# UScellular™ – My Account > Mobile account management, billing, shopping, and support for UScellular customers. (iPhone/iPad app by U.S. Cellular.) - Source: https://appshunter.io/ios/app/uscellular-my-account/id1228669675 (this page in markdown: same URL + `.md`) - Developer: [U.S. Cellular](https://appshunter.io/developer/808271927) - Category: Productivity, Utilities - Price: Free - Rating: 4.49/5 from 69,701 App Store ratings · 275 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 70 MB - Languages: English - Released: 2017-09-20 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/uscellular-my-account/id1228669675/reviews.md ## What is UScellular™? Your UScellular® account at your fingertips – anytime, anywhere. Get a sleek shopping experience with enhancements that get you to your next upgrade faster. A Smooth Shopping Experience • Updated Plans page that gets you to the right plan and faster navigation to the checkout page • Updated totals and monthly charges as you shop and a redesigned Shopping Cart with options to add lines or make changes • Revamped Upgrades page for the easiest access to your eligibility status, early upgrade info and ways to save on your next phone • Automatic application of specific discounts and eligible promotions on your order • Easy to understand Watch Plans page that helps get your smartwatch activated fast Billing & Payments Made Easy • Both line level and account level details on your Bill • “What’s Changed” section on your Bill with details on any month-to-month changes • Easy bill pay with saved payment methods and a Quick Pay option for one-time payments • Auto Pay + Paperless Billing = monthly discounts A Personalized Experience • Onboarding experience for first-time My Account users • Order History page with details on your order and shipment tracking • Advanced Messaging and spam protection • Ability to upgrade/downgrade Device Protection+ plans and a convenient claims process • Support pages with updated FAQs and device specific tutorials for answers on a wide array of subjects ## Key features - Streamlined shopping for upgrades and new plans - Detailed billing and payment options - Easy access to upgrade eligibility and savings - Personalized account management - Order history and shipment tracking - Device Protection+ plan management ## What do users think of UScellular™? Overall sentiment: negative **Pros** - 🚀 Reliable service in rural areas - 👍 Friendly and helpful customer service - 💡 Useful app features when it works **Cons** - 🐛 Buggy and unreliable app - 🔋 Inconsistent and fluctuating billing - 👎 Poor user experience and navigation - 🔒 Lack of transparency in billing and charges **Commonly reported bugs** - App frequently crashes or fails to load - Login issues and inability to access account - Billing errors and unexpected charges **Most requested features** - Improve app stability and functionality - Provide more detailed billing information - Offer better coverage and 5G service ## Recent user reviews (10 of 275) All indexed reviews: https://appshunter.io/ios/app/uscellular-my-account/id1228669675/reviews.md ### 5/5 — Easy peasy *2026-07-15, version 2.23.0* Great app. Simple functions. User friendly! Keeps me organized ### 1/5 — Meh *2026-07-08, version 2.23.0* I pay off phone and my bill goes up? Make that make sense ### 1/5 — The transition has been terrible. *2026-06-30, version 2.23.0* The transition to T-Mobile from US Cellular has been terrible. They screwed up international plans and charge me way more plus say that my auto pay is on, but I had a late Bill. I’m not sure what’s happened. ### 2/5 — Phone Carrier, Account & Service. *2026-06-26, version 2.23.0* Worst phone experience, account, service and everything else associated with US Cellular. Can’t wait until contract is expired. Back to Verizon for me folks! ### 5/5 — Going to miss USCellular *2026-06-26, version 2.23.0* I’ve been with USCell for at least 40 years. No problems until Tmoble bought them recently. Nothing but issues with my WIFI and Phone. I sure hope when the change over happens it gets better. I’ll be looking for another service in the mean time. ### 1/5 — this app sucks *2026-06-20, version 2.23.0* everything about us cellular is garbage ### 3/5 — Not a recomendable company *2026-06-19, version 2.23.0* They tricked me to get this family plan with all this accessories included right before a trip to Italy.. come back from the trip of two weeks and found out a bill of almost 1,000 dollars because the contract guy forgot to set the plan of one phone that wasn’t even working in Italy.. they say they’ll look in to it but never did so I ended up paying that money.. they say my bill was gonna be 80 dollars less then what I been paying on the last year. Main point they lied to get you in to the contract.. ### 5/5 — My Account makes life easier. *2026-06-17, version 2.23.0* Fast, easy and convenient you can’t get much better than that from any app! ### 1/5 — Service is horrible *2026-06-16, version 2.23.0* Company has went through the merge and all services has changed! Phone was disconnected without any notification. Never got the normal payment update text or anything. Was disconnected two weeks prior to due date. Been on hold for 58 minutes and no one has yet to answer my call. Horrible service and company has