# Utah Jazz — user reviews

> 126 indexed App Store user reviews of Utah Jazz by Jazz Basketball Investors Inc., rated 4.72/5 from 17,283 ratings.

- Source: https://appshunter.io/ios/app/utah-jazz/id716118894/reviews
- App overview in markdown: https://appshunter.io/ios/app/utah-jazz/id716118894.md
- Rating breakdown: 5★ 14,138 · 4★ 1,430 · 3★ 399 · 2★ 149 · 1★ 471

## What do users think of Utah Jazz?

Overall sentiment: negative

**Pros**

- 💜 Favorite color theme
- 📰 Lots of content and news
- 🎨 Crazy fun to watch the Jazz
- 🎙️ Great radio feature

**Cons**

- 🐛 Frequent streaming issues
- 🤯 Frustrating user experience
- 🔌 No Chromecast or AirPlay support
- 🤔 Navigation and login problems

**Commonly reported bugs**

- Unreliable radio broadcasts
- Inconsistent push notification ads
- Ticket transfer limitations

**Most requested features**

- DVR option to watch games later
- Integrated Jazz+ streaming
- Improved food/concession ordering

## Newest reviews (11 of 126)

### 4/5 — Glitchy on mid game playback

*2025-12-31, version 6.9.6*

App can be great but also very frustrating when watching the game in delay. Many times the app will stall or not pick up where it last left off and before you realize it, it’s live and you missed a quarter or two.

### 3/5 — Good quality videos but app randomly bugs out

*2025-11-05, version 6.9.5*

The screen randomly goes black and you have to back out of the game and then we go back into the game about 3 to 4 times a game other than that app is fine

### 2/5 — Game replays

*2025-10-23*

Trying to watch replays of games is infuriating. If you try to watch the game a few hours after it’s aired, the replay will only take you back to the very end of the first quarter. Why offer the button prompt to play from the beginning if it doesn’t actually let you go to the beginning? So you can either skip a whole quarter, or you have to wait quite a while after the game has ended for it to be available as a replay. Absolutely infuriating.

### 3/5 — Tired of loosing

*2025-03-28, version 6.9.3*

Tired of paying for 4 season tickets and watching the jazz loose!

### 1/5 — Most worthless sports app ever.

*2025-03-04, version 6.9.3*

Title says it all

### 1/5 — Horrible frustrating app

*2025-01-13, version 6.9.2*

It’s really really frustrating to try and listen to a game when the sound cuts out every 30 seconds.

### 1/5 — Trash app horrible streams

*2024-12-19, version 6.9.2*

Nothing makes me more frustrated then the money grabbing organization that the jazz have turned into. This app is horrible jazz+ is a joke and you cannot even cast to a google chrome cast. I paid last year and was able to watch via the NBA app on devices provided by Xfinity such as the flex box or the xumo unit. I was even able to cast it to a Chromecast. I was even able to cast it to a first generation Apple TV. 
 

I watched it on my Xbox. I watched it on my laptop. I even streamed it to TVs directly.  Why pay so much money to be able to watch the jazz anywhere not be able to and half the time their streams are literal garbage. It doesn’t help that the team is horrible and unbearable to watch. Way to take a franchise and absolutely turn it into the laughing stock of the world. 

I will not be paying next year for a horrible half thought through planned app. Literally just now I was on a stream watching the Jazz versus the Pistons and it jumped between commercial and actual product, then back to commercial and then went black. 

This by far is the worst designed and least thought through app possible. Literal trash app that has gladly taken money and given garbage results. You’d expect a bit better from someone who built a software company. What a joke.

### 1/5 — Cue the circus music

*2024-11-18, version 6.9.2*

Horrendous app. Why can’t I just open it up and go directly to the live game? Why the labyrinth? 

Also tried to cancel my membership before the lousy season started and it gave me the ‘ol “the application is having difficulty. Please try again later.” Oh, and no one to answer the support line, naturally. 

Such a bait and switch. Just like everything else since the Jazz were taken over. 

Pathetic.

### 4/5 — Meh 😒but great

*2024-11-16, version 6.9.2*

I love it but there r to many notifications I am like getting 100 notifications in 3 or 2 weeks, but it’s a really good app

### 1/5 — No Streaming games via app for Jazz+

*2024-10-24, version 6.9.2*

Why have the app if you can’t watch the games even after signing up and paying for Jazz+ which is more expensive than if you had NBA league pass for the season.  Very disappointed you can’t stream via app and only online through a web browser.

### 1/5 — Selling concessions that aren’t available

*2024-10-06, version 6.9.2*

Purchased some ice cream from Farr’s. Went to pick it up and the location isn’t selling ice cream. They sent me to the other side of the arena to get it. Got there and they said they weren’t selling ice cream there. Told me to go downstairs and those locations were closed as well. Walked around the arena for almost 20 minutes only to end up back at the original location and empty handed. Extremely poor customer experience.

