# Utilisphere — Damage Prevention > Damage prevention and asset protection platform for utility and telecom companies. (iPhone/iPad app by irth Solutions, Inc..) - Source: https://appshunter.io/ios/app/utilisphere/id6444015242 (this page in markdown: same URL + `.md`) - Developer: [irth Solutions, Inc.](https://appshunter.io/developer/559889582) - Category: Business - Price: Free - Rating: 1.70/5 from 36 App Store ratings · 21 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 276 MB - Languages: American English, French (France), European Spanish - Released: 2023-05-15 - Data updated: 2026-08-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/utilisphere/id6444015242/reviews.md ## What is Utilisphere? The top Fortune 500 energy, utility, telecom, and fiber companies rely on actionable insights from our next-generation damage prevention, risk analysis, and network infrastructure asset protection platform. This app digitizes critical information and automates complex field, plant, and office operations. Irth offers a large set of features and technical capabilities for: - Managing 811 tickets from creation to closure - Visualizing assets and the activities around the assets with enhanced mapping - Identifying high-risk activities to prevent damages - Capturing data for any complex field, plant, and office process for critical assets - Working offline in remote areas ## Key features - Damage prevention insights - Risk analysis - Network infrastructure asset protection - 811 ticket management - Asset visualization with mapping - Offline operation capability ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/utilisphere/id6444015242/reviews.md ### 1/5 — Horrible *2026-06-10* It seems every time this app is updated. It gets worse and worse tickets reopen after I close them and sometimes pictures are gone as well. Also since the newest update this app crashes constantly especially after uploading pictures and when I reopen it sometimes they’re gone and sometimes they’re there. This is really frustrating. Please update the app the right way. Instead of making it look updated. ### 1/5 — Latest update crashes *2026-06-04* Latest update on 6/2/26 sends app in to thinking mode where you have to close app and reopen it. ### 4/5 — Update to OG review *2026-04-22* So after a few days of using UtiliSphere and having numerous issues, the app is beginning to grow on me. There are areas where improvements are necessary but I am confident the developers are working to make those happen. Overall, the app functions quite nicely and if my company would just step it up and get the updated asset maps to have implemented into the app then all will be well. Q ### 1/5 — Sucks *2026-04-08* The app sucks. The camera is sounding like it’s taking photos but it is not, the app is constantly closing itself, tickets are reappearing in my bucket even though I closed them hours ago. Some serious software updates need to be made. ### 1/5 — HORRIBLE *2026-04-03* App barely functions. I don’t know how companies keep getting duped into using this GARBAGE. AVOID AT ALL COSTS. ### 1/5 — Worst app ever *2026-03-26* If I could rate this app 0 stars I would. Terrible app! Crashes all the time.. can upload photos on the damn thing. And mind you it takes up 45 GB of space on your phone. Do yourself a favor and avoid this app! ### 1/5 — ITG *2026-03-13* It’s imposible to relay in this app to work/job ### 1/5 — Constantly closing *2026-03-10* The biggest issue which I see is mentioned in other reviews for months is constantly closing itself. I will switch apps to look at a map/call/texts etc. for a locate then back to the app and it restarts even if you only leave for a minute. On top of that every time it restarts, you have to reset your filters (mainly if you don’t want to constantly see tickets you’ve already closed). I generally like this better than the original app mainly for adding more photos in one attempt, auto-sync works 95% of the time, and map/list integration of tickets in one place is super helpful. Another improvement I’d love to see if utilizing search function could omit the filters as well. It’s just extra steps to try to search for something a contractor or supervisor has a question about then I have to take off my filters search for the ticket to try and get some info or just tell them I’ll have to call back when I get back to my laptop to be able to review. Make photos swipe-able instead of opening, exiting, opening attachments tab again looking for another photo and so on. Recent updates (Feb 2026)clean up the app a bit, and introduces new bugs. Now the app decides you have no tickets assigned to you when you switch out and back again and can verify via computer there are in fact tickets assigned. Sometimes won’t add your photos to the ticket (that’ll be great the day a damage comes in if you aren’t verifying). Then when you’re done verifying all your photos have added, you get to verify the ticket