# User Centre + > Videotron customer account management for billing, data, and internet usage. (iPhone/iPad app by Videotron Ltee.) - Source: https://appshunter.io/ios/app/user-centre-plus/id848350940 (this page in markdown: same URL + `.md`) - Developer: [Videotron Ltee](https://appshunter.io/developer/571329159) - Category: Utilities - Price: Free - Rating: 1.15/5 from 2,251 App Store ratings · 113 written reviews indexed - Age rating: 4+ - Requires: iOS 12.4 · 5 MB - Languages: English, French - Released: 2014-05-01 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/user-centre-plus/id848350940/reviews.md ## What is User Centre +? As a Videotron customer, you can easily check your invoice balance and track your Mobile data and Internet usage. Available for mobile and tablet, this free tool will simplify your life! • Check your invoice balance, set up automatic payments and choose how you get invoiced. • Track your Mobile data usage and history. Plus, manage your Data Add-ons. • Monitor your Residential Internet usage. Already got a Customer Centre account? Log in to the User Centre + app using the same username and password. Are you a new user? Register in a few easy steps and enjoy all the app’s features! Are you a HELIX customer? Log in to My Account https://moncompte.videotron.com/ to manage your Helix services and invoice. ## Key features - Check invoice balance - Track mobile data usage - Monitor internet usage - Set up automatic payments - Manage data add-ons ## Recent user reviews (10 of 113) All indexed reviews: https://appshunter.io/ios/app/user-centre-plus/id848350940/reviews.md ### 1/5 — Crash *2026-08-20, version 2.7.0* Elle ne fonctionne pas du tout. ### 1/5 — App is trash *2026-08-16, version 2.7.0* The app is lagging, you can’t even access anything not even your bill, or your account information, it laggs and says error. I’m a new videotron client and that is definitely a turn off ### 1/5 — Catastrophique *2026-08-14, version 2.7.0* Ils ont réussit l’exploit d’avoir la pire application depuis ma naissance. J’ai des clignotement de black screen, des crash au moment d’essayer de me connecter, des déconnexions, aucune mémoire, tout les textes ont écris “error”, etc. J’ai jamais vu une app avec autant de problème, au point que j’en rigole énormément. Vous serez obligé de passer par internet plutôt que l’app pour vous visualiser votre compte. Cerise sur le gâteau, Vidéotron ne permet pas d’avoir plusieurs service sur le même compte, donc vous devez avoir 1 compte par service avec plusieurs factures individuel. Une des pire entreprise sur l’aspect UX. ### 1/5 — Ridicule *2026-08-13, version 2.7.0* 4 ans sans mise à jour de l’application! Elle ne fonctionne plus , et rien est fait ? Y’a une autre app qui l’a remplacer et on nous l’a pas mentionné quoi? Voyons donc 💀 ### 1/5 — Experience d’utilisateur *2026-08-10, version 2.7.0* Plusieurs points à améliorer. 1- Écran d’accueil doit montrer un Dashboard d’utilisation des données avec graphiques et aperçu global des services. 2- Améliorer la performance de l’application. 3- La navigation doit être plus fluide. 4- Correction des bugs 5- Organiser les différentes sections. ### 1/5 — Horrible *2026-08-08, version 2.7.0* This app is so bad its embarrassing ### 1/5 — Médiocre *2026-08-06, version 2.7.0* Beaucoup de bugs. Log in très problématique ### 1/5 — Mauvais Appli *2026-08-05, version 2.7.0* 👎🏾👎🏾👎🏾👎🏾 ### 1/5 — Ne fonctionne pas *2026-07-31, version 2.7.0* Cette application ne fonctionne pas. Elle ferme quand j’essaie de l’ouvrir. ### 1/5 — Impossible de se connecter *2026-07-31, version 2.7.0* On s’attendrait a une app efficace pour une entreprise qui offre des services numeriques. ## Frequently asked questions about User Centre + ### What is User Centre +? User Centre + is a free utility app for Videotron customers to manage their accounts. It allows users to check invoice balances, track mobile data and internet usage, and set up automatic payments. ### Is User Centre + available on all devices? User Centre + is available for both mobile and tablet devices. It is designed to simplify account management for Videotron customers on the go. ### How do I log in to User Centre +? If you already have a Customer Centre account, you can log in to the User Centre + app using the same username and password. New users can register within the app. ### Can I manage my HELIX services with User Centre +? No, HELIX customers need to log in to My Account at https://moncompte.videotron.com/ to manage their HELIX services and invoices. User Centre + is for other Videotron services. ### What is the rating for User Centre +? User Centre + has a rating of 1.2 stars from 2,251 ratings. This indicates a significant portion of users have expressed dissatisfaction. ### When was User Centre + last updated? The latest version of User Centre + is 2.7.0, which was last updated on April 27, 2022. The app was initially released on May 1, 2014. ### What is the age rating for User Centre +? User Centre + has an age rating of 4+. This means it is suitable for children aged 4 and older, with no mature content. ## Version history (last 1 release) ### 2.7.0 — 2022-04-27 This update brings a biometric authentication to the app and a simplified browsing to improve your experience. ## More apps by Videotron Ltee - [COMMaffaires Mobile](https://appshunter.io/ios/app/commaffaires-mobile/id1361612952) - [Helix Fi](https://appshunter.io/ios/app/helix-fi/id1440633316) - [Helix TV](https://appshunter.io/ios/app/helix-tv/id1440633931) - [illico+](https://appshunter.io/ios/app/illico-plus/id1496336665) All apps by Videotron Ltee: https://appshunter.io/developer/571329159 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*