# USTA Coaching — user reviews > 20 indexed App Store user reviews of USTA Coaching by USTA, rated 2.40/5 from 45 ratings. - Source: https://appshunter.io/ios/app/usta-coaching/id1266026628/reviews - App overview in markdown: https://appshunter.io/ios/app/usta-coaching/id1266026628.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 2 · 2★ 3 · 1★ 25 ## Newest reviews (4 of 20) ### 1/5 — Can’t log in on app, but can in browser *2019-09-24, version 2.2* Big fail from the USTA ### 1/5 — Login problem *2019-08-19, version 2.1* App won’t let me login successfully??? Even after you reset your password ### 1/5 — Couldn’t even login *2019-02-27, version 2.0.1* I couldn’t even login, it keeps asking to reset password. And after I successfully reset my password, it still won’t let me login. What’s going on? ### 1/5 — Awful should be one star *2017-11-22, version 1.0* Wouldn’t let me create an account. Kept saying I needed to refresh and that my zip code had to have 7 numbers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app on my phone *2023-06-18, version 2.3.3* Not intuitive. Parents/players have issues connecting with me. They can’t even find out how to connect because USTA has them going to a different app. This app has pushed more parents and players away from the sport than has attracted them. Shameful ### 1/5 — Can’t log in *2023-01-30, version 2.3.3* I have an account but it’s not letting me log in, just sending me to the website to create an account before telling me the account already exists and leaving me in an endless loop. Literally impossible to use the app if you already have an account. And the customer support just sends you to the USTA website without actually helping. This is the only way to help my students advance quickly past the green ball regulation but because this app is so absolutely useless I cannot even log in. ### 1/5 — No access to videos *2021-09-13, version 2.3.2* It is not allowing me any resource videos when i am safeplay approved. Thank you net gen app for making it super difficult to find videos so i can help teach underprivileged kids ### 1/5 — Choose Player Bug *2021-08-27, version 2.3.2* As reported with others, Choose Player with no players to Choose. Delete and re-install does not work with IPAD. Contacted USTA Customer Care. ### 1/5 — The App Keeps Crash - Can’t even Log in. Please help *2021-04-15, version 2.3.2* Hello Developers, I think a patch is needed. I can’t login to even the transferred website it takes me to sign into my Usta account. The screen goes blank to the blue net gen screen background, followed by loading wheel. And then it crashes. I have deleted and reinstalled 7 times and it still does. Please help as basically all the net generations features are no longer on the website anymore. Thanks ### 1/5 — Also Stuck on Choose Player *2021-03-16, version 2.3.2* Deleted the app and reinstalled and still stuck on it ### 1/5 — Stuck on Choose Player *2021-02-28, version 2.3.2* I finally got logged in but app is stuck on “Choose Player” screen with NO players to choose. Deleted app and downloaded again only to be conveniently stuck on same screen. ### 1/5 — Horrible *2021-02-24, version 2.3.2* The app does not go to next screen after I open it ### 1/5 — Not working *2021-01-21, version 2.3.2* The app is not working. It stuck on the add player screen and I can’t add anyone. ### 1/5 — Can NOT Login *2019-11-04, version 2.2* The app won’t let me login saying ‘incorrect email and password’...even though I am logged in on the computer! Frustrating!!! ## Most praised reviews (6 highest-rated) ### 5/5 — Great Tool *2018-08-06, version 1.3* Love the app and being able to easily rate players and share their results with parents. Also great to be able to share lesson plans ahead of time with other coaches ### 5/5 — Great! *2017-08-25, version 1.0* Smooth app ### 5/5 — Great teaching resource!! *2017-08-23, version 1.0* This app is a great tool for teaching tennis. It's a perfect tool to bring on court with youth players at varying levels. ### 3/5 — Great potential lots of bugs *2026-03-30, version 4.0.8* This app has a lot that I can use as a tennis coach. But I keep getting locked out of certain items because it says I don’t have access to them when I should. I am safe place certified and a registered coach, but it does not allow me to access coaching plans. ### 2/5 — Quick assessment loses all data if you switch apps and come back. *2019-09-16, version 2.2* I was doing the quick assessment for an EDC (Early Development Camp) and filled out all the ratings when I got a phone call. When I went back to the app, it lost all of the data and I had to type it in all over again. The app should be able to keep data when switching between apps as long as you don’t quit it. If you need help with programming, I can refer you to a couple of companies that do outsourcing and have experience making solid apps. Just let me know. The app has some good information, but is not a solid app. It could use a good human factors person. ### 2/5 — App won’t open *2018-07-18, version 1.3* App won’t open --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*