# Utopia: Origin — user reviews

> 705 indexed App Store user reviews of Utopia by HK Hero Entertainment Co., Limited, rated 3.80/5 from 659 ratings.

- Source: https://appshunter.io/ios/app/utopia-origin/id1433399529/reviews
- App overview in markdown: https://appshunter.io/ios/app/utopia-origin/id1433399529.md
- Rating breakdown: 5★ 363 · 4★ 82 · 3★ 59 · 2★ 30 · 1★ 125

## What do users think of Utopia?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and smooth gameplay
- 🌟 Beautiful graphics and visuals
- 🌍 Vast and immersive open world
- 🤝 Good for playing with friends
- 💰 No pay-to-win elements

**Cons**

- 🐛 Frequent crashes and bugs
- 🔌 Laggy performance and connection issues
- 💬 Lack of in-game translation and language support
- 🤑 Expensive in-app purchases
- 🔒 Account and login problems

**Commonly reported bugs**

- Disappearing items and lost progress
- Inability to log in or access accounts
- Crashing and freezing on certain devices
- Glitches with building, crafting, and mounts
- Unresponsive or buggy controls

**Most requested features**

- Add more customization options for characters and homes
- Improve tutorial and onboarding for new players
- Implement offline mode or better server stability
- Allow players to delete or reset characters
- Add more content and activities to end-game

## Newest reviews (10 of 705)

### 4/5 — Monthly Calendar Sign - In

*2026-05-30, version 4.10.0*

I long in every day, but for some reason says that I didn’t claim yesterday and skipped one day, even knowing I never skipped a day since I played. Please fix it

### 3/5 — It’s a great game

*2026-05-27, version 4.10.0*

The game itself is amazing… now it comes with issues everyone is already over powered it takes a while to be full level so much farming…. So much insane amount you most likely not going to find a clan and you would make your own which is also impossible to be close to the “top tiers “ and the game is low key expensive hella  another thing that annoys me is they don’t support controllers ps5 at least I don’t know of Xbox!!! they shoulddddd fix that I think they support pc which that’s annoying besides all this they do respond to emails if a problem is there they don’t respond to questions I see which is so annoying because I asked if they support ps5 controllers to be played in the game no response but will respond to an issue …. Another stupid issue is if ur blocked out ur acc you have to remember the account information which most of us wouldnt know ( they ask other things then the email)… so good luck on that but i believe they will work with you at least i had screenshots of mine so i had the information i wish they didnt make this game has hard as they did … other then that great game if u like farming for years to get somewhere

### 4/5 — see below

*2026-04-18, version 4.10.0*

supposed  to report 2 yrs ago still  haven't what are you waiting for ? people to forget - will not forget - I will play something else

### 4/5 — I Need LOGIN GOOGLE

*2026-04-09, version 4.10.0*

Please update !!

### 3/5 — Guys read me

*2026-01-25, version 4.10.0*

I’ve been playing this game for about 6 years. I even left a review on the Play Store before, suggesting improvements like better display quality, larger maps, and more detailed graphics.However, there is still one major issue that hasn’t been fixed. No matter what phone I use, the FPS is extremely low and the game constantly lags. At first, I thought it was just because my old phone wasn’t powerful enough. But even after switching to a new phone, the same problem still happens which means the issue is with the game’s optimization.Please fix this problem. If you truly respect your loyal players, this is something that really needs your attention.I really love you guys

### 4/5 — A year of silence from the Developers

*2026-01-01, version 4.10.0*

I’ve been waiting for updates and meaningful development for almost a year, but there has been no sign of progress at all.
I’ve played this game since its early launch and supported it a lot, both with my time and money.
Now the game feels extremely boring and repetitive.
Honestly, if you no longer care about your players, maybe you should just shut the game down instead of leaving it in this state. Happy nye!

### 4/5 — 希望能跨區

*2025-12-21, version 4.10.0*

太多人退遊了 都找不到人一起玩 希望一個角色能在各區切換

### 3/5 — Coupon top up

*2025-11-19, version 4.9.0*

Problems with top up it’s too expensive why is it this game is the only one that does not have top up outside of the game itself I love this game, but the top up is too expensive for example Genshin Impact it has a top up outside of the game itself and many others like lootber.gg please we need a way that we can top up by using IDs just like other games please fix this

### 4/5 — 想要删除账号

*2025-10-02, version 4.9.0*

不能删除账号很麻烦，游戏还行

### 3/5 — Hey Devs!

*2025-08-21, version 4.9.0*

For some reason, after purchasing three different things, I got my gifts in the mailbox, but the shop is still trying to tell me that I need to pick them up.   Can you fix the cache please?