became horrible as well! Looking into changing companies now! ### 1/5 — Tmobil sucks *2026-06-16, version 2.23.0* Ever since Tmobil bought us cellular my service is terrible. Billing is ridiculous. ## Frequently asked questions about UScellular™ ### What can I do with the UScellular My Account app? The app allows you to manage your UScellular account from anywhere. You can view your bill, make payments, explore and purchase new plans, check your eligibility for device upgrades, track orders, and manage device protection plans. ### Is the UScellular My Account app free to use? Yes, the UScellular My Account app is free to download and use. There are no additional charges for managing your account through the app. ### Can I make payments through the app? Yes, the app offers easy bill pay options. You can use saved payment methods or a Quick Pay option for one-time payments. Setting up Auto Pay with Paperless Billing can also provide monthly discounts. ### How does the app help with upgrading my phone? The app features a revamped Upgrades page that provides easy access to your eligibility status, early upgrade information, and details on ways to save on your next phone purchase. ### What kind of support is available in the app? The app includes support pages with updated FAQs and device-specific tutorials to answer a wide range of questions. You can also manage Device Protection+ plans and initiate claims through the app. ## Version history (last 5 releases) ### 2.23.0 — 2026-03-20 Minor Bug Fixes ### 2.22.0 — 2026-02-13 Minor enhancements and bug fixes. ### 2.21.0 — 2025-02-19 It’s the most effortless digital conversation you’ll have. The My Account app has easy navigation to shop for plans, phones, accessories and everything else you need to connect. Exclusive deals and potential savings are applied automatically as you shop. The app even gives you notifications on when you’re eligible for upgrade. If you’re looking for Home Internet, you’ll get it at one low price with a setup that’s customized to how you work, shop, stream or game. You can control all your payment methods, set up Auto Pay or manage Device Protection+. You can even personalize your monthly payments with flexible financing. Plus, our newly redesigned Bill shows you month-to-month line level and account level details and changes. ### 2.19.0 — 2024-02-28 Minor Bug Fixes ### 2.18.0 — 2024-02-06 Minor Enhancements and Bug Fixes ## Apps similar to UScellular™ | App | Rating | Price | Category | | --- | --- | --- | --- | | [My Optimum](https://appshunter.io/ios/app/my-optimum/id1644414970) | 4.3 (86,271) | Free | Productivity | | [Brightspeed](https://appshunter.io/ios/app/brightspeed/id1660769828) | 4.0 (3,643) | Free | Productivity | | [rmResident](https://appshunter.io/ios/app/rmresident/id1540124885) | 3.5 (1,924) | Free | Productivity | | [ESS Mobile](https://appshunter.io/ios/app/ess-mobile/id667448755) | 1.7 (343) | Free | Productivity | | [Wisconsin MyWIC](https://appshunter.io/ios/app/wisconsin-mywic/id1143718110) | — | Free | Productivity | | [My CenturyLink](https://appshunter.io/ios/app/my-centurylink/id1015059570) | 4.4 (137,192) | Free | Productivity | ## More apps by U.S. Cellular - [Your Navigator Deluxe: GPS Maps, Traffic & Nav.](https://appshunter.io/ios/app/your-navigator-deluxe-gps-maps-traffic-and-nav/id808271924) - [UScellular Protect](https://appshunter.io/ios/app/uscellular-protect/id1130523509) - [Call Guardian for US Cellular](https://appshunter.io/ios/app/call-guardian-for-us-cellular/id1228680023) - [UScellular™ Ambassador](https://appshunter.io/ios/app/uscellular-ambassador/id1553135729) - [My UScellular Prepaid](https://appshunter.io/ios/app/my-uscellular-prepaid/id1557746443) All apps by U.S. Cellular: https://appshunter.io/developer/808271927 ## Related topics [call guardian for us cellular](https://appshunter.io/ios/topics/call-guardian-for-us-cellular) · [us cellular](https://appshunter.io/ios/topics/us-cellular) · [us cellular try us](https://appshunter.io/ios/topics/us-cellular-try-us) · [us cellular prepaid](https://appshunter.io/ios/topics/us-cellular-prepaid) · [my us cellular](https://appshunter.io/ios/topics/my-us-cellular) · [try us cellular](https://appshunter.io/ios/topics/try-us-cellular) · [myaccount us cellular](https://appshunter.io/ios/topics/myaccount-us-cellular) · [my us cellular prepaid](https://appshunter.io/ios/topics/my-us-cellular-prepaid) · [us cellular my account app](https://appshunter.io/ios/topics/us-cellular-my-account-app) · [mypaymentsplus](https://appshunter.io/ios/topics/mypaymentsplus) · [my ngemc account](https://appshunter.io/ios/topics/my-ngemc-account) · [cellular one](https://appshunter.io/ios/topics/cellular-one) · [us cellular protect](https://appshunter.io/ios/topics/us-cellular-protect) · [my cellular one](https://appshunter.io/ios/topics/my-cellular-one) · [vtx1 mobile connect](https://appshunter.io/ios/topics/vtx1-mobile-connect) · [my duly](https://appshunter.io/ios/topics/my-duly) · [my account](https://appshunter.io/ios/topics/my-account) · [my account access](https://appshunter.io/ios/topics/my-account-access) · [my simple mobile](https://appshunter.io/ios/topics/my-simple-mobile) · [my account view](https://appshunter.io/ios/topics/my-account-view) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*