# Usedesk — Customer support

> Mobile customer support platform for agents and managers. (iPhone/iPad app by BLIZHE K DELU, OOO.)

- Source: https://appshunter.io/ios/app/usedesk/id1466364204 (this page in markdown: same URL + `.md`)
- Developer: [BLIZHE K DELU, OOO](https://appshunter.io/developer/1466364203)
- Category: Business, Productivity
- Price: Free
- Rating: 3.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 94 MB
- Languages: English, Portuguese, Russian, Spanish
- Released: 2019-11-21
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/usedesk/id1466364204/reviews.md

## What is Usedesk?

UseDesk for mobile phones was developed specifically for customer support managers and agents who are not attached to a single place. 

Clients' inquiries are always at hand, no matter where you are. 

UseDesk has all the necessary features: 

- Answer to clients in either of communication channels
- Track the most important tickets using the right filter
- View the history of communication with a given client

## Key features

- Respond to clients across multiple channels
- Track tickets with filters
- View client communication history
- Handle inquiries on the go


## Frequently asked questions about Usedesk

### What is Usedesk?

Usedesk is a mobile customer support application designed for agents and managers to handle client inquiries from anywhere. It allows for responses across various communication channels and provides tools for ticket management and client history.

### Is Usedesk free to use?

Yes, Usedesk is available for free. The app is listed as free on supported devices, with no mention of subscription fees or in-app purchases.

### What devices does Usedesk support?

Usedesk is available for iPhone and iPod devices. It is designed for mobile use, allowing customer support professionals to stay connected on the go.

### How often is Usedesk updated?

The latest version of Usedesk is 2.1.9, last updated on April 21, 2026. While the last update date appears to be in the future, this indicates ongoing development and maintenance for the application.

### What is the age rating for Usedesk?

Usedesk has an age rating of 4+. This means it is suitable for users of all ages, with no mature content restrictions.

### Does Usedesk have ads?

No, Usedesk does not contain advertisements. The app is listed as having no ads, providing an uninterrupted user experience for managing customer support.

### What are the main features of Usedesk?

Key features include the ability to answer clients across various communication channels, track important tickets using filters, and view the complete history of communication with any given client.

### What is the user sentiment for Usedesk?

Usedesk has a rating of 3.0 stars from 4 ratings. This suggests a mixed to neutral user reception based on the limited available feedback.

## Version history (last 5 releases)

### 2.1.9 — 2026-04-21

Minor stability improvements and bug fixes

### 2.1.8 — 2025-11-30

Minor stability improvements

### 2.1.7 — 2025-03-14

Minor bug fixes and performance improvements

### 2.1.6 — 2025-01-27

Minor bug fixes and performance improvements

### 2.1.5 — 2024-08-01

Minor bug fixes and performance improvements

## Apps similar to Usedesk

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Chatwoot](https://appshunter.io/ios/app/chatwoot/id1495796682) | 4.1 (13) | Free | Business |
| [Мой налог](https://appshunter.io/ios/app/id1437518854) | 4.4 (1,354) | Free | Business |
| [amoCRM 2.0](https://appshunter.io/ios/app/amocrm-20/id1128315486) | 4.2 (20) | Free | Business |
| [Bitrix24](https://appshunter.io/ios/app/bitrix24/id561683423) | 4.3 (1,057) | Free | Business |
| [JivoChat](https://appshunter.io/ios/app/jivochat/id898216971) | 4.7 (790) | Free | Business |
| [Госключ](https://appshunter.io/ios/app/id1566096745) | 1.6 (237) | Free | Business |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*