## Most critical reviews (10 lowest-rated)

### 1/5 — Please fix the game

*2026-08-18, version 4.10.0*

Game is not opening on ios.

### 1/5 — Toxic, bug, grind, expensive

*2026-06-13, version 4.10.0*

If you like grinding non-stop while having to struggle with bugs, glitches, toxic community and eventually run into a paywall, this game is for you.

### 1/5 — Pls

*2026-04-03, version 4.10.0*

I'm Vietnamese and I've been playing this game for quite a while. After a few years, I wanted to play it again, and I tried everything to download it, but now I can't access the game. I'm really disappointed.

### 1/5 — 官方做事不讲久正义

*2026-02-11, version 4.10.0*

是某些玩家的保护伞

### 1/5 — 不更新

*2026-01-15, version 4.10.0*

這遊戲多久沒新增內容了，上次改版好像是一年前了，所以每週維護是維護好玩的嗎？
這遊戲不更新真的直接收一收比較快，不要浪費玩家的時間

### 1/5 — Hmmm

*2025-09-26, version 4.9.0*

After playing this, AND AURORIA, BOTH BY THE SAME COMPANY, they like to update their servers, but they don't like to talk to their customers.   Must spend a nice chunk of money with these guys, and can't even get someone to email me back.

### 1/5 — Error

*2025-09-20, version 4.9.0*

There is no login on the display and I can't enter the game

### 1/5 — Banning

*2025-08-15, version 4.9.0*

I just got banned for no reason at all. I wasted so much time on this game just to get banned for no reason. There’s a lotta bug in this game. They keep updating with more maps and more pets and all. But they never fix bugs. My account got literally banned for an unknown reason. Silver lining., I won’t waste anymore time on it and I can focus on my real life tasks now. Apart from that., There are users who play it for stress relief and puts so much efforts on mounts and houses, n all of a sudden, ur account get frozen without a valid reason. Disappointed.

### 1/5 — aneh

*2025-08-12, version 4.9.0*

tiba” akun saya kena bekukan ,ngk jelas

### 1/5 — -_-

*2025-07-29, version 4.9.0*

There have been no updates for 8 months.

## Most praised reviews (10 highest-rated)

### 5/5 — PC Version Please

*2026-05-24, version 4.10.0*

I really live this game as there is no quest and i can do anything I want. I'd live to play in my PC because I don't use my phone much. Those emulators are no fun. I hope we could get PC versions o this game. Thank you❤️

### 5/5 — Bug

*2026-02-15, version 4.10.0*

Failed purchase coupond

### 5/5 — RIP

*2026-01-21, version 4.10.0*

介於死了和沒死的疊加狀態。
現在只值一星，五星是致給我的青春，陪了我整個國中，還認識了有趣的人們。
不後悔玩，但為現況哀悼。

### 5/5 — Bom jogo, se atualizar fica perfeito

*2026-01-18*

Pfvr atualiza ele não desista o jogo é bom demais, tem futuro msm já existindo muito tempo

### 5/5 — อัดเดตทีีี

*2026-01-08, version 4.10.0*

เกมดีสนุก แต่อัดเดตช้ามากกก ปรับหน่อยเด้อ จะตอนแรกอัดทุกๆเดือนกันยากว่าๆ เดี๋ยวนี้เป็นปี1ละยังไม่อัด ..🥲

### 5/5 — 很奇怪

*2025-11-10, version 4.9.0*

我穿裝備的時候血量會突然少很多

### 5/5 — ทำไมเกมเด้งออกคะ?

*2025-10-18, version 4.9.0*

เกมยังเปิดอยู่ไหมคะ โหลดมาแช้วเข้าเกมไม่ได้ มันเด้งออกค่ะ

### 5/5 — мала активність

*2025-09-21, version 4.9.0*

дуже мало людей грає, розкрутіться адже гра чудова! як було приємно грати 5 років назад з іншими гравцями я сумую за старою утопією

### 5/5 — Still the best open world game in the store!

*2025-08-09, version 4.9.0*

You can make anything you want.

And discover many new places which I still haven’t figured it all out yet.

PS: I wonder why others say GI is open worldly which I found is just linear. In contrast, this game has unlimited possibilities when you delved into it.

### 5/5 — One Little Problem

*2025-08-01, version 4.9.0*

If they were able to be able to erase a account that you made on the game That would be even better. Let’s say if you didn’t like the account. And you do something by accident, and you can’t change it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
