# USPS® AR — user reviews

> 63 indexed App Store user reviews of USPS® AR by United States Postal Service, rated 2.50/5 from 34 ratings.

- Source: https://appshunter.io/ios/app/usps-ar/id854046810/reviews
- App overview in markdown: https://appshunter.io/ios/app/usps-ar/id854046810.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 19

## Newest reviews (16 of 63)

### 3/5 — App

*2018-12-08, version 1.3.2*

I love the Christmas versions but it’s time for a new one.

### 3/5 — I got it to work!!

*2018-08-29, version 1.3.2*

But don’t ask me how. It isn’t the least bit intuitive. Somehow I manage to get the stars aligned just right. It was pretty cool, so if you’re having trouble, just keep trying!

### 2/5 — Make sure you turn your device

*2016-11-19, version 1.3.1*

…turn it side-to-side (horizontal) for this app to work, otherwise you'll want to uninstall this app post haste! Also, what's with the generic and so basic name? Kinda fun, kinda simple to use. Have at it, courtesy of the USPS!

### 1/5 — Hard to start app

*2016-11-18, version 1.3.1*

When I click the app icon I just see floating little circles. No menu! What do you have to do to start using the app?

### 1/5 — USPSAR

*2016-11-18, version 1.3.1*

Last year and the year before we had so much fun with this but this year it won't work. When I try to capture an image it says not for use with back camera. I went back to the App Store and found the same app for iPhone and it still won't work. Leave it to the government to take something simple and fun and make it unusable.

### 1/5 — Crashes, won't load

*2016-03-05, version 1.3.0*

Crashes, won't load

### 1/5 — Dumbest. Ap. Ever.

*2015-12-24, version 1.3.0*

I need package tracking.  Instead I get an ap that does the lamest thing ever.  This is not competing with UPS and FedEx.  This is not even competing with Hello Kitty.  This is someone's child or mistress being handed a lucrative but otherwise useless contract with taxpayer money. Sheesh.

We need a zero star rating for this.

### 1/5 — Not working

*2015-12-20, version 1.3.0*

Useles app. It will Say to align your artwork with brackets but all you SE is some circles bouncing from center and back with nothing else happening. 
Deleted!!!!

### 1/5 — Worthless

*2015-12-16, version 1.3.0*

What a complete waste of time. Completely non functional app.

### 2/5 — Was ok...until they changed something...

*2015-12-11, version 1.3.0*

What happen to the Peanut Gang??!  Used to be good. Now it's a gift wrapped box? 😕

### 1/5 — Useless App Crashes

*2015-12-05, version 1.3.0*

Running 7.1.2 and it closes a second after opening it.

### 1/5 — Crash

*2015-12-05, version 1.3.0*

Won't even open.

### 1/5 — Worthless

*2015-12-04, version 1.3.0*

Good it's free because it is totally worthless!

### 1/5 — Bug

*2015-12-02, version 1.3.0*

App won't even start, I try to open it and it just crashes right away, I already tried re installing.

### 1/5 — Wasted time

*2015-12-02, version 1.3.0*

Normal stamp prices then they actually charge you for shipping and handling (really?). I'll just stop off and buy some stamps when I need them. That's a half an hour of my life I'll never get back!

### 1/5 — Crash dummy

*2015-12-01, version 1.3.0*

Installed and all it does is crash constantly.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working not scanning

*2018-10-25, version 1.3.2*

There doesn’t seem to be any support for this app, too bad.

### 1/5 — Doesn’t Work

*2018-09-03, version 1.3.2*

Too bad it doesn’t work.

### 1/5 — Five thumbs down

*2018-06-07, version 1.3.2*

This app does not work.

### 1/5 — Does not work

*2018-06-07, version 1.3.2*

Waste of time. Better luck next time.

### 1/5 — Worthless

*2018-06-06, version 1.3.2*

This is the best app I’ve ever downloaded that never works.  I wish more apps wouldn’t work like this.

### 1/5 — Waste of my time.

*2018-06-05, version 1.3.2*

Doesn’t work.

### 1/5 — Rewrite the wrong!

*2018-04-06, version 1.3.2*

Well, the price is right (free), but otherwise it just doesn't deliver! Was looking for a little fun, but it only delivers 'junk mail'.

