanks Guys. Global ID TO THE MOON 🌚 🌘🌑🌒 ### 5/5 — sólo para Mujeres *2022-05-11, version 2.34.1* Rento de habitación en la colonia Nápoles. Desearía qué me permitieran poner mis fotos por favor. Gracias. ### 5/5 — Loving the app so far *2022-04-15, version 2.34.0* Loving the app so far ### 5/5 — Please help *2022-03-27* App always worked good for me but now the app doesn’t work I can’t email y’all either or anything cause when I search up the website it says can’t connect to sever and literally anything I try on the app says “something went wrong try again” please help **Developer response:** Hi there! We are sorry to hear that this is your experience with our app. Please go to our help center to review any FAQ's that may help. You can also reach out to Support@global.id for direct contact with our customer support team, and we will help you get a solution as quickly as possible. Thank you ### 5/5 — Perfecta en cuanto a seguridad. *2022-01-26, version 2.28.0* La recomiendo ampliamente. ### 5/5 — Gornverment Id fails *2022-01-07, version 2.27.0* Verifying Gornverment ID cannot find Vietnam Country, please update ### 5/5 — Great app! *2022-01-05* I love how I can get 2% in XRP from all my purchases. It’s really genius and easy to use also it connects with Uphold which is a plus as well. The one thing I wish it had was a more detailed result of your transactions by year, month and date to know exactly how much cash back you earn per month. Other than that I highly recommend this app. ### 5/5 — The Wallet feature is amazing *2021-12-21* Love the wallet feature, so easy to exchange and trade currency, even cryptos! ### 5/5 — More than what it appears *2021-11-07* Don’t miss the bus because you don’t understand it’s benefits or how it works. Trusting a trustless system may be all you need to know; try and figure it out before giving up…. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*