## Most critical reviews (10 lowest-rated)

### 1/5 — This app is garbage

*2026-03-28, version 6.9.6*

You might have more fans if people could actually watch the games but this app is unusable

### 1/5 — Tanking

*2026-03-25, version 6.9.6*

So much for not tanking this year.  Give the season ticket holders their money back!  We did not have an NBA experience!

### 1/5 — Poor management

*2026-01-21, version 6.9.6*

If we had good management they would be better at evaluating talent, better at developing a winning culture, not tanking. The chose the easy way out by tanking rather than doing the hard work. There are good players available at all levels in the draft but rather than put in the work figuring who’s good they would rather be playing pebble beach. Basically what you’re saying when you tank is we don’t know how to evaluate talent so we’ll take the easy out. You might as well draw ping pong balls for who you pick. The result would probably be the same. Obviously you don’t care about basketball and only care about money or you wouldn’t be destroying the game. Pretty soon you’ll have applause tracks at the game because your corporate season ticket holders guests don’t know enough about basketball to know when to clap. It’s about taking a selfy by the court so they can say look at me. Sad!

### 1/5 — Glitchy App

*2026-01-06, version 6.9.6*

App is good to use in arena, but if it is to watch the Jazz or Mammoth don’t waste your money. It never connects.

### 1/5 — Arby’s

*2025-12-16, version 6.9.6*

Went to get my roast beef sandwich from Arby’s which I didn’t even want and when I get here there was no promotion even though they scored 111 points it would not show up on the app

### 1/5 — Mike

*2025-11-11, version 6.9.6*

Streaming is slow and spotty

### 1/5 — So I can’t cast to my TV??????

*2025-10-30, version 6.9.5*

What’s the point of getting SEG if I only can watch on my phone or tablet???? Let me cast this to my TV like an adult. This is not porn. You should be able to cast!!! Other than that. What’s not to love. Jazz BABY!

### 1/5 — Sadness

*2025-10-14, version 6.9.5*

I love watching the Jazz, but they are not on my local TV channels.  I watched them all the time on Root, but not anymore. I am going to have to give them up as my favorite team.  I’m switching to Golden State Warriors. 
The Jazz would be my favorite team again if I could watch their games.

### 1/5 — No DVR

*2025-10-11, version 6.9.5*

I paid a premium to watch jazz games, but there is no DVR capability. You have to watch it live or you cannot watch it at all.  This is the only streaming app I have ever paid for where this is the case. Just ridiculous that you’re not able to stream it later that same night.

### 1/5 — Season ticket holder

*2025-03-17, version 6.9.3*

I want to see the jazz play to win not tanking games as season ticket holders it gets hard to show up and watch night after night

## Most praised reviews (10 highest-rated)

### 5/5 — Jazz

*2026-07-27, version 6.9.8*

Good

### 5/5 — SMITH NEEDS TO BROADCAST THE MAMMOTH GAMES ON KJZZ ALSO!

*2026-01-09, version 6.9.6*

Jazz… Yay

### 5/5 — It’s good

*2025-06-29, version 6.9.4*

This app is really good. It’s easy to use. There’s a couple things. I would wish they would add. They should have a jersey thing so like every time they’re playing it’ll show what jersey they’re wearing, and it would be consistent to trades

### 5/5 — JAZZ GAMES ARE GREAT TO WATCH

*2025-04-03, version 6.9.3*

OUR FAMILY IS ALL IN!!!  It’s so enjoyable to see how our young team is learning & growing and caring about one another as they play… NOT HOGGING THE BALL LIKE SOME TEAMS DO!!!  

KEEP IT UP GUYS!!!  
WE NOTICE!!!

### 5/5 — JAZZ

*2025-03-03, version 6.9.3*

Love the jazz

### 5/5 — !!!

*2025-02-27, version 6.9.3*

Amazing

### 5/5 — Attached💕💕💕💕🇯🇵🇯🇵❤️

*2025-02-23, version 6.9.3*

,((;

### 5/5 — Caroline Davison Bloomfield

*2024-11-28, version 6.9.2*

I love the purple uniforms & purple floor as purple is my favorite color!!
Happy Thanksgiving to everyone!
It is my 83rd Birthday!
Love the Jazz! I have been watching them since they started!!

### 5/5 — Where’s the radio

*2024-10-30, version 6.9.2*

Developers please read. This is a very good app but the radio icon no longer pops up so I have no way to listen to the jazz play. Is it gone or can I just not find it? If it’s gone please bring it back.

### 5/5 — Very good

*2024-08-25, version 6.9.2*

Lots of content and news

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
