# USTA Tennis — user reviews

> 62 indexed App Store user reviews of USTA Tennis by USTA, rated 2.40/5 from 226 ratings.

- Source: https://appshunter.io/ios/app/usta-tennis/id6443585452/reviews
- App overview in markdown: https://appshunter.io/ios/app/usta-tennis/id6443585452.md
- Rating breakdown: 5★ 63 · 4★ 7 · 3★ 11 · 2★ 32 · 1★ 113

## Newest reviews (18 of 62)

### 1/5 — App Will Not Work

*2026-04-28, version 25.2.1*

I can’t even login anymore using my Apple ID. I have tried everything. I haven’t been able to login for over a month on the app. Website works - App does not!

### 1/5 — Absolute Trash

*2026-04-10, version 25.2.1*

Nothing works. Nothing can be changed. No one will help you. Worthless app that’s in desperate need of attention.

### 1/5 — Byzantine

*2026-04-10, version 25.2.1*

Can’t reach TennisLink for team schedules and availability updates on iphone, only through PC.  What’s up with that?  Same ID/password. Have almost missed matches due to this glitch 😡

### 1/5 — billion dollar company but your app sucks!

*2026-03-08, version 25.2.1*

cant search properly with out being ask to login again and again. if you click the back it goes to main main page not the previous. and the UI.. the 
options filters and click buttons  are all over. and you would be looking around navigating trying to understand search filters and theres no consistency.
if you make drop down click button dont mix it with a toggle button selections. maybe just like the forehand of the app developer its all over and not consistent.

### 1/5 — Fault!

*2026-03-02, version 25.2.1*

App is often frozen and won’t refresh.  Also, the app only redirects you to a web browser.  Worst app I have ever used.

### 1/5 — Won’t even load

*2026-02-28, version 25.2.1*

Stuck at loading forever.

### 1/5 — Terrible

*2026-02-28, version 25.2.1*

So slow to open. Just spins and spins. Waste of my time.

### 1/5 — So poorly designed

*2025-10-22, version 25.2.1*

So poorly designed

### 1/5 — Lucky that 0 star isn’t an option

*2025-08-27, version 25.2.1*

Too frustrated to write a review

### 1/5 — Disfunctional App

*2025-08-01*

If I could give it a ZERo I would. This app is designed for use by tournaments/players. It has neandrathal search, is not open or easy to access for finding tournaments, viewing draws and figuring out match times etc. It requires you to log in in order to see tournament draws. What if you are a fan and just want to go watch a friend? They require you to create an account and give them your information. If they want to grow the game, they should invest in better apps for the everyday players. Terrible product.

### 1/5 — It has it all…except what you need

*2025-06-30*

The only thing I need in this app is my tennis schedule, it worked great for a tournament but has nothing for league matches. If it does it’s impossible to find. I don’t understand how its able to tell me details of a match I just played yet has no details of up upcoming matches.

### 1/5 — Terrible can’t even log in

*2025-05-26, version 25.1.3*

Awful app

### 1/5 — Stop. Logging. Me. Out.

*2025-04-24, version 25.1.3*

It’s not that serious.

### 1/5 — Terrible app

*2025-03-11, version 25.1.3*

It logged me out, asked me to log in again. Then it took me to a browser to sign in. It signed me in on the browser but still shows not signed in on the app. Ridiculous.

### 1/5 — Needs serious improvement

*2025-03-11, version 25.1.3*

User unfriendly and unreliable. Crashes all the time.

### 1/5 — WTN IS A ABSOLUTE JOKE

*2025-03-11, version 25.1.3*

Absolutely don’t know what the heck WTN is for. I’m a 26.23 world tennis and was going to be the 4 seed for a level 3 if they seeded by that, which I expected since every single one of my other tournaments have been seeded by WTN. But they didn’t, they seeded it by national rank. If you are going to seed at least use the same seeding list for every single tournament. Or get rid of stupid WTN and seed by national rank. Doesn’t make any sense. Hope USTA reads this please.

### 1/5 — Recent Update not working - 03/10/2025

*2025-03-11, version 25.1.3*

The most recent update doesn’t allow me to use the app to search for tournaments. It takes me to a webpage of the same thing and then there is a huge banner in blue that says download the USTA Tennis app to use. I’m already in the app using the app and the app is taking me to its own USTA website. Please fix

### 1/5 — Searching features reset

*2025-02-20*

Looking thru app at tournaments is horrible.   You filter accordingly, get list, however, after looking at one and trying to go back to look at rest of list that were filtered, it takes u all the way back to general tournament page, so u have to fill out options again and again.   So frustrating.  Please fix.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2026-08-05*

Simply awful. Takes you to pages you don’t want to go to and won’t let you see information about tournaments even if you enter the tournament ID. Requires you to sign in when you’re already signed in. Totally frustrating.

