# USIMS: Global eSIM for Travel — user reviews

> 91 indexed App Store user reviews of USIMS by Wone Sagl, rated 4.10/5 from 108 ratings.

- Source: https://appshunter.io/ios/app/usims-global-esim-for-travel/id1555283998/reviews
- App overview in markdown: https://appshunter.io/ios/app/usims-global-esim-for-travel/id1555283998.md
- Rating breakdown: 5★ 77 · 4★ 6 · 3★ 3 · 2★ 1 · 1★ 21

## What do users think of USIMS?

Overall sentiment: mixed

**Pros**

- ✈️ Convenient for international travel
- 👍 Easy setup and activation
- 🚀 Fast and reliable connection
- 💰 Affordable compared to carriers
- 🌍 Good coverage in multiple countries
- 📱 User-friendly app interface
- 💡 Flexible data plans
- ✅ Hassle-free alternative to physical SIMs
- 💯 Great for digital nomads
- 🌟 Recommended by creators/friends

**Cons**

- 💸 Expensive for some data packages
- ❌ Limited regional coverage
- ⚠️ Data limits not always clear
- 📉 Slow speeds after data cap
- 🚫 Not compatible with all phones
- 💳 Requires credit card/PayPal
- 🔒 Mandatory WhatsApp login
- 🤷‍♀️ Confusing to use
- 👎 Poor customer service
- 💰 High cost for small data amounts

**Commonly reported bugs**

- App crashes
- Unable to sign up/register
- eSIM not working/activating
- Connection drops
- Confirmation email not received
- Data not working
- SMS verification issues

**Most requested features**

- Add WhatsApp support for login
- More affordable data plans
- Unlimited data options
- Better customer support accessibility
- Allow payment via App Store
- Clearer disclosure of data limits/fair use

## Newest reviews (10 of 91)

### 2/5 — No hay senal en Mexico

*2026-04-04, version 1.53*

No funciona y Nadine me ayuda a que esto funcione

### 3/5 — I’m 50/50 here

*2025-12-18, version 1.42*

Before the new update it was working so well. Now it keeps dropping out of signal. Frustrated

### 1/5 — Worst esim provider

*2025-11-02*

Dont go for this, they only cheat. I recharged an esim with $15 but there was no data nothing on that sim and also, no help or support provided, no proper usage and installation points and no useful FQAs

### 1/5 — Does not go beyond the splash screen

*2025-10-18*

Title

### 1/5 — Sem suporte

*2025-08-07*

Não está conectando e nem recebendo SMS, depois acaba os dados sem tá ligado! O suporte não responde! Granda money loser

### 1/5 — Do not buy

*2025-08-02, version 1.34*

Holafly is much. Better they don’t steal your money like USIMS and Holafly has unlimited data wish I’d know about this before giving USIMS 200$ for 1 week of service seriously save your money and sanity

### 1/5 — Needs WhatsApp

*2025-07-21, version 1.34*

You need WhatsApp to log in despite initially showing that SMS is fine. A company that makes a Meta account necessary to sign up may sell your data. Avoid.

### 1/5 — Muito caro

*2025-07-16*

1Gb por 20 dólares… muito caro.

### 4/5 — Worked great but expensive

*2025-07-15, version 1.34*

When I was in Asia, I found that USims was the only eSIM that really gave me the best connection in Malaysia and Indonesia. However, it came at a high price, $15 usd for 1gb. Wish they had an unlimited data package.

### 1/5 — Do not use

*2025-07-06, version 1.34*

Poor support. Never worked. Seeking refund becomes impossible!

## Most critical reviews (10 lowest-rated)

### 1/5 — Stop before u finished your gigabyte

*2026-05-30*

They stop your service before u finished your gigabyte because I have purchased 20gb but I have finished only 9 and it’s no more now as I can see on my cellphone it’s used only 9 gb

### 1/5 — Samuel

*2026-05-23*

Péssimo atendimento ao cliente

### 1/5 — Absolute scam, be careful!

*2026-04-05*

Purchased their 5 day unlimited package. Turns out it was limited to 5GB per day, and then they slow you down to dismal slow speed! Contacted customer service and they had the audacity to gaslight me. Long story short, they did not disclose this would happen, and stated it was under “fair use”. I said what is fair use if you don’t have a disclosure. Horrible customer service which team that can’t tell the difference between GB and mbps! Stay away, plenty of competitors offering you better service!

