# UserZoom Surveys > Mobile survey participation app for registered online panel members. (iPhone/iPad app by UserZoom.) - Source: https://appshunter.io/ios/app/userzoom-surveys/id621444530 (this page in markdown: same URL + `.md`) - Developer: [UserZoom](https://appshunter.io/developer/412848940) - Category: Business - Price: Free - Rating: 3.00/5 from 119 App Store ratings · 134 written reviews indexed - Age rating: 17+ - Requires: iOS 13.0 · 13 MB - Languages: American English, German (Germany), European Spanish - Released: 2013-03-28 - Data updated: 2026-09-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/userzoom-surveys/id621444530/reviews.md ## What is UserZoom Surveys? UserZoom Surveys Tool allows you to run Mobile Surveys. UserZoom Surveys are under email invitation only. When you receive an email invitation link and select it, UserZoom Survey Tool app will automatically launch and let you complete the survey. In order to be invited to a survey, you have to be registered in an online panel. ## Key features - Participate in mobile surveys - Email invitation based - Automatic app launch - Complete surveys on mobile ## What do users think of UserZoom Surveys? Overall sentiment: negative **Pros** - 👍 Easy to use - 💰 Pays well for tasks - 📲 Convenient mobile app - 🤝 Trustworthy company **Cons** - 🐛 App crashes or freezes - 🤯 Disqualification issues - 🔌 Compatibility problems with newer iOS versions - ⏱️ Slow or unresponsive - 🤔 Unclear instructions **Commonly reported bugs** - App not opening or loading surveys - Survey data not submitting properly - Repeated disqualifications without explanation **Most requested features** - Update app to support latest iOS versions - Improve stability and reliability - Provide better instructions and guidance - Offer more survey opportunities ## Recent user reviews (10 of 134) All indexed reviews: https://appshunter.io/ios/app/userzoom-surveys/id621444530/reviews.md ### 1/5 — What an embarrassment *2026-09-03, version 22.3.28* The user experience with this is just horrid. It took me just as long to upload my results as it took to take the 20 minute survey. I had to hit retry to submit probably over 100 times to get it to fully submit my work. I would not want this on my resume ### 1/5 — Rarely works *2026-05-20, version 22.3.28* I use this with usertesting as some tests require you to open the test in user zoom - it almost never works, it keeps telling me to ensure I have the app installed (which I do), and then on the occasions it does work, about half the time, the tests don’t upload - its super frustrating as it’s a waste of time and you don’t get paid for it. ### 1/5 — Wasted my time and doesn’t submit *2026-04-30, version 22.3.28* I spent good time doing a user research task and going through every section, reporting as I went. When it comes to submitting the results the app just freezes on a white screen and never finishes. Every time I open the app it asks me if I would like to finish the task but then just goes into the white screen. A complete waste of my time. ### 1/5 — Continually Fails *2025-11-20, version 22.3.27* App loads. Survey starts. Blue arrow with instructions shows, then the screen stops responding. Just a twirl in the middle and a dim screen without the arrow or any options out but to delete the app. Tired of it. YOU’RE not fixing it either. iPhone SE3 18.6 iOS ### 1/5 — Disgusting *2025-10-22, version 22.3.27* It never opens up on any platform , does jot identify links for invitation. i wish all other companies stop theor venture with User Zoom ### 1/5 — Haven’t gotten it to work yet *2025-09-12, version 22.3.27* The title says it all. ### 1/5 — BE CAREFUL PEOPLE - WARNING!!! *2025-08-22, version 22.3.27* This app is highly intrusive! And outright dangerous to every aspect of your privacy! AVOID!!! ### 1/5 — Continually Fails *2025-08-15, version 22.3.27* App loads. Survey starts. Blue arrow with instructions shows, then the screen stops responding. Just a twirl in the middle and a dim screen without the arrow or any except or options!!!! Tired of it. YOU’RE not fixing it either. iPhone SE3 18.6 iOS ### 1/5 — Still not updated to iOS 18… *2025-05-12, version 22.3.27* Come on, fix the app ### 1/5 — Unreliable. Waste of my time! *2025-04-03, version 22.3.27* I get partway through a survey, then ‘connection lost’, yet other apps are fine. Sort it out! ## Frequently asked questions about UserZoom Surveys ### What is UserZoom Surveys Tool? UserZoom Surveys Tool is a mobile application designed to allow users to complete surveys they are invited to via email. It automatically launches when you select an email invitation link, providing a seamless experience for survey participation. ### How do I get invited to a survey? To receive survey invitations, you must be registered in an online panel. Once registered, you will be sent email invitations with links that, when selected, will launch the UserZoom Survey Tool app for you to complete the survey. ### Is this app free to use? Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees associated with participating in surveys through this tool. ### What are the main benefits of using this app? The app offers a convenient way to participate in mobile surveys directly from your smartphone or tablet. It streamlines the process by automatically launching the survey upon clicking an email invitation, making it easy to share your feedback. ## Version history (last 5 releases) ### 22.3.28 — 2026-01-27 Bug fixes and stability improvements ### 22.3.27 — 2024-11-06 Bug fixes and stability improvements ### 22.3.26 — 2024-09-30 Bug fixes and stability improvements ### 22.3.25 — 2022-09-22 Bug fixes and stability improvements ### 22.3.6 — 2022-07-25 Bug fixes and stability improvements ## Apps similar to UserZoom Surveys | App | Rating | Price | Category | | --- | --- | --- | --- | | [uTest](https://appshunter.io/ios/app/utest/id1492960703) | 3.0 (50) | Free | Business | | [Userlytics](https://appshunter.io/ios/app/userlytics/id1438614608) | 4.7 (3,006) | Free | Business | | [MUIQ Survey App](https://appshunter.io/ios/app/muiq-survey-app/id1229374890) | 1.8 (32) | Free | Business | | [PlaybookUX](https://appshunter.io/ios/app/playbookux/id1491481687) | 1.0 (4) | Free | Business | | [testNow - Crowdtesting](https://appshunter.io/ios/app/testnow-crowdtesting/id1386826134) | 4.7 (65) | Free | Business | | [Lookback Participate](https://appshunter.io/ios/app/lookback-participate/id1465098893) | 3.3 (19) | Free | Business | ## More apps by UserZoom - [UserZoom Live](https://appshunter.io/ios/app/userzoom-live/id1518231205) All apps by UserZoom: https://appshunter.io/developer/412848940 ## Related topics [userzoom](https://appshunter.io/ios/topics/userzoom) · [userzoom surveys](https://appshunter.io/ios/topics/userzoom-surveys) · [userzoom live](https://appshunter.io/ios/topics/userzoom-live) · [celestial hymn book](https://appshunter.io/ios/topics/celestial-hymn-book) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*