# USSFCU — user reviews > 56 indexed App Store user reviews of USSFCU by United States Senate Federal Credit Union, rated 4.80/5 from 3,582 ratings. - Source: https://appshunter.io/ios/app/ussfcu/id1611613608/reviews - App overview in markdown: https://appshunter.io/ios/app/ussfcu/id1611613608.md - Rating breakdown: 5★ 3,232 · 4★ 203 · 3★ 44 · 2★ 27 · 1★ 76 ## What do users think of USSFCU? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 Convenient login options - 👍 Smooth money transfers - 👍 Reliable app with few glitches - 👍 Excellent customer service - 👍 Intuitive and well-organized app - 👍 Seamless mobile deposit functionality **Cons** - 🐛 Inconsistent mobile deposit acceptance - 🐛 Buggy app updates - 🐛 Compatibility issues with older devices - 🐛 Slow response times - 🐛 Confusing endorsement requirements for mobile deposits **Commonly reported bugs** - Repeated login loop issues - Mobile deposit rejections despite proper endorsement - Card management functionality not working consistently **Most requested features** - Detailed account history and running balances - Customizable account titles - No limits on digital deposits - Improved mobile deposit process with better guidance ## Newest reviews (11 of 56) ### 4/5 — Great app but… *2026-07-23, version 3.36.0* Depositing checks with the app is always hit or miss. It struggles to recognize that I’ve written the right words about mobile deposit only. ### 2/5 — Disappointed *2025-12-03, version 3.11.4* Not able to use this new update as mobile access since I have an iPhone 11. This new software requires a later IOS than what I have. Disappointed I’ll have to purchase a new phone sooner than expected if I want mobile access. ### 3/5 — iOS 17 requirement 👎 *2025-11-09, version 3.10.3* Kind of upsetting that this recent update (which is required) only can be installed on iOS 17 devices. I have an iPhone 8 and I do not intend to get a new phone any time soon, and apparently iOS 17 is only supported by the iPhone X or 11 and higher. I would like to still have easy access to my own finances without having to buy a whole new phone for no reason. ### 2/5 — You must endorse your check as “For USSFCU Mobile Deposit Only” *2025-06-29, version 3.24.0* You must endorse your check as “For USSFCU Mobile Deposit Only” You must endorse your check as “For USSFCU Mobile Deposit Only” You must endorse your check as “For USSFCU Mobile Deposit Only” ### 4/5 — Great interface *2025-05-26, version 3.23.1* The USSFCU app is easy to use for my most common transactions. Highly recommend USSFCU and their mobile app! ### 5/5 — Love the CU! *2025-02-03, version 3.19.1* What’s it been now? 30 years? Fantastic organization. Terrific people. Always been there for me. Thank you, USSFCU. ### 5/5 — Worst online deposit *2025-01-27, version 3.19.1* EVERY remote deposit, keep taking same pics and submitting over and over. Horrible ### 5/5 — Ease of mobile deposits is refreshing … *2025-01-22, version 3.19.1* No longer living in the DC/MD/VA area, my husband and I appreciate the ease with which we can make check deposits. Former US Navy/Senate Referred Customers January 22, 2025 ### 2/5 — Deposit doesn’t work as well as it should *2025-01-21, version 3.19.1* Even when you write exactly what you are supposed to write to endorse the check for mobile deposits, it doesn’t work consistently. ### 4/5 — A *2025-01-15, version 3.19.0* Just needs a little better response time. ### 5/5 — USSFCU is the BEST Credit Union I've EVER had!! *2025-01-15, version 3.19.0* United States Senate Federal Credit Union is the best credit union around! They treat their members with such respect and they always serve you quickly. In all my years of banking, I've never had a financial institution that was as good as they are! Sign up with them if you are eligible and take advantage of the nice products they have. You will be so glad you did!