### 1/5 — Boo!

*2018-03-20, version 1.3.2*

You call that 'Augmented Reality'? Just a boring video of the post office introducing a stamp? Huh?

### 1/5 — Doesn’t work

*2017-12-06, version 1.3.2*

All that money on the beautiful ‘Irresistible’ catalog only to be failed in execution. Don’t send these to marketers without that hard judgement. USPS was starting to have a chance to reposition itself.

### 1/5 — USPS Digital Fail

*2016-11-20, version 1.3.1*

No  instructions on first use + couldn't get it to work on several images in mailer I received (about this app) = #USPSFail. Be very thought, poor execution.    Did they do ANY user testing before investing in this campaign?!?  Bad customer experience!

## Most praised reviews (10 highest-rated)

### 5/5 — Loved it

*2018-09-15, version 1.3.2*

Used the app with the new USA Philatelic catalog and loved it. Really neat to see info on the stamps. If you like stamps then it is neat.

### 5/5 — Works for me

*2018-08-31, version 1.3.2*

Clever app to show short videos about stamps when used with the USA Philatelic catalog. Works fine for me on an iPhone 7.

### 5/5 — Works great

*2016-11-19, version 1.3.1*

Works great I think the person below me is just too stupid to use their cell phone. Probably had it pointing at their face and wondered why it didn't do anything

### 5/5 — Way too cute  , no taxpayer money for this venture!

*2015-12-18, version 1.3.0*

A friend of mine with a Samsung Galaxy has problems with this app, but my iPhone has no troubles.  Noticed CynM saying USPS uses taxpayer $$ for these ventures. Totally false.  I'm a proud USPS employee and we stand alone with $0 taxpayer money. Do your homework CynM before running your lip. APP is too cute!!

### 5/5 — Yay USPS! (Yes, really, CynM!)

*2015-11-30, version 1.3.0*

I grew up with a dad who was a US postman. I am so proud of USPS for taking this bold marketing step into our current tech-infused way of life. Most folks fail to realize how amazing our federal postal system really is, even after all these decades, & how frequently we take it for granted. Additionally, people don't realize how close we come annually to, literally, losing our USPS mail delivery to our homes & businesses. The competitive parcel delivery market is working as a shining example of how free markets should work, and has caused USPS to step up their complacent game & create compelling marketing strategies & advertising. I, personally, am impressed with the app for my I-phone, the ease of use, & the classic design of the mailer (with well-loved Peanuts characters). I'm buying stamps today because of this marketing!! Relevant, time-saver for the holidays, AND entertaining to boot! Great job, USPS!!

### 5/5 — Fun!

*2015-11-26, version 1.3.0*

Perfect timing! Great app from USPS! The kids love it! They point out "daddy, there's another post office sign!"

### 5/5 — Fun!

*2015-11-22, version 1.0.0*

My 8 year old and I are both enjoying this app. It's easy to use. I am being told that I must pull over whenever he sees a USPS blue mail box!

### 5/5 — Cool APP

*2015-11-07, version 1.0.0*

I think this is really but I wish you could save the ones you have looked at to view again later.

### 5/5 — Misunderstanding about function

*2015-06-01, version 1.0.0*

I'm going to start addressing concerns expressed by other users:

1. This is NOT the primary USPS app. Use 'USPS Mobile' to track packages, find post offices,  determine prices, and other postal service related things. This app is a tech demo for a new ad service the USPS will be rolling out.

2. The USPS is self funded. No taxpayer money was 'wasted' in this tech demo.

As for the app itself, it works great! It's incredibly neat seeing A.R. Come to advertising. The tech demos I saw at the Postal convention in Anaheim were awesome. I can't wait for more integration with actual advertising, I am very impressed. Although more explanation should be provided in-app to limit confusion, and the interface could be more intuitive. Given that, I have not had a single problem using this app with the demo material I received, works as described. Hope this review helps!

### 5/5 — Awesome!!!!

*2014-12-17, version 1.0.0*

Embraces modern technology in a fun way. It definitely gets me thinking about where the closest USPS box is! Good work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