actually closed, great to get late notices on emergency tickets when you’re done and home but the ticket never actually closed. Still constantly closing when you switch to camera, then back or maps then back. ### 1/5 — Latest update completely broke the app *2026-03-07* The app now auto closes. The nodes for the pipe line doesn’t work, it fails to send in tickets properly and most of the time the app fails to initialize which leads me to uninstall and reinstall which only lets it work for 2-3 times of opening the app… ### 1/5 — terrible *2026-03-07* Cada día, durante 5 o 6 veces, tienes que desinstalar y reinstalar esto. ¡Mierda! ## Frequently asked questions about Utilisphere ### What is Utilisphere used for? Utilisphere is a platform designed for damage prevention, risk analysis, and network infrastructure asset protection, primarily used by energy, utility, and telecom companies. It helps digitize critical information and automate field, plant, and office operations. ### Can Utilisphere be used offline? Yes, Utilisphere supports working offline in remote areas. This feature is crucial for field operations where consistent internet connectivity may not be available. ### How does Utilisphere handle 811 tickets? Utilisphere provides comprehensive management for 811 tickets, covering the entire process from creation to closure. This ensures efficient handling of excavation notification requests. ### What kind of insights does Utilisphere offer? Utilisphere offers actionable insights for damage prevention and risk analysis. It helps identify high-risk activities to prevent damages to network infrastructure assets. ### What devices is Utilisphere available on? Utilisphere is available on iPhone and iPad devices. This allows for mobile access to its features for field and office personnel. ### What is the user rating for Utilisphere? Utilisphere has a rating of 1.8 stars from 21 ratings. This indicates a mixed to negative user sentiment based on the available data. ### When was Utilisphere last updated? Utilisphere was last updated on March 18, 2026, with version 25.12.6. This suggests a recent and active development cycle for the application. ### What is the age rating for Utilisphere? Utilisphere has an age rating of 17+. This is likely due to the professional and complex nature of its business-oriented functionality. ## Version history (last 5 releases) ### 26.1.5 — 2026-07-30 - Improved map layer performance and reliability. - Supports Esri Oauth, thereby improving ArcGIS authentication and map loading. - Optimized performance across the app. - Upgraded app frameworks and platform for improved performance and future compatibility. - Bug fixes ### 26.1.4 — 2026-06-22 - Performance improvements by improving large attachments handling causing hangs - Fixed syncing issue between background and foreground sync due to race conditions - Fixed syncing issues where closed tickets reappeared as open - Fixed a bug causing forced logouts after closing the app - Fixed a Due date time discrepancies issues on different screens - Additional bug fixes and performance improvements ### 26.1.3 — 2026-06-02 - Redesigned camera workflow - Removal of the home screen - New routing page - Performance improvements ### 26.1.2 — 2026-05-14 - Performance improvements - Stability enhancements with better memory management - Bug fixes ### 26.1.1 — 2026-05-04 This release reverts to the previous production version following an issue identified in the recent update affecting map layers and attachment handling. This version restores expected app behavior and stability, includes xcode 26 support for apple compliance. ## Apps similar to Utilisphere | App | Rating | Price | Category | | --- | --- | --- | --- | | [Itron Field Tools](https://appshunter.io/ios/app/itron-field-tools/id1457730629) | 2.0 (45) | Free | Business | | [Initial Response](https://appshunter.io/ios/app/initial-response/id1233465196) | 4.1 (9) | Free | Business | | [Itron Mobile 3.9 for FCS](https://appshunter.io/ios/app/itron-mobile-39-for-fcs/id6670393267) | — | Free | Business | | [Veriforce Worker Evaluations](https://appshunter.io/ios/app/veriforce-worker-evaluations/id1557660005) | 2.2 (10) | Free | Business | | [SBN Lockout/Tagout+](https://appshunter.io/ios/app/sbn-lockouttagout-plus/id1126545087) | — | Free | Business | ## More apps by irth Solutions, Inc. - [irth UtiliSphere](https://appshunter.io/ios/app/irth-utilisphere/id972186140) - [Irth AR](https://appshunter.io/ios/app/irth-ar/id1590574307) All apps by irth Solutions, Inc.: https://appshunter.io/developer/559889582 ## Related topics [utilisphere](https://appshunter.io/ios/topics/utilisphere) · [irth utilisphere](https://appshunter.io/ios/topics/irth-utilisphere) · [irth](https://appshunter.io/ios/topics/irth) · [idoom fibre](https://appshunter.io/ios/topics/idoom-fibre) · [ict protege](https://appshunter.io/ios/topics/ict-protege) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*