# Userlytics — user reviews > 124 indexed App Store user reviews of Userlytics by Userlytics Corporation, rated 4.70/5 from 3,006 ratings. - Source: https://appshunter.io/ios/app/userlytics/id1438614608/reviews - App overview in markdown: https://appshunter.io/ios/app/userlytics/id1438614608.md - Rating breakdown: 5★ 2,472 · 4★ 298 · 3★ 102 · 2★ 38 · 1★ 96 ## What do users think of Userlytics? Overall sentiment: neutral **Pros** - 💰 Easy money - 📊 Useful for improving products - 🎉 Fun and enjoyable experience - 👍 User-friendly app **Cons** - 🐛 Frequent crashes and glitches - ⏰ Invitations at inconvenient times - 🚫 Difficulty qualifying for tests - 🔍 Lack of transparency in rating system - 🔌 Upload issues and lost progress **Commonly reported bugs** - App crashes on launch - Prototype crashes during tests - Inability to sign up or log in - Constant disconnection from VPN **Most requested features** - Improved audio test support - Ability to view and resubmit failed tests - Better notification system for available tests - More consistent test availability ## Newest reviews (10 of 124) ### 2/5 — Ironically bad UX *2025-09-10, version 4.1.9* For a user testing app there are some weirdly bad bits of UX. The test invitations screen only occasionally works, and nothing shows when you don’t have available tests. Considering the issues with loading invites; just having some placeholder text to say “you have no invites” would save LOADS of time and annoyance. ### 2/5 — Good concept, frequent issues *2025-05-24, version 4.1.8* The app has a nice design and concept, but after completing a number of tests on the app, I’ve experienced too many issues. I have definitely experienced more problems as a tester here than I have on other comparable user testing websites. Even when you do everything perfectly, with a powerful phone that is fully updated and a fully updated app, it’s not uncommon to experience issues mid test that caused the test to fail, wasting your time as a tester. Among other things, I think the app is probably too resource intensive. It’s also unfortunately been my experience that the app and platform typically blame the users when things go wrong, including through irrelevant and incorrect accusations or error messages, when the issue really was the fault of the platform itself. Overall, I wouldn’t recommend Userlytics to others- look for different user testing platforms with more consistent performance. ### 2/5 — Only Works for A Day *2025-02-08, version 4.1.8* This app works when freshly downloaded, but within a day, it will no longer show any available tests. The only way to see available tests is to delete and reinstall, so I only do that when I can see there is an available mobile test from the computer. Very frustrating. ### 5/5 — Enjoyable experience *2025-02-05, version 4.1.8* I got the chance to test through Ipsos iSay and I really enjoyed the experience and hope that I can join the program and do more. I really enjoyed the experience as I enjoy researching topics and learning new skills. I hope to do more with you soon. ### 5/5 — Awesome *2024-12-19, version 4.1.8* The conversations are the best! I love Userlytics and the opportunity to contribute to making the world a better place! Thank you!! ### 5/5 — Lloyds survey *2024-12-18, version 4.1.8* It was good and simple but didn’t receive any points for it ### 5/5 — Easy to use and very well paid *2024-12-10, version 4.1.8* I enjoying doing surveys on UserLytics. They are well thought out, easy to use / understand and best of all well paid. ### 5/5 — Genial *2024-10-18, version 4.1.7* Una experiencia muy buena ### 4/5 — Prototype crashed *2024-08-23, version 4.1.7* Prototype crashed after first question and the was no way to reload the site. Suggestion: always include the prototype url in every test so it can be reloaded. ### 1/5 — App errors constantly after completing a review *2024-05-20, version 4.1.7* I have wasted several hours of my time now completing reviews only for an error to be shown at the end of a 30 minute session. I give up on this, cutting my losses ## Most critical reviews (10 lowest-rated) ### 1/5 — SUPER LOW FREQUENCY *2026-08-18, version 4.2.8* all they need is super high frequency and they’ll be good ### 1/5 — CaNT sign up *2026-02-18, version 4.2.4* Horrible you can’t even sign up thought it was a one time thing I kept waiting such a waste of time ### 1/5 — Broken app *2026-02-04, version 4.2.4* You can commit an hour of your time to a test only for it to error out on upload without any option to retry upload. Ridiculously bad experience. ### 1/5 — Glitchy! Have attempted surveys and simple things do not work *2026-01-30, version 4.2.4* I’ve attempted a few surveys but have encountered issues including codes not working and microphone not picking up my responses. My phone works perfectly well in any other situation and I’m highly computer/ tech literate so I’m inclined to say it’s not a glitch at my end. ### 1/5 — Dishonest *2025-10-01, version 4.2.1* The app has many technical issues, and their rating system was recently revised. You can spend half an hour on a test, answer every question carefully, and as soon as you submit it, you're automatically rated 1/5 stars. It's impossible for them to have reviewed a half-hour-long video instantly. UserTesting is much better and more honest. I won't waste my time on this dishonest company anymore. ### 1/5 — Glitch faulty app *2025-09-10, version 4.1.9* The app glitches and kicks you out of your surveys. There is a huge lag in speed. I did the entire survey just to be told it had timed out . My time was wasted and I didn’t get paid. I will only do surveys online from now on. Beware of this app ### 1/5 — Regular dupes *2025-08-18, version 4.1.8* More often than not surveys crash at the last question. Leaving you not getting paid whilst having answered the questions. It feels like dupes are happening more and more often. Pages crash at the very end, leaving you not being able to finish the survey nor restart. So there’s no record of completion and you won’t get paid. But you’ve answered the questionnaire, so it feels like a dupe, scammed out of input. ### 1/5 — VPN