### 1/5 — Hasn’t worked in over a week

*2026-06-25*

I chatted with customer service last week, they said they were looking into it. It’s still not searching correctly for tournaments. Showing dates in 2021 in an area I don’t even live. The website works, but not that hard to fix an app’s search function. I bet tournament hosts didn’t even realize this and are losing out on players signing up because they can’t find tournaments. Ridiculous!

### 1/5 — Terrible App

*2026-06-21, version 25.2.1*

No reason to have such terrible app in the world
of AI.

Searching for tournaments with open registration in year 2026 returns results with completed tournaments since 2021.

### 1/5 — Poorly designed app

*2026-06-08, version 25.2.1*

I have a profile with my daughter attached to it and when we register her for a tournament there’s no way of finding that tournament again in our profile or upcoming events. It’s useless.

### 1/5 — terrible app

*2026-06-07, version 25.2.1*

app functions like it was written by a third grader

### 1/5 — Login issues

*2026-06-07*

The app keeps having login issues which never get fixed correctly and re occurs every other day. Extremely sloppy app which requires competent design engineers and developers. Especially in times of agentic AI, this is as sloppy as it can get.

### 1/5 — Horrible

*2026-06-07, version 25.2.1*

It’s the worst app ever!!

### 1/5 — Horrific app

*2026-06-07, version 25.2.1*

Truly the worst app imaginable. Login doesn’t work. Anything you want to do in the app, opens a browser window. Useless. Do not download.

### 1/5 — 1 worst

*2026-06-02, version 25.2.1*

This is by far the worst app on my phone. It reminds me of windows 95. It is so outdated, slow and somehow worse than their website.

### 1/5 — Just awful 0/5

*2026-05-03, version 25.2.1*

Please rework the app.  It could be so much better.  Some aspects of it do not work.  For the life of me, I can’t figure out how to cancel a booking through the app or website.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2024-12-02, version 24.4*

Better than UTR

### 4/5 — Not bad

*2026-08-11*

Has everything you need but is not the full potential it could’ve had with the poor archive and other screens that don’t fit the device. Tournament-wise, it’s way easier to schedule than both UTR and the website, so i would say it’s probably best for it’s purpose.

### 4/5 — Happy that everything is in one place, but bugs need fixing

*2023-01-30, version 22.1.10*

This is an improvement over jumping back and forth between the USTA website and the Net Generation app, for sure. That said, there are some important bugs that need to be resolved, principal among which is the fact that the site is not pushing all tournament information to the app. Tournaments that are listed on the website are not searchable in the app, so I can’t depend on it for the purpose of finding and entering my kiddo in tournaments. 

Also, the app sign in page’s fields don’t seem to trigger the usual iPhone behavior of prompting me to autofill my USTA.com user id/password credentials, forcing me to go looking through my passwords and then selecting the right ID/password combo to autofill the fields. That behavior needs fixing as it’s an extra 10-15 seconds each time I log in (though the app *does* generally keep me logged into my account so I don’t have to do it that often). 

Once I see those fixes rolled out I will happily update to five stars; it’s definitely an improvement over the old, multiplatform system.

### 3/5 — Cart access-membership renewal

*2024-02-25*

I tried to renew my USTA membership via the App on my iPhone but received an error.
I then signed out and back in and tried to complete the transaction. Received a response of “already have info in cart and to remove it before proceeding” A Home button is the given but no visibility to a cart.
In order to complete the transaction I had to open USTA account in web browser on IPad in order to view my Cart

### 3/5 — Keep asking for login information

*2023-04-22, version 22.1.10*

Rt

### 2/5 — Needs a whole lot of improvement

*2026-06-07*

The development team needs to take reviews of those who have been experiencing problems (with signing, being frustrating with the back button i.e, search from all over etc ) and help fix the app. It has been quite frustrating in using this app. If is very unreliable.

### 2/5 — “Service issues” next day after downloading

*2024-12-04*

Already questioning the reliability of this App. The next day after an initial download, it will not function other than a “service issues” related display.

### 2/5 — Horrible app

*2024-12-03, version 24.4*

The app (and website in general) isn’t great. The latest update actually broke the app, rather than fixing bugs (let alone, made some improvements)

### 2/5 — Tournament search stinks

*2024-07-29*

When you go through all the trouble to search and filter tournaments and then choose one to review the details, it seems it should be a simple thing to provide a “Back to results” option. But nope, going back takes you back to the start where you must search and filter all over again. This is a terrible user experience and one I hoped would be fixed in todays update. Unfortunately that is not the case. I’m also still getting randomly logged out and have to log in and start all over for no reason. Get it together and fix this, USTA!

### 2/5 — Latest Update

*2024-07-13, version 24.1.8*

I updated the app, and now it doesn’t open tournaments for registration.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
