# USO Volunteer Community — user reviews > 33 indexed App Store user reviews of USO Volunteer Community by United Service Organizations, Inc., rated 4.80/5 from 2,057 ratings. - Source: https://appshunter.io/ios/app/uso-volunteer-community/id1171492976/reviews - App overview in markdown: https://appshunter.io/ios/app/uso-volunteer-community/id1171492976.md - Rating breakdown: 5★ 1,798 · 4★ 170 · 3★ 43 · 2★ 16 · 1★ 30 ## What do users think of USO Volunteer Community? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient for logging hours - 🚀 Great for updates - 🚀 Useful and informative **Cons** - 🐛 Login issues - 🐛 Functionality problems - 🐛 Lack of access to other volunteers - 🐛 Inability to update hours **Commonly reported bugs** - Check-in process gets stuck loading - Dependents section not easily visible - Blank screen after login **Most requested features** - Allow short video uploads - Improve calendar functionality for shift signup - Restrict group access to managers/specialists - Remove email function for volunteers without rights ## Newest reviews (11 of 33) ### 5/5 — Great app *2017-08-24* Very convenient for logging hours, checking the calendar, and for signing up to volunteer. ### 5/5 — Very convenient *2017-08-22, version 1.2.1* The USO App is both useful and a great source for USO information and event scheduling. ### 5/5 — Great! *2017-08-09, version 1.2.1* Easy for use! ### 5/5 — Love the App *2017-07-31, version 1.2.1* I really like the convenience of reporting my hours through the app. ### 5/5 — Great. App *2017-07-26, version 1.2.1* Easy to use and set up volunteer hours. Also great for updates ### 5/5 — Great app *2017-06-30, version 1.2.1* Great app and easy to view and set up my volunteer days. ### 5/5 — Great app! *2017-06-19, version 1.2.1* Makes USO volunteering easy ### 4/5 — Useless app *2017-05-01, version 1.1.2* None of the functions that would be useful do not work! ### 5/5 — Easy to use *2017-04-08, version 1.1.2* Great app. Easy to use to schedule my volunteer. ### 5/5 — Good app *2017-04-07, version 1.1.2* Works great for the most part but on iPhone version the calendar isn't color coded when you got through it to website. It's all one color blue and hard to use. On computer and iPad app all is working fine ### 5/5 — USO Volunteer *2017-04-02, version 1.1.2* Easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot login *2020-08-26, version 1.9.1* Tried using the app since I’ve come back to the states. No luck with logging in with the app using both my email and phone number. Keeps saying my info is not in any authorized directory. I can login using the internet with no issue and even verified my profile settings were correct. Would prefer the app since it was easier to navigate and input hours. ### 1/5 — Issue *2019-05-20, version 1.5* I am trying to become a volunteer and I am trying to figure out what I need to do next. I was told to get the app and when u log on it does not say what my next steps are. I have emailed my POC where I am located and was told to uninstall and reinstall the app. I did that multiple times same blank screen when I log on. Please assist. ### 1/5 — Won’t let you update hours *2019-01-21, version 1.4.3* New update won’t let you add hours ### 1/5 — Can not log into app *2018-09-30, version 1.3.5* You can log into the app. It’s just keeps saying your not on a list. Your better off doing it on a desktop computer. You contact them and they say nothing is wrong or don’t respond. Best bet again just do it on a computer. ### 1/5 — Cannot Log In *2018-07-29, version 1.3.2* I have been waiting months to be transferred from the Hawaii USO to the San Diego location but aside from that, the app doesn’t even let me log in. I tried both my email and phone number and it says they are not found in the system -_- then I contacted their help desk all for someone to email back(spelling my name wrong too btw) they reset my account and now I can log in. Well first of all I didn’t need my account reset because I could log in just fine on a desktop. I needed help trying to figure out why I cannot log in using the app. Waiting to see if I’ll be able to log in once my transfer goes through but doubtful, on my desktop I can log in and see all my info from my previous location. ### 1/5 — Volunteer App *2017-01-05, version 1.1* I cannot access my account through the app. I receive a message every time saying that they can't find my information on file. ### 2/5 — Works when it wants to *2022-03-26, version 2.0.4* 1. The check in just keeps loading after you check in. Doesn’t work. 2. I would fix the place where you can add dependence. You don’t really see it. ### 3/5 — Activity Feed *2020-05-06, version 1.9.0* It would be very helpful if the app didn’t open up in the activity feed all the time. Moreover, the email function should be removed if the volunteer doesn’t have rights to send emails. It’s pointless, because the volunteer will get emails to their personal email anyway. Furthermore, groups should be only viewable by the Manager or Center Operations Specialist. Lastly, for the calendar, it should be much easier to volunteer for a shift. Instead of clicking on a date, selecting the shift, then going back to the calendar to only have to scroll down again to do the same process. Work smarter, not harder is the key concept. Thanks for your help with this matter. ### 3/5 — Bad update. You screwed this app up with the latest update. *2019-01-07, version 1.4.2* Can no longer look up other Uso volunteers in groups. Only shows myself. Hire programmers, that know what they are doing! Are you going to fix what you screwed up? ### 4/5 — App *2018-11-21, version 1.3.5* The USO is awesome but, I find it difficult at times to log in. That’s my only complaint. But I’m so glad there is an app😊 ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2023-01-01, version 2.0.7* I love the app. It is very easy to use. It would be nice if we could upload short videos (less than 30 sec-to-1 minute videos) ### 5/5 — Volunteer app *2020-05-01, version 1.8.0* Easy to use and friendly. ### 5/5 — Uso representative *2019-10-15, version 1.6.1* It is an honor to be able to serve our military members, current and retired! ### 5/5 — Supporting the troops *2019-09-17, version 1.5.4* It fills my heart with joy whenever I am able to volunteer at USO! ### 5/5 — Volunteer *2019-06-04, version 1.5.1* I enjoy being a volunteer 😇 ### 5/5 — Serving and having Fun *2019-03-02, version 1.4.4* Volunteering at the USO in San Diego has filled a void that I didn’t realize I had. I look forward to reviewing the calendar and having the flexibility to choose when and where I want to volunteer my time; knowing that I’m acknowledging those men, women and their families that serve our country. What could be better! ### 5/5 — USO app *2018-12-25, version 1.4.1* It’s very easy to use ### 5/5 — Volunteer Denver international airport *2018-11-03, version 1.3.5* What it easy and great app to use and wonderful place to volunteer at here in Denver Colorado at the Denver international airport and at the office ### 5/5 — USO *2018-07-15, version 1.3.2* Outstanding ! ### 5/5 — Easy to use *2017-10-07, version 1.2.1* Easy to log hours. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*