problems *2024-12-04, version 4.1.7* I disconnected my vpn but the app still thinks I’m connected ### 1/5 — Stopped working *2024-10-02, version 4.1.7* Used to be great, but the app will no longer upload my videos after I complete a test; it has become a waste of time ### 1/5 — Not Good *2024-08-02, version 4.1.7* They’re liars, schemers, and do not deserve adequate assistance. Trust me, avoid these guys. ## Most praised reviews (10 highest-rated) ### 5/5 — User feedback made easy *2026-08-24, version 4.2.8* Userlytics has been a great tool for generating some additional income. Their interface is extremely easy to use and makes it easy for me to submit reviews for evaluation. Really appreciate the quality of the application. ### 5/5 — Interesting *2026-07-01, version 4.2.7* Easy to use and complete online studies. Wish the frequency of the studies were higher ### 5/5 — A High-Impact UX Research Ecosystem: Advancing Insight, Precision, and Real-World Product Intelligen *2026-06-27, version 4.2.7* Userlytics represents a sophisticated and forward-thinking approach to usability testing—one that meaningfully bridges the gap between user behavior and actionable product intelligence. My experience with the platform has been consistently engaging, not only in terms of task execution but also in the depth of analytical thinking it cultivates. It is rare to encounter a system that so effectively transforms distributed user participation into structured, high-value insight for organizations across industries. What sets Userlytics apart is the intentional diversity embedded within its testing opportunities. Each session introduces a distinct digital environment—ranging from healthcare interfaces and enterprise workflows to consumer-facing platforms and emerging technologies. This variability requires a high degree of cognitive flexibility and reinforces the importance of situational awareness in UX evaluation. Rather than encouraging passive feedback, the platform promotes active, critical engagement, where each observation must be contextualized, justified, and aligned with user-centered design principles. The platform’s usability reflects a mature and well-executed design philosophy. Navigation is intuitive, session flows are logically structured, and instructions are presented with clarity and purpose. These elements reduce unnecessary cognitive load, allowing testers to focus on meaningful evaluation rather than procedural friction. From a research integrity standpoint, this is particularly significant—it ensures that insights are derived from authentic interaction rather than confusion or misinterpretation of task requirements. Beyond usability, Userlytics excels in fostering analytical discipline and professional growth. Each test becomes an exercise in applied reasoning: identifying friction points, assessing information architecture, evaluating accessibility, and proposing improvements grounded in real user behavior. Over time, this repeated exposure sharpens one’s ability to think systematically about design, scalability, and operational efficiency. In my own work—particularly within healthcare systems, AI-assisted workflows, and user navigation challenges—this has translated into more precise evaluations and more effective solution development. From an organizational perspective, Userlytics functions as a dynamic feedback infrastructure. It enables companies to capture nuanced user insights that often remain invisible through internal testing alone. This externalized perspective is critical in today’s landscape, where user experience directly influences trust, adoption, and long-term retention. By facilitating this continuous feedback loop, Userlytics empowers organizations to iterate more intelligently and align their products more closely with real-world user needs. Equally noteworthy is the platform’s implicit emphasis on accountability and quality. Testers are encouraged to provide thoughtful, well-reasoned input, which elevates the overall standard of contributions. This creates a mutually beneficial ecosystem: organizations receive higher-quality insights, and contributors develop sharper analytical and communication skills that extend beyond the platform itself. In summary, Userlytics is not simply a usability testing tool—it is a high-integrity research environment that cultivates insight, precision, and professional growth. It has played a meaningful role in refining my ability to evaluate complex systems, communicate actionable feedback, and approach problem-solving with a user-centered and systems-level mindset. I look forward to continuing to contribute within this ecosystem and to further aligning my work with its mission of advancing digital experience through evidence-based insight. ### 5/5 — App *2026-04-22, version 4.2.5* I think the app is pretty amazing ### 5/5 — Recommend *2026-01-04, version 4.2.3* I enjoy userlyrics and thank you ### 5/5 — Very seamless *2025-12-10, version 4.2.3* Easy going thanks for this easy test ### 5/5 — Coolest app *2025-11-13, version 4.2.3* I love giving opinions and doing busy tasks that I think would be of use. This app allows me to be part of making experiences better. And I get paid! So cool! ### 5/5 — First website test n answer *2025-06-19, version 4.1.8* Went well was for 5$ I just finished. Make sure you read every word in order and pay attention to detail! Other than that I have no issues I love this it’s fun and I stay busy. ### 5/5 — Good chance to improve their products. *2025-04-22, version 4.1.8* I had the opportunity to use Userlytics, and I think it’s a great platform that allows people to share their honest opinions. I recently took part in a survey about buying jeans, where I got to express what I look for when shopping and what I prefer. It was a good experience because they really cared about what we, as users, want. It felt nice to know that our input could help improve products. ### 5/5 — Fun opportunities *2025-04-09, version 4.1.8* Userlytics has been a fun opportunity to express my opinion on services and products as well as the opportunity to earn extra money. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*