# UserTesting — user reviews > 701 indexed App Store user reviews of UserTesting by UserTesting, rated 2.80/5 from 2,408 ratings. - Source: https://appshunter.io/ios/app/usertesting/id1485452102/reviews - App overview in markdown: https://appshunter.io/ios/app/usertesting/id1485452102.md - Rating breakdown: 5★ 725 · 4★ 251 · 3★ 204 · 2★ 179 · 1★ 1,049 ## What do users think of UserTesting? Overall sentiment: neutral **Pros** - 💰 Good side income - 🤑 Decent pay for tests - 🤗 Fun and interesting tests - 🤝 Reliable payments **Cons** - 🤯 Frequent disqualifications - 🐛 App crashes and bugs - 🕰️ Long wait times for test approval - 🤖 Poor customer support **Commonly reported bugs** - Login issues and account creation problems - Inability to upload test recordings - Inconsistent app performance across devices - Outdated app versions not supported **Most requested features** - Notification system for new tests - Ability to filter tests by device - More transparency on rating system - Improved test screening process ## Newest reviews (10 of 701) ### 2/5 — Scam *2026-09-07, version 10.47* Super confused on why almost all of them don’t work and still waiting for my $3. Waste of time in my opinion. ### 4/5 — It’s pretty good *2026-09-01, version 10.47* Can waste a lot of time if you don’t qualify for the surveys, but if you do, then you get to give your input and be really helpful with all of these companies. Doesn’t seem like there’s any more human help when you need assistance :( ### 4/5 — Screen Broadcasting *2026-08-26, version 10.47* I can rarely get this to work ### 1/5 — Funktioniert nicht *2026-08-19* Es ist so komisch - ich kann mich in der App nicht einloggen im Web aber schon. Da steht immer, dass meine E-Mail nicht existiert. Als ich den Support anschreibe, meinten die auch, mein Account mit der E-Mail existiert nicht. Aber ich mache bereits Tests und werde auch Ausgezahlt…. Keine ahnung. Naja, wenigstens funktioniert es im Web :-) ### 5/5 — Great variety of tests *2026-08-18, version 10.47* Enjoy giving feedback on a wide variety of topics! Plus earn a little incentive. Fun to do and beneficial. ### 5/5 — Very professional and well paid. *2026-08-18, version 10.47* I have been doing tests for over three years now and have earned a decent amount of money in that time. I have had times when I haven’t been able to do many tests but it does pick up again if you persevere. Payments have always been made on time. ### 1/5 — Sign in problem *2026-08-17* The worst sign in system ever. Doesn’t accept the password. When I changed the password also doesn’t accept it. Isn’t it an irony that UserTesting itself has a users interface problems??? ### 1/5 — Joke *2026-08-12, version 10.47* This app just feels deceiving. First, you "apply" to be on the platform. Then, if approved, you receive tasks to "qualify" for—and yet you have to go through another qualification process. 99% of the time, I didn't qualify for even the most basic, random tests. The qualification process for each test is just a guise to collect the exact data they're looking for anyway, so you're already giving them what they need for free. Then they just say, "Sorry, you don't qualify for this," and reject you. Trash. ### 1/5 — Application bloquée *2026-08-10, version 10.47* Je suis bloquée dès la page « passer un test » … impossible d’utiliser l’application. ### 1/5 — Scam! Don’t waste your time! *2026-08-08, version 10.47* This is another one of those BS apps saying you’ll make money doing quick simple surveys and it’s all a joke. I have done between 50-60 surveys and I get damn near through the whole thing just for them to cut me off at the last minute and say the survey isn’t a fit for me. So they are getting all the info they want without paying you more than 10 cents for your time, and that’s if you’re lucky! They have you do all these BS surveys to create your profile and this is supposed to match you up with surveys that are right for you but it doesn’t. It just waste more of your time and gets all your info and still gathers the “data” they are looking for. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sooo buggy *2026-09-06, version 10.47* Can’t actually access surveys/tests most of the time, platform does not remove tests that I have already not qualified for, keep receiving repeat screeners. Why fill out profile information only to receive so many that I clearly do not qualify for? The payout for time spent here is clearly not worth it. ### 1/5 — Good concept, bad app *2026-09-04, version 10.47* Lost so much money on tests not loading, tests not working, support are useless in these situations. SORT OUT THE APP. ### 1/5 — Waste of time *2026-09-03, version 10.47* Just like other users, it just says something about having all the information they need, I’ve tried to qualify for about 60 test by now, and i haven’t qualified for a single one, not only that, but sometimes there is 9 screening questions, and you’ll get to the 8th one, and it’ll say what i wrote before, so now you wasted a good 5 minutes for nothing, this is a scam. ### 1/5 — So many bugs. *2026-09-02, version 10.47* I’ve missed out on AT LEAST $100 worth of opportunities because the app is constantly giving me “Something went wrong” errors, glitching out in the middle of tasks /surveys, or ending my session in the middle of a task when the task involves opening a separate app or website. I’ve tried to contact support multiple times and beyond the first email telling me my ticket is being reviewed, nothing and no one has gotten back to me. I’ve tried clearing cache and constantly make sure my phone and app are up to date. The fact it takes 2 weeks to see payout sucks in the first place. Conveniently, I generally experience the most bugs when trying to complete tasks with larger payouts (anything over a single dollar). ### 1/5 — Non functional *2026-08-31, version 10.47* This is a waste of time. Location test doesn't work. Tests have "please try again" errors constantly" ...,overall another quick money app that is very misleading due to lack of functionality. ### 1/5 — Time waster *2026-08-28, version 10.47* Continuously removed payments stating you did not follow instructions. Waste of time! At minimum provide half the payment for your the time it took vs completely recalling due to your “opinion”. ### 1/5 — WON’T EVEN LET YOU TEST *2026-08-26, version 10.47* For whatever reason these guys look for an excuse to make you stop taking a test and not letting you test. Such a scam ### 1/5 — This app *2026-08-22, version 10.47* Sucks ### 1/5 — Horrible (teen review) *2026-08-22, version 10.47* The practice test video never loaded and I couldn’t even start any tests. This is a scam ### 1/5 — never received payment *2026-08-19, version 10.47* im insanely annoyed I did a 20 min long test for 5 bucks and didn’t even get paid😑 ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-09-09, version 10.47* Good for a little side hustle, sometimes struggle with application integration on location verification on mobile - but other than that, peachy way to earn money by providing benefit to others. ### 5/5 — Great side hustle *2026-09-02, version 10.47* I love this app, in about a year I have made about $700… lately the app has been disappointing for some of the test require location checks but the app won’t allow my iPhone to do one which causes me to lose the test which is almost all the test except test required to do on the pc where I am able to complete a location check….. what’s the problem with doing a location check on the iphone ### 5/5 — Fun tests and a great side income *2026-09-01, version 10.47* I’ve been using UserTesting for a few months now and have really enjoyed it. Most of the tests are interesting and fun, and I like feeling like I’m part of a community helping improve different websites, apps and experiences. It’s also a great way to spend some free time while making a little extra cash. Overall, it’s been a very positive experience for me. ### 5/5 — Easy Money *2026-08-31, version 10.47* I love the fact that they actually pay you for you time and opinions and payout is very fast ### 5/5 — The best side hustle *2026-08-29, version 10.47* Of all the side hustles I have tried UserTesting is my most successful and reliable for me. I see a lot of people complaining about not receiving tests but you have to know tests in on availability basis and you have to check constantly, and no tests is guaranteed. I love this company!! It deserves higher ratings for sure! ### 5/5 — Best *2026-08-27* I love it ### 5/5 — AE *2026-08-25, version 10.47* Best site for users to get honest reviews ### 5/5 — Passive Income *2026-08-22, version 10.47* One of my favorite survey apps. Super easy to make money during downtime. I sometimes take tests when bored or to kill time. Have made $700 since the year started. Some of the tests that require UserZoom don’t always works but I’ve never had an issue with receiving money for the tests performed. Great app. ### 5/5 — Dee *2026-08-19, version 10.47* I love the platform and apart from the payment option it’s great to know of ideas out there from people and to be a part of it it’s a blessing and a pleasure ### 5/5 — Good company lots of tests *2026-08-19, version 10.47* I have been testing here for over a year. Good tests, fair pay and quick consistent payments for users. In 14 days I get paid including over weekends. A good fair deal I enjoy doing the tests! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*