# USTRAA — user reviews

> 50 indexed App Store user reviews of USTRAA by Happily Unmarried.

- Source: https://appshunter.io/ios/app/ustraa/id1446862384/reviews
- App overview in markdown: https://appshunter.io/ios/app/ustraa/id1446862384.md

## Newest reviews (19 of 50)

### 4/5 — Products are good

*2025-06-23, version 1.7.5*

products are quite good
Loved the products
There’s a problem with the app as it’s crashing again and again and not opening at all

### 3/5 — App crash

*2025-05-13, version 1.7.5*

Sir i am facing the problem with opening application. I also do reinstall but not working. Please fix this problem earliest

### 1/5 — App not opening

*2025-05-04, version 1.7.5*

App not loading on my IPhone 14.

### 1/5 — App keeps crashing

*2025-04-19, version 1.7.5*

I have been using their products, not so bad. But the app just keeps crashing again and again and again, it is so difficult to place an order. Please do something.

### 3/5 — App opens and closes quickly.

*2025-04-08, version 1.7.5*

Ustraa products are good. Personally I love their products.
But the app is bad in terms of launching. When i open it then it closes immediately. This has been happening again and again. It works in between but keeps crashing frequently.

### 1/5 — Pathetic App !!!

*2025-04-08, version 1.7.5*

This is the worst shopping app this section wont fit the number of problems i am facing with this app!

### 1/5 — App not working

*2025-03-14, version 1.7.5*

The app is not working on my iphone

### 1/5 — Not work this app my phone

*2025-02-26, version 1.7.5*

Not work this app

### 3/5 — App crashes in iphone

*2025-01-23, version 1.7.5*

App crashes unable to order anything

### 3/5 — Item missing.

*2024-09-12, version 1.7.5*

Don’t order anything from here. I ordered 2 serum and perfume was free with it. Order also shows 3 items. But when i opened package it has only 2. Perfume was missing. It was a mistake ordering from here. Hope this review helps me to reach support team 🙂

### 1/5 — Useless & a Thugs point

*2024-08-21, version 1.7.5*

Totally useless app with lot of bugs.

### 1/5 — App crash

*2024-06-01, version 1.7.5*

App crash again and again in iPhone 14

### 1/5 — Not working

*2024-05-05, version 1.7.4*

The app is not working at all.. As soon as I open it, it closes on its own

### 1/5 — App crash when try to log in

*2024-02-03, version 1.7.1*

Application crashes when I try to log in through main screen. If I’m skipping the log in screen and login by adding a product then it works fine. Please fix it

### 1/5 — Fruad app

*2023-11-18, version 1.6.7*

I order it something in that and not received product but I paid amount online. No refund no product

### 2/5 — App crashes

*2023-10-26, version 1.6.7*

Unable to open app….. it crashes frequently

### 4/5 — About my 1st order

*2022-11-04, version 1.6.2*

This is such a bad experience on 1st time . This is my first order and they didn’t deliver . The main thing is that this app is shown the information that my order is delivered . But I didn’t get my order yet . So I will  never suggest this app to anyone. And the customer care service is also bad . Before 3 days I had share my problem but there is no reply from ustraa side . And I’ll definitely give the worst and poor rating . And I don’t give any star to this app .

### 1/5 — Worst Customer Support Even Seen

*2022-11-03, version 1.6.2*

No one is responsible for the chat support. I am chatting with one customer support executive, he left the chat in between. Then 2nd, 3rd and 4th executive came in, all left the chat without solving the issue.

### 1/5 — Worst Company and Worst customer service

*2022-06-11, version 1.5.0*

I ordered After Dark Cologne in the offer of B1G1 and the perfume which came looked like second hand. The bottle had scratches and the logo was faded off. The spray cap was also spilling. I called and mailed the team for the replacement but they say that our team will contact you and up till now, there’s no support provided. I will suggest ya’ll to beware of this brand products. I feel they are clearing their old inventory. Please don’t fall under the trap.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to use app in ios  pls solve this problem as soon as possible  due this error is ma unable to

*2025-08-23, version 1.7.5*

Unable to use app in ios  pls solve this problem as soon as possible  due this error  i am unable to order

### 1/5 — App crash

*2025-08-06, version 1.7.5*

App opens and close immediately, kindly please sort it out the problem.

### 1/5 — App crash issue

*2025-07-20, version 1.7.5*

I don’t know why are the app developers try to decline your business. Your app crashes a lot and you guys are not working on it. Products are good no doubt but your app stop me to shop with Ustraa. U would like to recommend you fix this problem ASAP or I will switch to the other brand. 🙏🏻

### 1/5 — Crash

*2025-07-10, version 1.7.5*

App is still crashing in some ios devices. Kindly fix it, it has been 7 months.

### 1/5 — Crashing

*2025-06-16, version 1.7.5*

App is crashing asap we click the App icon

### 1/5 — App crashes on launch

*2025-05-29, version 1.7.5*

App continuously crashes on launch. Developer please look into it.

### 1/5 — App issues

*2025-05-29, version 1.7.5*

App keeps on crashing, your team should work on this issue.

Also, not able to use my full store balance in app, even its my money i cannot use it full in one order itself. You should work on your terms as well.

### 1/5 — App is crashing

*2025-05-24, version 1.7.5*

App is crashing everything I am trying to launch it. Developers were perhaps high when they developed the app.

### 1/5 — App not working

*2025-05-22, version 1.7.5*

Its close immediately when i trying to open

### 1/5 — App crashing

*2025-05-17, version 1.7.5*

App is crashing rapidly. As soon as we open it closes instantly.

## Most praised reviews (10 highest-rated)

### 5/5 — Ustraa

*2025-12-08, version 1.7.5*

All time fav. Awsm products

### 5/5 — Ustraa app

*2021-11-18, version 1.4.5*

Beard growth oil is really effective ....have been using since long and my beard has become really thick and dark

### 5/5 — I like Ustraa

*2021-05-16, version 1.3.9*

I installed the app to buy some products for my brother… app is easy…delivery experience is good… they tell you daily where did my order reach and all…overall very good experience. My brother eventually did like the products also…so all in all nice 👍🏼👍🏼

### 5/5 — Review

*2021-01-23, version 1.3.7*

all products are good

### 5/5 — Nice

*2021-01-22, version 1.3.7*

all products are good. Love it

### 5/5 — Nice shampoo

*2020-12-05, version 1.3.1*

I regularly use Ustraa shampoo...the anti dandruff one...love it....app is also good...makes re-ordering very easy ❤️

### 5/5 — Excellent

*2020-12-04, version 1.3.1*

I love colognes range of Ustraa.. very good fragrances at good price.. it's like daily use perfume...

### 5/5 — Great app.

*2020-06-09, version 1.2.8*

Great products

### 5/5 — Product query

*2019-01-14, version 1.0*

Good

### 5/5 — Ordering experience is quite fast.

*2018-12-19, version 1.0*

Great app!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
