# UST24 AI — VoIP Business Dialer

> VoIP business dialer for customer-facing teams with call management and CRM integration. (iPhone/iPad app by Kala Group Technologies LLC.)

- Source: https://appshunter.io/ios/app/ust24-ai/id6762313915 (this page in markdown: same URL + `.md`)
- Developer: [Kala Group Technologies LLC](https://appshunter.io/developer/1893782251)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 16.0 · 37 MB
- Languages: American English
- Released: 2026-04-17
- Data updated: 2026-07-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ust24-ai/id6762313915/reviews.md

## What is UST24 AI?

UST24 AI is a professional VoIP business dialer powered by USTelephony24 AI. Designed for customer-facing teams, it enables agents to make and receive calls, manage queues, handle callbacks, and collaborate with supervisors — all from their iPhone.

Key Features:
- Make and receive VoIP calls over Wi-Fi or cellular
- Incoming call notifications even when the app is closed
- Call queue management with pick-up and offer system
- Callback scheduling and management
- Real-time supervisor monitoring
- Voicemail access and playback
- Progressive and robo dialer support
- Mute, hold, transfer, and conference controls
- Bitrix24 CRM integration
- Multi-device support (mobile, desktop, browser)

UST24 AI requires an active USTelephony24 AI subscription. Agents receive login credentials from their company administrator.

## Key features

- VoIP call making and receiving
- Call queue management
- Callback scheduling
- Supervisor monitoring
- Bitrix24 CRM integration
- Progressive and robo dialer support


## Frequently asked questions about UST24 AI

### What is UST24 AI?

UST24 AI is a professional VoIP business dialer designed for customer-facing teams. It allows agents to make and receive calls, manage call queues, schedule callbacks, and collaborate with supervisors from their iPhone.

### How does UST24 AI handle incoming calls?

UST24 AI provides incoming call notifications even when the app is closed. This ensures that agents never miss an important client interaction.

### Does UST24 AI support CRM integration?

Yes, UST24 AI offers Bitrix24 CRM integration. This allows for seamless management of customer data and call logs directly within your CRM.

### What dialing methods does UST24 AI support?

UST24 AI supports both progressive and robo dialing methods. It also includes controls for mute, hold, transfer, and conference calls.

### Is UST24 AI available on multiple devices?

Yes, UST24 AI supports multi-device usage, including mobile, desktop, and browser access, ensuring flexibility for your team.

### What are the requirements to use UST24 AI?

UST24 AI requires an active USTelephony24 AI subscription. Agents will receive their login credentials from their company administrator.

### How often is UST24 AI updated?

The latest version of UST24 AI is 1.1.0, which was last updated on July 14, 2026. Updates typically address performance improvements and new features.

### What is the age rating for UST24 AI?

UST24 AI has an age rating of 4+. This indicates it is suitable for a wide range of users and does not contain mature content.

## Version history (last 5 releases)

### 1.1.0 — 2026-07-14

What's new in 1.1.0:

• New: a refreshed design across the entire app, with full light and dark theme support
• New: updated launch screen and redesigned in-app alerts
• Improved: clearer sign-in, permission, and update screens
• Improved: smoother call screens from start to wrap-up
• Fixed: answering a call from inside the app now connects reliably
• Fixed: callback lists stay accurate when claiming or releasing
• Fixed: recordings and voicemails show playback progress

### 1.0.4 — 2026-06-23

What's new in 1.0.4:

• New: Text Messaging — send and receive text (SMS) and photo (MMS) messages with your contacts, right from the app
• New: Messages now has its own tab for faster access
• New: choose which of your business numbers to send from
• Improved: message send status now updates live as it's delivered
• Improved: attach photos straight from your photo library

### 1.0.3 — 2026-05-26

What's new in 1.0.3:

• Fixed: black screen during cold app launch — the first launch now transitions cleanly
• Fixed: significantly fewer crashes during incoming call handling
• Fixed: ringing UI no longer lingers for up to 60s when another of your devices answers first
• Fixed: rejecting a call on one ringing device now stops the other ringing devices within ~1s
• Fixed: call recording Play button no longer stuck on the loading spinner
• Added: supervisor Whisper, Barge, and Listen are now available on mobile
• Fixed: contact details layout overlap and back button visibility on the grouped-call view
• Improved: long contact names in call history now truncate cleanly instead of overflowing

### 1.0.2 — 2026-05-06

What's new in 1.0.2:

• Fixed: incoming call screen sometimes showed black on the next call after a missed/rejected one (iOS)
• Fixed: incoming calls answered from the lock screen could get stuck without audio after the app had been killed
• Fixed: ringing UI sometimes lingered when the caller cancelled before you answered (iOS)
• Fixed: voicemail greeting save/replace and disable-with-recording flows
• Fixed: Do Not Disturb toggle now stays in sync across Activity and Settings
• Improved app launch reliability and audio routing

### 1.0.1 — 2026-05-02

What's new in 1.0.1:

• Modernised dialpad and number picker
• Smooth bottom-sheet dialpad with swipe-to-close
• "View" on the Pending Queue banner now opens the Queue tab correctly
• Live-ticking wrap-up timer with separate disposition deadline
• Improved keyboard handling on Notes screens
• Top banners no longer overlap the status bar

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*