# Utopic Smartlock — user reviews

> 4 indexed App Store user reviews of Utopic Smartlock by DESI ALARM VE GUVENLIK SISTEMLERI SANAYI VE TICARET ANONIM SIRKETI, rated 1.33/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/utopic-smartlock/id1068506706/reviews
- App overview in markdown: https://appshunter.io/ios/app/utopic-smartlock/id1068506706.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 4

## Most critical reviews (4 lowest-rated)

### 1/5 — Lock app junk

*2022-09-08*

I tried this app several times it asks for a code it will not connect to the lock something has to be done to make this work with your phone

**Developer response:** Dear Customer,
This area is 'one time access' for your guest. Please contact us from bilgi@desi.com.tr to help you or please visit our Youtube channel for support.
Thanks

### 1/5 — No sirve

*2021-06-01*

En ningún momento se emparejó la cerradura con la App, regale las cerraduras ya que no me sirven para mi proyecto

**Developer response:** Hello,

We are here to help you, please send us email to bilgi@desi.com.tr. After we receive your contact details, we will set online help conversation with you.

### 1/5 — Very bad

*2020-02-04*

I never seen a useless app like this

The app never find the lock. It doesn’t work.

**Developer response:** Hello,
Probably you are not putting smart lock to bind mode. Please watch our support videos or contact us bilgi@desi.com.tr

Regards.

### 2/5 — Very bas

*2023-11-15*

It is not working on ipad…

**Developer response:** Dear Customer,
We do not support for Ipad.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*