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not intuitive *2026-08-12, version 3.36.0* This app is not intuitive. Can you make this way simpler and way easier. ### 1/5 — Frank *2026-06-27, version 3.35.1* Why can’t I submit cents in my payments and transfers ### 1/5 — Making a payment *2026-03-21, version 3.30.2* This is has to be the hardest time ever to try and add money and make a payment to my credit card ### 1/5 — I shouldn’t have to get a new phone as well… *2025-11-16, version 3.17.0* It is ridiculous that I have to buy a new phone to access the online portal now. Been a member my entire 58 years and this credit union is never easy to deal with. At least online banking was easy with USSFCU until now. : ( ### 1/5 — Can’t login *2025-10-24, version 3.28.0* I can log into the app to give it a fair rating. I can access online just fine but when I try to on the app it can’t validate my credentials that I just used for the website. ### 1/5 — 4 times *2025-06-06, version 3.23.1* I must regularly retake the rear photo. I take it the safe photo everyone. ### 1/5 — Most important feature doesnt work *2025-05-22, version 3.23.1* The mobile check deposit feature does not work. Tells you to write “for ussfcu mobile deposit only” but does not recognize that text in photo and rejects deposit. I believe that is the only feature the app has that is not available on the web site. It certainly is the most impt. Feature of the app. ### 1/5 — Fix check deposit function *2025-02-03, version 3.19.1* App repeatedly refuses to deposit checks, despite endorsing it exactly as requested. ### 1/5 — Mobile Deposit *2024-10-16, version 3.16.0* Mobile deposit has never worked for me. By reading the comments it appears it’s trash for everyone else too. ### 1/5 — Difficult to use and take picture *2022-10-31, version 2.46.0* 1. Information covers the picture of the check 2. It does not tell you if you have positioned the camera correctly. 3. It does not display your picture of the check over the check pictures after you have taken the picture. 4. I had to shoot the back of the check 4 times for it to accept it. I liked th old way better. This was done with iPhone iOS 16.1 ## Most praised reviews (10 highest-rated) ### 5/5 — Mobile deposit *2026-08-06, version 3.36.0* Easy to do and fast processing ### 5/5 — Review *2026-07-23, version 3.36.0* Excellent service and bank..❤️❤️❤️ ### 5/5 — Excellent service *2026-07-18, version 3.36.0* The he service at USSFC is far superior to any other bank or CU I have ever worked with. They are always helpful and willing to go the extra mile. I highly recommend! ### 5/5 — USSFCU hours *2026-02-19, version 3.30.2* I would encourage you to expand the hours to be more convenient for members (like me). 10-4 is not exactly a work day. Thanks for considering … ### 5/5 — Wonderful Staff and Management *2026-02-18, version 3.30.2* Been banking with the U.S. Senate Federal Credit Union 52 years. Always been happy with them. Hope you keep up the great job you are doing. ### 5/5 — Iphone X IOS 16+ not sipported *2025-11-17, version 3.17.0* This is crazy. IOS 16+ not supported. I need 17+ ??? My software is not that old and used by many Iphone’s. Who ever came up with this selfish idea. Maybe USSFCU want to drive customers away. ### 5/5 — We need Zelle! *2025-07-08, version 3.24.0* Our accounts should have Zelle. I was told it was coming… but when, we need Zelle! ### 5/5 — Commissioner- National Defense & Military Service-Ret *2025-04-29, version 3.22.0* USFCU has provided excellent service to our family for years! Friendly staff, favorable rate on interest on loans or on saving. Always ready to help you! ### 5/5 — Banking App *2025-02-14, version 3.19.1* One of the greatest banking Apps. Easy to understand and use. ### 5/5 — Best Banking App *2025-02-12, version 3.19.1* Easy to use, you can login with Face ID or password. Connecting with a USSFCU associate is easy with the messaging app and transferring $ is a breeze. I’ve been using this app since it’s come out a couple or so years ago and it rarely glitches. Thank you USSFCU for making banking easy! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*