# UTSA The ‘Runner — user reviews > 23 indexed App Store user reviews of UTSA The ‘Runner by Syncromatics, rated 1.40/5 from 44 ratings. - Source: https://appshunter.io/ios/app/utsa-the-runner/id1176676982/reviews - App overview in markdown: https://appshunter.io/ios/app/utsa-the-runner/id1176676982.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 38 ## Newest reviews (8 of 23) ### 1/5 — A necessary struggle *2022-11-17, version 4.5.26* The app is not responsive. It’s unfortunate that this app is clearly made by a third party when UTSA has a prominent computer science department. The app should really be made kept in-house. The app crashes a lot of doesn’t load any of the routes most of time. I stopped relying on the GPS bus tracker and now wait. ### 1/5 — Glitchy *2022-11-08* Just missed the shuttle because the bus icon suddenly went from leaving campus to getting to my bus stop. Very glitchy and I really suggest they fix this :/ ### 1/5 — TERRIBLE APP *2022-10-27* The app is constantly glitching and it freezes a lot. Sometimes the bus’s icon disappears and while trying to track it. I’ve missed several shuttle trying to use this app. ### 1/5 — Terrible *2021-10-08* Times are always wrong. Very unreliable. ### 1/5 — Garbage *2020-02-10* This app is terrible. It consistently has completely wrong time estimates. Busses will have an estimated arrival time of less than a minute, yet I find myself waiting at least 15 minutes for them. Would rate 0 stars if I could. ### 1/5 — Trash *2019-04-04, version 1.6.5* This app is useless it’s constantly changing the times it’s very unreliable ### 1/5 — Not accurate *2017-10-11* The times on this app are not accurate. I am currently waiting for a bus that says it is 4 minutes away. It’s been saying that for the past 10-15 minutes. ### 1/5 — Complete Crap *2017-02-15* The app is most often wildly inaccurate. It shows that a bus is arriving, but doesn't differentiate between those that are going "offline" and those that are carrying passengers. It's useless garbage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2026-05-19* trashy ### 1/5 — horrible *2026-02-23* I missed an exam due to the bus being late. Failed the class never rely on the app it’s useless. ### 1/5 — Broken *2025-03-26* Most of the time the app doesn’t even open. I’ve been trying to use it the last few days to travk where my bus is, and it freezes on the loading screen ### 1/5 — Used to work barely, doesn't even open anymore *2025-02-02* Sometimes buses would not be marked on the map, other times it might work alright enough. A while ago, the app stopped working for me and crashed whenever I tried to open it, making the app completely unusable. There is no point in using an app that doesn't open. ### 1/5 — This App Blows *2024-11-05* As the title says. This app crashes all the time: It blows. ### 1/5 — PLS FIX IT it was working so well last year *2023-09-13* the route tracking is broken ): ### 1/5 — Rarely works *2023-09-05* The app fails to refresh the location of the bus(es). At times it even fails to correctly project routes. ### 1/5 — The actual buses are never on time *2023-09-05* It’s better to bike. The bus took so long that their were two of them, same number but a scheduled for different times. The amount of times it’s late and I Was late to class is absurd ### 1/5 — Pathetic *2023-04-13* This app never works properly, either it’s inaccurate location or it won’t load past a blank white screen. There are no scheduled times built into the app. No improvements seem to be taking place. ### 1/5 — Glitchy and non responsive *2023-01-18* Very slow and glitchy, app freezes often so I can’t rely on it ## Most praised reviews (5 highest-rated) ### 5/5 — App works fine *2020-03-02* GPS for the runner works fine. ### 5/5 — Amazing! *2017-02-09* Can track where my bus is live via GPS! No need to wait 20 mins for my bus! ### 4/5 — Glitch ? *2025-09-03* The app is good and works and has the the accurate routes and times but sometimes the app won’t even start up it’ll open to a white blank page and I won’t know when my bus gets here but besides that works fine ### 2/5 — Zero Way of knowing when the bus arrives *2026-03-26* it’s so frustrating that you can’t see what time the bus is arriving. and if you do want to check you have to go to the website and that just glitches and the time is there and all of a sudden it’s gone and you don’t know if the bus is coming or not. so annoying ### 2/5 — Unreliable *2017-10-31* This app shows the wrong times very often and bugs out a lot to wear you can't even see a time all together. I have gone out 2 min early and end up waiting a solid 15 min because the app just keeps moving time back. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*