# USEFCU Mobile — user reviews

> 15 indexed App Store user reviews of USEFCU Mobile by US Employees OC Federal Credit Union, rated 4.83/5 from 864 ratings.

- Source: https://appshunter.io/ios/app/usefcu-mobile/id1606024846/reviews
- App overview in markdown: https://appshunter.io/ios/app/usefcu-mobile/id1606024846.md
- Rating breakdown: 5★ 768 · 4★ 65 · 3★ 18 · 2★ 3 · 1★ 10

## What do users think of USEFCU Mobile?

Overall sentiment: negative

**Pros**

- 👍 Great online bank
- 👍 Useful and saves time

**Cons**

- 🐛 Alerts disappearing
- 🐛 Glitching and freezing
- 🐛 Can't find or do anything needed
- 🐛 Can't make mobile deposits
- 🐛 Slow to load
- 🐛 Loss of features

**Commonly reported bugs**

- Alerts disappearing
- Can't make mobile deposits
- Can't access online statements
- Slow to load
- Glitching and freezing

**Most requested features**

- Mobile deposit option
- Online statements access
- Improved user-friendliness

## Most critical reviews (10 lowest-rated)

### 1/5 — Alert Issue

*2024-10-05*

The app is fine mostly, but recently I’ve noticed my alerts keep disappearing. I ran out of funds in one account and accumulated overdraft fees because I assumed the alert I set would notify me. When I checked it was gone, so I set up a new one - I checked just now and that new alert is gone, I had to set it up again.

### 1/5 — Worst app ever

*2022-05-19*

This app is constantly glitching and freezing. Do better.

### 1/5 — App is trash

*2022-03-11*

This is app is garbage. Can’t find or do anything I need through it. No statements, no mobile deposit, etc. Contemplating switching banks due to the inconvenience.

### 1/5 — New App

*2022-02-11*

Please get it together on this new app!  You have really inconvenienced my life!  I guess I’ll have to revert to snail mail to pay my bills

### 1/5 — Why release an unfinished app.

*2022-02-08*

Can’t make mobile deposits or external transfers.  I don’t live close enough to a Credit Union to be able to cash checks in person so that’s why I relied on the mobile deposits.  They should have just kept the old app running until they finished this one.

### 1/5 — Bad app

*2022-02-07*

The old app was fine and then it had to change. This new one is very slow to load and it doesn’t have a mobile deposit icon like in the picture in the App Store. Visually it’s better than the old one, but functionally it’s bad.

### 1/5 — Terrible

*2022-02-04*

This app is awful they went 100 steps backwards.

### 1/5 — Loss of features

*2022-01-29*

Credit score no longer visible, can’t access online statements, not user friendly.

### 2/5 — Can’t make mobile deposits

*2022-02-13*

After three weeks I still can’t make mobile deposits. The app is not extremely user friendly and while I have multiple debit cards the app says I have none. I do not like the new app. Not at all. 
I live hundreds of miles away ajd need mobile deposit and the other features to be available to me. This is my main credit union and I don’t want to change but if I can’t perform mobile deposits I may have to.

### 5/5 — Great online bank!

*2024-07-09*

Fast and helpful to use! Great job with updates!

## Most praised reviews (5 highest-rated)

### 5/5 — Muy útil

*2024-01-25*

Me ahorra mucho tiempo en ir al banco

### 5/5 — When it works

*2022-09-03*

When it works it is great.

### 5/5 — New update

*2022-08-19*

The new update is garbage. Now I can’t even get into the app.

### 5/5 — Can’t deposit checks

*2022-03-15*

Why’d you bother.

### 5/5 — Mala mala mala

*2022-02-08*

No sirve la nueva ap batallo mucho cada vez que salgo y luego quiero entrar ya no me deja y el nombre y el pin  es el correcto

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*