# USPS Mobile® — user reviews > 2,196 indexed App Store user reviews of USPS Mobile® by United States Postal Service, rated 4.80/5 from 1,556,661 ratings. - Source: https://appshunter.io/ios/app/usps-mobile/id339597578/reviews - App overview in markdown: https://appshunter.io/ios/app/usps-mobile/id339597578.md - Rating breakdown: 5★ 1,371,442 · 4★ 104,183 · 3★ 33,928 · 2★ 12,818 · 1★ 34,290 ## What do users think of USPS Mobile®? Overall sentiment: negative **Pros** - 🚀 Lightning-fast app - 🔒 Robust security features - 👍 Convenient for tracking packages - 💡 Helpful informed delivery feature **Cons** - 🐛 Buggy and glitchy - 🔄 Constantly redirecting to website - 🤔 Confusing user interface - 🔍 Lacking package management features **Commonly reported bugs** - Tracking not working after updates - Unable to delete delivered packages - App crashes when trying to track - Inconsistent package status updates **Most requested features** - Allow renaming of tracking numbers - Implement stay-logged-in functionality - Add push notifications for package updates - Integrate more USPS services natively ## Newest reviews (10 of 2,196) ### 4/5 — 48 hours: *2026-08-13, version 5.36.42* After installation & it functions normally well! Entered yesterday’s priority mail envelope tracking number and the envelope is unaccounted for, already. ### 5/5 — Customer *2026-08-10, version 5.36.42* We get our package when we get our message 👍👍👀 ### 5/5 — Mobile App *2026-08-10, version 5.36.42* It keeps crashing not loading in correctly ### 3/5 — Mail on hold is absolutely excellent my SRQ team totally amazing 🇺🇸 *2026-08-10, version 5.36.42* 34241. Gets it correct every time👏❤️🌹 ### 3/5 — USPS *2026-08-09, version 5.36.42* I’m blocked for some reason ### 5/5 — I love the post office so much *2026-08-09, version 5.36.42* I love the post office so much ### 2/5 — Tracking not working *2026-08-09, version 5.36.42* Hello, I like your application since I do a lot of shopping online and it was working until now, I am expecting a package and I am concerned about where it is, please fix your package tracker! ### 4/5 — App *2026-08-09, version 5.36.42* Love this app ### 1/5 — Ms *2026-08-08, version 5.36.42* I’m trying to correct my informed delivery information and I’m stuck. Please help me ### 5/5 — Wonderful app. *2026-08-08, version 5.36.42* I love how I can get a summary each day of the mail that’s coming, with a picture and estimated delivery day. Everything works very smoothly, haven’t had any big glitches. ## Most critical reviews (10 lowest-rated) ### 1/5 — 1️⃣⭐️ *2026-08-13, version 5.36.42* Đang viết Very Disappointing Service I am extremely disappointed with USPS. My package was delivered much later than expected, and the overall service was terrible. The tracking information was not helpful, and there was little to no communication regarding the delay. This experience was frustrating and unacceptable. I expected much better service from USPS. The order was held and I was charged additional fees even though I had already paid for the item on eBay. I strongly recommend avoiding this service. The process is slow, frustrating, and there is a risk that you could lose both your money and your product. ### 1/5 — Useless *2026-08-12, version 5.36.42* Waiting for a package, says it's in the system, arriving late. Doesn't show where it's at in the "system". Tried to file a complaint within the app. All I got was an error message. ### 1/5 — Disappointed *2026-08-11, version 5.36.42* I’m still waiting for my lost iPhone 17 brand new provided serial and model number all I get is a monthly email sorry we have not located your lost package, I guess your company does this for a year and there goes that. The issue my apple find locates it at the distribution center at 7500 Roosevelt road, Forest Park Illinois 60130, I went there personally but all u find is security staff very rude so please do not ask me I’m never using the post office never again ### 1/5 — Fred2023 *2026-08-11, version 5.36.42* My email doesn’t show the mail for the day. It hasn’t been working for 11 days. hopefully you can help me fix this. ### 1/5 — Informed delivery *2026-08-11, version 5.36.42* Can’t get this at my address. I don’t know why, we live inside the city limits. ### 1/5 — No pictures and digital mail notifications *2026-08-10, version 5.36.42* The app is user friendly unless u don’t stay at address. Then u get notifications about ghost mail “digital” and or they don’t take pictures so u never really know what’s in the mailbox. This seems to be a small town problem or rural area! Guess they don’t train the employees or they just don’t care ### 1/5 — Denied Access *2026-08-09, version 5.36.42* I am unable to access to view my incoming mail, yet I had access before. So upsetting ### 1/5 — OMG *2026-08-09, version 5.36.42* What ISN’T wrong with USPS? ### 1/5 — Terrible / No Customer Service *2026-08-09, version 5.36.42* They have somehow managed to lose over 6 packages in the past 3 weeks. Nobody to help you with $1Ks worth of stuff missing. What a disgrace this company has become. ### 1/5 — Shipping *2026-08-08, version 5.36.42* Always gets lost in SF. Never fails. Horrible service! ## Most praised reviews (10 highest-rated) ### 5/5 — Eficiencia *2026-08-14, version 5.36.42* Hasta el momento siempre llega todo rápido y en buen estado ### 5/5 — Abdoulaye Diop *2026-08-14, version 5.36.42* Abdoulaye Diop ### 5/5 — Aby Mohseni *2026-08-13, version 5.36.42* Great service by dedicated people. ### 5/5 — Awesome service *2026-08-13, version 5.36.42* This is the best carrier service I have come across. I can send a letter overseas and across the globe with a stamp on a small envelope. They even return the envelope if something happens. And you can collect all sort of stamps. I want them to stay and keep giving the excellent service they always had and have. For around 76 cents you can send a letter to all the States. They should put in their stamps “ In God we trust”. Even a Bible key verse would help. That way for sure we know on which side they are. Now I know what to do. To put a Bible verse on all I do, including letters. They just have to have Faith in God. ### 5/5 — Love4Stamps *2026-08-12, version 5.36.42* The app could look a little better overall. When I look at a stamp and then go back to the page, it does not go back to what I was looking at. That’s kinda frustrating when it seems like an easy fix? But otherwise, I like the layout ### 5/5 — Love the USPS *2026-08-12, version 5.36.42* Great app and online services. Hope the Govt keeps fully funding these vital services. ### 5/5 — Works great *2026-08-12, version 5.36.42* This system makes stopping my mail so easy. ### 5/5 — Easy and Helpful Claim Process *2026-08-12, version 5.36.42* The USPS Mobile app made it easy to submit and track my missing-package claim. The process was clear and straightforward, and I received a claim number immediately. I appreciate having a convenient way to handle shipping issues and monitor updates. ### 5/5 — Amazing App *2026-08-11, version 5.36.42* I love how this app helps you keep up with your daily mail and how it let’s you see all that is coming to you so you can be on the lookout for it thank you USPS for the wonderful service 🙏 ### 5/5 — Necessary *2026-08-10, version 5.36.42* My wife and I are in our 70’s and disabled. We also live on a slope and walking 100+’ down to the mailbox is a risk. Knowing the contents/ importance of our mailbox is a daily boon. We are grateful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*