### 1/5 — the ai is horrible i didn’t even get an e-mail with my confirmation of purchase to install my esim

*2026-03-28, version 1.51*

horrible app

### 1/5 — Stole my money

*2026-03-26, version 1.51*

My carrier not compatible and they will not refund me.

### 1/5 — Not working

*2026-01-31*

Recharged not working

### 1/5 — Mala

*2026-01-07, version 1.42*

No es compatible con iPhone 17 pro Max

### 1/5 — Me deixou na mão

*2025-12-18*

Rede de internet totalmente instável. Aplicativo cortou minha internet sem qualquer notificação prévia, sendo que há muita gigas disponíveis e contratei por dias ilimitados. Estou no exterior e totalmente desamparada devido à falta de sinal de internet.

### 1/5 — Very bad customer support

*2025-12-15*

The customer support is technically not strong and even after giving feedbacks they rebel saying it’s a problem at customers end. For android it doesn’t work. Referral does work! The app has plenty of bugs!!!!

### 1/5 — The worst

*2025-12-09, version 1.41*

The worst app

## Most praised reviews (10 highest-rated)

### 5/5 — Good not quite the cigar

*2026-04-09, version 1.53*

For me if you jumping to country to countries then yes this is perfect however I’m someone who doesn’t I go to place to place but months sometimes years so I need something more efficient that is an eSIM monthly however no matter where I go it just works no matter what country for one amount each month

### 5/5 — Good

*2026-04-03, version 1.53*

Good

### 5/5 — Excellent experience

*2026-03-25*

Cost-efficient data packs. The best part is that I can purchase a data pack anytime through this app, even without an active network connection or Wi-Fi, right after landing in a new country. I’ve never had to struggle to buy a new eSIM or worry about my data connection during my international business trips. The upgraded UI has also resolved all the previous technical glitches.

### 5/5 — Unlimited validity and simplified regions

*2025-12-12, version 1.41*

Love how the packages never expire with the new update, as long as I top up at least every 90 days. Simply amazing for frequent travelers. I love even more how you get a full region for the price of one country!

### 5/5 — Fast, simple, and reliable travel eSIM

*2025-10-27, version 1.38*

I used USIMS while traveling and was honestly impressed. Setup was super easy. Everything happens directly in the app, no QR code or manual steps. The connection activated within minutes and worked smoothly in multiple countries. Speeds were good enough for maps, streaming, and calls over WhatsApp. Prices are very reasonable for what you get, and I like that you can top up or switch countries instantly from the app.
Just note it’s data-only (no phone number), but for travel that’s all you really need. Overall, great experience and very convenient.

### 5/5 — A true lifesaver app. Wish I knew about it sooner.

*2025-10-21*

This app has been an absolute lifesaver. As someone who loves to travel often, having service on my phone is one of the last things that I want to have to think about. On my last trip to Morocco, I vividly remember how not having good service greatly affect affected my ability to navigate the city, make calls and post on social media. I am so glad to have found this app.

### 5/5 — Must try!

*2025-09-06, version 1.36*

USIMS makes international travel easy with fast, affordable, and hassle-free eSIM connectivity.

### 5/5 — Great experience

*2025-08-18, version 1.34*

USIMS was excellent to work with—professional, responsive, and very supportive throughout the process. I’d highly recommend them to anyone looking for reliable service.

### 5/5 — Best eSim app

*2025-08-18*

Super smooth app! Got my eSIM in minutes and it worked perfectly on my recent Bali trip. No stress about buying local SIMs or standing in airport lines. Coverage and speed were great everywhere I went. Totally recommended especially for South-East Asian countries!

### 5/5 — Great option for international travel

*2025-08-08, version 1.34*

I love using this app! It’s great and has tons of options for different countries

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
